Digistorm Funnel Reviews & Product Details

I like how Digistorm Funnel brings the whole enquiry-to-enrolment journey into one place — especially the automation and clear visibility of where each family is in the process. It saves time, reduces manual follow-ups, and makes it easier for teams to work together without things slipping through the cracks. Review collected by and hosted on G2.com.

One downside is that some workflows can feel a bit rigid, especially when you want to customise stages or automate more complex, school-specific processes. There can also be a learning curve for new users, and certain actions take a few more clicks than expected, which can slow things down during busy periods. Review collected by and hosted on G2.com.

Our rep, Paxton, is always very quick to get back to us and help us work out solutions. I also like that we can set up different automations and forms for each of our schools to help us keeps leads organized and going to the correct people. Review collected by and hosted on G2.com.

We've had about 6 different recruiters come and go and each has had their own process for how they organize the data in Digistorm. All the forms and automations and emails become a lot - I wish there was a way to bulk delete forms and such that are no longer in use without having to go into each individual one to unpublish/delete. Review collected by and hosted on G2.com.

Digistorm is truly an amazing system that has revolutionized our school's administrative processes. Its seamless automations have made managing tasks a breeze, significantly reducing the workload for our staff. The events check-in app has proven invaluable when we have large gatherings, ensuring smooth and efficient registration. Moreover, the payment tab, linked to Stripepay via API, has streamlined our financial operations, eliminating the need to constantly bother the finance department for bank statement checks. The system's ease of API integration is a standout feature, making it adaptable to our unique needs. Without a doubt, Digistorm is a must-have for any school, and we wholeheartedly recommend it! Review collected by and hosted on G2.com.

For me this would be that we cannot use the check-in app for bookings and only for events. We have a big organisation of 22 sites and we do not have great reports as an organisational level and we need to go into each account. But apart from that, i love the sytem! Review collected by and hosted on G2.com.

We are not an education provider but could see how this product could be adapted to suit our needs. While I needed an event management tool and CRM, It was also essential that I could create customer journeys and can fully automate communications with our customers. While we rely on every aspect of Funnel to run our business, customer journey automation has saved us 25% of our time each week. Giving us more time to innovate and get creative. Review collected by and hosted on G2.com.

It doesn't connect with the app. This is irrelevant for educators, but we have pushed Funnel to new limits for our business. If/ when they can combine the two, It will be a game changer for our business. Review collected by and hosted on G2.com.

We are a fast-growing unique Sports College which has traditionally struggled to find a system that can efficiently individualise the application and enrolment process for all our enquiring families. Digistorm Funnel has successfully assisted us with all the aspects of enquiry/prospectus/tours/applications/trials/interviews/offers & acceptance. Their support staff (thank you, Thayla) have been genuinely interested in how we want to operate and have made suggestions and acted on them all within the same day. We are getting more enquiries than ever, but it strangely feels like we don’t have the bombardment of hundreds of calls and emails and all the answers are only seconds away. The pipeline stages, the dynamic lead lists and the ease of communication with families are big sellers. The feeling of being comfortably in control of hundreds of enquiring families certainly gives peace of mind. Review collected by and hosted on G2.com.

Just working on some exporting additions, but not really DF's fault. Haven't found anything else yet. Review collected by and hosted on G2.com.

Using Funnel has enabled us to grow our enrolments significantly over the past 2 years. Yes, it has helped improve internal processes and collaboration between the marketing and admissions teams but mostly it has helped improve the experience of our customers. What I like about Funnel is that success is in your control with the flexibility to make the program work you. I have found the support from the Digistorm team to be exceptional and that hey are very open to suggestions and product improvements. Review collected by and hosted on G2.com.

From a user point of view there are a few areas that are clunky and there are some features that can be improved. But overall it is the most powerful and relevant tool I have worked with for schools and to help manage the admissions journey. Review collected by and hosted on G2.com.

We love the Customer Service DF provides to us and allows us to provide our prospective familes! Digistorm Funnel has allowed our small admissions dept to optimize our limited time resources and manage inquiring families with greater ease. We can provide more touch-points than we would otherwise, resulting in better customer service. Review collected by and hosted on G2.com.

Getting started seemed daunting; it seemed overwhelming to transition to a new system and then learn all it could do. However, the Team at Digistorm truly helped us every step of the way and made it all much more bearable. We have no dislikes so far! Review collected by and hosted on G2.com.

Funnel has allowed us to smoothly make the transition from a manual enrolments system to accepting electronic enrolments with ease. It has not only created a smoother, more user-friendly experience for our prospective parents but it has streamlined the enrolments process for our team. Review collected by and hosted on G2.com.

The Funnel team have been extremely helpful but at times, we have challenges with their workload meaning we couldn't book training sessions in a timely manner. The support requests also take a bit of time which isn't ideal. Review collected by and hosted on G2.com.

UNLIKE BEFORE, I LOVE the time I now have to engage with families in real-time. Review collected by and hosted on G2.com.

That we never started using it sooner!! I would like to see reports being more user-friendly for what we use at the College. Review collected by and hosted on G2.com.

The system overall will save our team time and money. It's user-friendly and I like how we can still custom things to what we need. It will help our team work more efficiently so we are looking forward to using it. Review collected by and hosted on G2.com.

Getting it to integrate with our current systems - however, that's not a digstorm issue alone. We've had a few teething issues with synergetic and our website but that is all getting sorted. Review collected by and hosted on G2.com.