Docusign Reviews (2,628)

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Reviews

Docusign Reviews (2,628)

View 4 Video Reviews
4.5
2,628 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and efficiency of DocuSign, highlighting how it simplifies the document signing process and saves time. Many appreciate its intuitive interface, which allows even non-tech-savvy individuals to navigate the platform easily. However, some users note that the pricing can be high, especially for those needing to send multiple documents.

Pros & Cons

Generated from real user reviews
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Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Choose literally anybody else but Docusign"
0/5
What do you like best about Docusign?

Nothing. They are the worst and practice dishonest billing Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Their billing practices. Their opaque refund policy. Their customer service Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
GS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy to Use with a Great Free Version"
5/5
What do you like best about Docusign?

Is really easy to use and there is a free version Review collected by and hosted on G2.com.

What do you dislike about Docusign?

When I upload the document is not that easy and I would like templates in docusign already Review collected by and hosted on G2.com.

Kenneth A.
KA
Kenneth A.
loan officer
Small-Business (50 or fewer emp.)
"Streamlining Signatures and Workflows: DocuSign Makes Document Management Effortless"
5/5
What do you like best about Docusign?

DocuSign makes the entire signing process incredibly fast, secure, and convenient. I can send, sign, and manage documents from anywhere—whether on my phone or computer. The real-time notifications, template features, and integration with tools like Gmail and Dropbox save a ton of time and keep everything organized. It’s especially helpful when working with clients remotely or under tight deadlines. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

The biggest downside is the pricing for small teams or occasional users—it can feel a bit steep if you don’t use it often. Also, the user interface can be slightly overwhelming for new users, especially when setting up templates or advanced workflows. Lastly, some recipients occasionally miss the email or find it in spam, which can delay the process. Review collected by and hosted on G2.com.

KharanKumar R.
KR
KharanKumar R.
Data Analyst
Computer Software
Mid-Market (51-1000 emp.)
"Best-in-Class E-Signature for Review and Client Documentation"
5/5
What do you like best about Docusign?

E-Signature for the document is the best part of Docusign which we use for review documentation and client documentations. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Docusign has less Template compared to others Review collected by and hosted on G2.com.

Gerardo E.
GE
Gerardo E.
Paid Ads Manager
Marketing and Advertising
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Effortless Sending, Signing, and Document Management"
5/5
What do you like best about Docusign?

The ease of sending, signing, and managing documents. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

High costs and unintuitive interface. Additionally, their customer support is poor. Review collected by and hosted on G2.com.

Brian C.
BC
Brian C.
Branch Operations Lead
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Convenient, Boundary-Free Document Signing"
4.5/5
What do you like best about Docusign?

convenient and no boundaries set for people who need to sign up documents. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

No much... but signing on a machine may not be easy... it would be better if scan function is added to scan my signature on a paper Review collected by and hosted on G2.com.

Sabri S.
SS
Sabri S.
trainer
Consulting
Small-Business (50 or fewer emp.)
"Reliable and Easy-to-Use E-Signature Solution"
5/5
What do you like best about Docusign?

DocuSign makes the signing process simple, secure, and fast. I like that documents can be shared, signed, and finalized in just a few clicks, without the need for printing or scanning. The platform integrates well with other tools like Salesforce and Microsoft, which streamlines workflows. The user interface is intuitive, making it easy for both first-time and frequent users. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

While the core functionality is excellent, advanced features can feel expensive compared to alternatives. The reporting tools could be more flexible, and occasionally the mobile app has minor usability issues. Additionally, for new users, the setup and navigation of admin settings may take some time to learn. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Enterprise (> 1000 emp.)
"Easy Greenhouse Integration and Tracking, with Occasional Login Hiccups"
3.5/5
What do you like best about Docusign?

integrates easily with Greenhouse and easy to track candidate signatures/ opens Review collected by and hosted on G2.com.

What do you dislike about Docusign?

can be tricky to log in sometimes but usually fine Review collected by and hosted on G2.com.

Verified User in Computer Software
GC
Verified User in Computer Software
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy Document Signing and Tracking Made Simple"
4/5
What do you like best about Docusign?

Ease of use - sending documents for signature automatically and having copies for all and knowing where the document is in the signature process. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Sometimes Integration can be wonky with other applications. Review collected by and hosted on G2.com.

AA
Affan A.
Senior Technical Recruiter
Mid-Market (51-1000 emp.)
"Revolutionize your workflow with DocuSign's digital signature platform."
5/5
What do you like best about Docusign?

DocuSign is one of the best digital platform to request digital signatures. It enables us to electronically send and sign documents, securely and conveniently from any computer or mobile device. It is super user-friendly and easy to use for both the admin side of things as well as the user side. DocuSign makes it easier than ever to sign agreements with third parties vendors very quickly and securely. I use DocuSign daily daily to send the documents to candidates and get it electronically signed. It is very easy to send the documents by putting their name and email address and we get notification that they signed the documents. The customer support is also very good and friendly.

I recommend everyone to use DocuSign and would love to rate it 05 out of 05. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I have been using DocuSign for more than 3 years and never found anything to be disliked. Review collected by and hosted on G2.com.