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Documo Reviews & Product Details

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Documo Reviews (247)

Reviews

Documo Reviews (247)

4.6
247 reviews

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AN
Verified User in Health, Wellness and Fitness
"Integrated with my Jane EMR. Easy to use."
4.5/5
What do you like best about Documo?

Integrated with EMR; fairly easy to use. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Not being able to have faxes come straight to EMR. Review collected by and hosted on G2.com.

Response from Documo Support of Documo

Thank you for sharing your feedback! We're glad to hear that you find Documo easy to use and appreciate its integration with your Jane EMR. We understand the importance of having faxes come directly to your EMR and we are constantly working on enhancing our features to better meet our customers' needs. Your input is valuable to us, and we will definitely take your suggestion into consideration for future improvements. If you have any more insights or suggestions, please feel free to reach out to us. Thank you for choosing Documo!

AN
Verified User in Health, Wellness and Fitness
"Have had a great experience using Documo. I love how it integrates with my EMR system as well."
5/5
What do you like best about Documo?

The integration to my EMR system JaneApp. Review collected by and hosted on G2.com.

What do you dislike about Documo?

I wish I could faxing billing statements like I can with health records. Review collected by and hosted on G2.com.

Response from Documo Support of Documo

It's great to hear that you're enjoying the integration of Documo with your EMR system. We appreciate your feedback. We're continuously working on enhancing our services to provide a more comprehensive solution for faxing medical records. Thank you for being a valued customer!

AN
Verified User in Mental Health Care
"Documo is user friendly, efficient and meets the needs of my practice."
5/5
What do you like best about Documo?

I have been using Documo since 2020. It is a user friendly platform that is economical and efficient. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Quite honestly, I do not have negative feedback with this platform. Review collected by and hosted on G2.com.

Response from Documo Support of Documo

We're thrilled to hear that Documo has been user-friendly and efficient for your practice! Thank you for your positive feedback.

AN
Verified User in Medical Practice
"simple fax solution"
5/5
What do you like best about Documo?

email alerts, email confirmations of sent and received faxes, document previews, cover letters. Review collected by and hosted on G2.com.

What do you dislike about Documo?

resolution of the faxes aren't the greatest all the time. Review collected by and hosted on G2.com.

Response from Documo Support of Documo

Thank you for highlighting how Documo is solving your faxing needs effectively. We're committed to providing a reliable fax solution for our customers.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Very easy to use"
5/5
What do you like best about Documo?

I like its simplicity and how user-friendly it is. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Setup was a bit tricky, but once you learn to navigate it it isn't so bad. Review collected by and hosted on G2.com.

Response from Documo Support of Documo

Thank you for sharing your experience with Documo! We're thrilled to hear that you find our platform simple and user-friendly. We appreciate your feedback on the setup process and will work on making it smoother for our users. It's great to hear that Documo is solving the problem of not having to rely on ATA's and physical faxes for you. If you need any assistance or have further feedback, please feel free to reach out to us. We're here to help!

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
"Best FAX Hack"
5/5
What do you like best about Documo?

Simply sending several sensitive synopses securely. Review collected by and hosted on G2.com.

What do you dislike about Documo?

I am very happy with Documo services an am unable to think of anything I dislike at the moment. Review collected by and hosted on G2.com.

Response from Documo Support of Documo

Thank you for sharing your positive experience with Documo! We're thrilled to hear that you find our service convenient and efficient for sending sensitive documents securely. We appreciate your feedback and are glad to hear that Documo is helping you save time, space, money, and reduce waste. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Verified User in Medical Practice
UM
Verified User in Medical Practice
"Great product, easy to use"
4.5/5
What do you like best about Documo?

The consistency of the product. It is for the most part easy to use and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Finding the incoming faxes, sometimes there is confusion about history vs archive (i'm not really sure where the archives are kept). Review collected by and hosted on G2.com.

Response from Documo Support of Documo

We're glad to hear that you find our product consistent and easy to use. We appreciate your feedback about the confusion with incoming faxes and the history vs archive feature. We'd love for you to reach out to our support team directly at support@documo.com so we can provide additional assistance with this. Thank you for being a valued customer!

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
"easy to use"
5/5
What do you like best about Documo?

Saves me time , easy to use ....................... Review collected by and hosted on G2.com.

What do you dislike about Documo?

the colors for red or unread are too similar, hard to see, It will be nice a stronger color for the unreadones Review collected by and hosted on G2.com.

Response from Documo Support of Documo

Thank you for sharing your feedback! We're glad to hear that Documo is saving you time and money. We appreciate your suggestion about the colors for read and unread faxes. We will definitely take this into consideration for future updates to improve the user experience. If you have any other suggestions or feedback, please feel free to reach out to us. We're here to help and ensure that Documo meets your needs.

AN
Verified User in Accounting
"VERY EASY TO USE SYSTEM AND RELIABLE FOR FAXING SERVICES."
4.5/5
What do you like best about Documo?

VERY QUICK RESPONSE REGARDING FAX DELIVERY SUBMISSION. Review collected by and hosted on G2.com.

What do you dislike about Documo?

CANNOTDETERMINE A DISLIKE AT THIS TIME GIVEN ITS PERFORMANCE Review collected by and hosted on G2.com.

Response from Documo Support of Documo

Thank you for your positive feedback! We're pleased to hear that our system has been helpful for your tax resolution needs.

AN
Verified User in Hospital & Health Care
"Documo Review"
4/5
What do you like best about Documo?

The ability to customize cover pages, the ability to organize faxes with tagsI Review collected by and hosted on G2.com.

What do you dislike about Documo?

Have not used it long enough to offer an opinion Review collected by and hosted on G2.com.

Response from Documo Support of Documo

Thank you for considering Documo to solve your faxing needs. We hope to continue providing you with a beneficial experience as you use our service.

Questions about Documo? Ask real users or explore answers from the community

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GU
Guest User

What is mFax used for?

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Verified User
G2
Verified User
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Last activity over 6 years ago

Is your service HIPAA compliant?

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