Digital WarRoom Reviews & Product Details

We've tried a few different eDiscovery platforms and DWR is by far the most user friendly for our attorneys and paralegals. Questions are answered lightening fast!! Review collected by and hosted on G2.com.

Nothing that I can think of. No complaints from my attorneys, and believe me, they'd complain if there was a problem! Review collected by and hosted on G2.com.

We process dozens of PSTs and Gmail data that need lots of analysis to remove junk and also test and negotiate complex keywords. In Digital War Room I was able to load over 200 GB of email, create and report on a number of keyword scenarios and email analysis very quickly. In most recent case I culled the data to under 20 GB for a bill of only $250! The support team is incredible and provided quick answers to questions and lots of training. We were able to quickly load opposing data using wizard, and making our productions was simple and quick. We have used a few other platforms in the past 2 years, but Digital War Room is head and shoulders above the rest in ease of searching, tagging, and production. Review collected by and hosted on G2.com.

I haven’t found any yet, like every eDiscovery offering, it may not be perfect, but it is very functional for our needs. Definitely want to use 2 monitors as Digital War Room has lots of data on screen. Review collected by and hosted on G2.com.

Easy to follow zoom session with timely response! Review collected by and hosted on G2.com.

Hidden features hard to find from the interface. Review collected by and hosted on G2.com.

DWR provides the intuitive and robust functionality of a subscription service like Relativity without the middlemen and gratuitous online hosting fees. Review collected by and hosted on G2.com.

The subscription renewal process is cumbersome, buggy, and pretty scary to have to deal with when you have a deadline looming. It would be vastly preferable to have it autorenew like most other services out there, without any need for direct customer involvement. Review collected by and hosted on G2.com.

The reason our firm insists on using DWR is that we can host our data locally. The cloud based e-discovery platforms are convenient, but we work with massive libraries of data and the hosting fees get out of control when you're hosting TBs of information. Review collected by and hosted on G2.com.

Most of the time, DWR takes in and processes files without issue, but there are times when a particular file will give it fits, especially when it comes to OCRing and imaging. When that happens you have to go to the support staff, who I know are overworked, but sometimes response times are long and when you are running through the basic troubleshooting tasks with an hour or more gap between each interaction, it can take a while to find and fix a problem. Review collected by and hosted on G2.com.

The DWR team went above and beyond to help us seamlessly migrate from a Single Matter license (Hosted) to a Pro Software license (Local), and they did so while offering generous and flexible terms tailored to our unique needs.

Bottom line, DWR is an outstanding value; the tool is powerful and intuitive, the pricing is exceptional, and the entire DWR team is helpful, friendly and fast. 10 out of 10. Review collected by and hosted on G2.com.

I have no complaints. Working with the DWR software and the DWR team has been a great experience. Review collected by and hosted on G2.com.

I like that they offer an on-premise solution and fully support it. They respond quickly and helpfully to my questions, even on weekends. Furthermore, the upgrades they've made over the years genuinely have improved software performance, usability, and reliability. DWR is just a great product! Review collected by and hosted on G2.com.

Reviewer operations can be sluggish at times, and it seems related to document display functions. When I've checked resources, I've been surprised to see how little RAM the software uses, which makes me wonder whether it's taking full advantage of the available resources. However, some of the delays may have more to do with our host platform. A simple restart usually solves application slowdowns. Review collected by and hosted on G2.com.

Easy to import datasets and navigate, tag and select key evidence amongst the usual overwhelming array of data. Meets eDiscovery legal requirements and I could train people to use it relatively easily. Review collected by and hosted on G2.com.

Nothing springs to mind. Perhaps the installation of SQL could be improved, the link to the version in MS worked but I could not get the software to install and launch. Review collected by and hosted on G2.com.

Ease of use and how quickly they complete the requests. Review collected by and hosted on G2.com.

None that we have found. We have used them a few times with large complicated requests, and they completed them with ease. Review collected by and hosted on G2.com.

I have been using Digital War Room for about 2 1/2 years. It took less than a day to set up my first new matter and completely build a database. I have used a multitude of review platforms, including Relativity, Reccomind, Summation, Concordance, Zylab and many more. DWR was the easiest by far to begin using. Support is quick and very responsive. Review collected by and hosted on G2.com.

Nothing. The software is very easy to use. Review collected by and hosted on G2.com.