Didomi Reviews (176)

Reviews

Didomi Reviews (176)

4.5
176 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and responsive support, highlighting how straightforward it is to implement and manage consent across multiple websites. Many appreciate the platform's ability to ensure GDPR compliance while providing valuable insights into consent metrics. However, some users note that initial setup can be complex, particularly for advanced configurations.

Pros & Cons

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Thomas B.
TB
Thomas B.
Enterprise (> 1000 emp.)
"Customizable and Compliant, Exemplary Support"
5/5
What do you like best about Didomi?

I especially appreciate Didomi for its ability to manage consents, which allows us to comply with GDPR and CNIL regulations. The platform is highly customizable, which is a big plus, and it is always up to date with the laws, by country. The support is excellent, the collaborators help us with every important update of the law, which allows us to stay up to standards and avoid potential penalties. This saves us a lot of time internally and reduces costs. Didomi is super robust, and the support is perfect, which makes me very happy to use it. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

I think that regarding the customization of the banner, if we really want something a bit different, we need to go for a lot of custom work. Maybe they could offer a bit more varied templates from a design perspective, which of course comply with CNIL standards. Also, internally, due to technical reasons, there are sometimes triggers that are not always in the right order, synchronous, asynchronous, etc. I think we could improve this part, maybe with some support. Review collected by and hosted on G2.com.

Vivien T.
VT
Vivien T.
Product Manager
Mid-Market (51-1000 emp.)
"Didomi Simplifies Legal and Compliance So We Can Focus on Our Core Business"
4/5
What do you like best about Didomi?

Didomi takes care of all the legal and compliance aspects for us, which gives us more time to focus on our core business. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

Didomi has not yet developed SDKs for all of its solutions, which can make integration more complex for the client. Review collected by and hosted on G2.com.

Pim V.
PV
Pim V.
Senior Data Consultant
Enterprise (> 1000 emp.)
"Seamless Implementation, Excellent Support & Promising Innovations"
4.5/5
What do you like best about Didomi?

Daily user, and governing over 200+ consent notices world wide.

Ease of Implementation: The setup process is smooth, and customization options ensure compliance across different regions.

Intuitive UI: The platform is user-friendly, and to the point.

Excellent Support: The team is knowledgeable, quick to respond, and provides expert guidance when needed.

Great Insights & Metrics: The analytics and reporting features offer valuable data for compliance monitoring.

Advanced Scanning Developments: The direction Didomi is taking with advanced scanning is promising and has the potential to streamline auditing processes significantly.

User management: clear roles and easy to setup.

Versioning: great feature that you can see what version has been published and who published.

integration: with our GTM containers is easy, can set the datalayer you use, and it will leverage this. The event triggered by Didomi will be easily available and consent given can be used to trigger your tags. Integration with our serversided solution work almost the same.

Cross domain: cross domain tracking can easily be shared via several methods. For our implementation Query parameters have been used. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

Scanning Features Not Fully Integrated: The scanning capabilities are not yet seamlessly integrated with the consent notice.

Manual Vendor Classification: Even though vendors need to be classified by our own DPO, some additional guidance from Didomi would be beneficial.

User management: Eventhough different user roles, would like to have more granularity in accessibility.

Release management: Current releases mis overview on what has been released and easy rollbacks.

No Alerting Functionality: Missing alerts when there are significant percentage changes in tracking, configuration or acceptance rates.

A/B Testing Complexity: Setting up A/B testing requires complex JSON customizations, and in some countries, GDPR restrictions make it difficult to implement.

Advanced Scanning Still Evolving: While the advanced scanning functionality is promising, it is not yet at the level where it can completely replace manual scanning.

Versioning: When developing there is a need to duplicate the consent notice and publish it to test it in Preprod. No option to publish one consent notice first to preprod and later to prod. Review collected by and hosted on G2.com.

MP
Marcos P.
Product Manager
Newspapers
Small-Business (50 or fewer emp.)
"Reliable consent management for Digital newsrooms"
5/5
What do you like best about Didomi?

What we value most about Didomi is its ability to manage user consent and cookie walls efficiently, while remaining fully compliant with privacy regulations such as GDPR. It gives us clear control over how consent is requested, stored, and updated, which helps ensure transparency for users and protects the legal interests of our media outlet.

The platform is also straightforward to integrate with our website and advertising stack, enabling us to maintain regulatory compliance without sacrificing the overall user experience. Thanks to its customization options, we can adapt the consent banner and cookie wall to our design and editorial needs, while minimizing disruption to navigation as much as possible. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

One of the main drawbacks is that advanced configurations can become complicated, particularly when you’re managing multiple vendors, purposes, or different consent scenarios. In those cases, it may require technical involvement or additional support to make sure everything is implemented correctly.

Also, stricter cookie walls—while necessary for compliance—can affect the user experience and traffic. As a result, they often need careful tuning to strike the right balance between legal requirements and overall audience performance. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Good applications but transparency needs to be reviewed (and also the human contact often absent)"
4/5
What do you like best about Didomi?

Setting up cookie management through the console is very simple, and yet, we can manage many parameters. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

The analytics interface is not the simplest, and above all, we do not have the MUV values, which has a direct impact on the bill. It's the only company I know where you can't know the level of usage, generating the annual cost. I have to ask my contact to get it every month. Review collected by and hosted on G2.com.

Adam Y.
AY
Adam Y.
Marketing manager
Mid-Market (51-1000 emp.)
"Reliable and efficient consent management solution"
4.5/5
What do you like best about Didomi?

What I like best about Didomi is how easy it makes consent management across multiple websites. The platform is clear, reliable, and helps us manage GDPR compliance more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

What I dislike about Didomi is that some settings can feel a bit technical at first, especially when managing several websites or specific consent scenarios. Review collected by and hosted on G2.com.

Stephane C.
SC
Stephane C.
Project manager in Advertising
Mid-Market (51-1000 emp.)
"Great Platform to manage ads consents"
4.5/5
What do you like best about Didomi?

Great platform to manage RGPD consents for ads and IAB TCF Review collected by and hosted on G2.com.

What do you dislike about Didomi?

It's not so easily to use it at the beginning. But when you finally manage it, it's ok Review collected by and hosted on G2.com.

Response from Clara Verglas of Didomi

Hello Stephane,

Thank you for your review.

We’re glad to hear that Didomi helps you manage GDPR and IAB TCF consent in a single platform.

Thank you for trusting Didomi to simplify consent management and regulatory compliance.

The Didomi team

Carlos R.
CR
Carlos R.
CTO
Small-Business (50 or fewer emp.)
"Easy Integration and an Intuitive, User-Friendly UX"
4/5
What do you like best about Didomi?

The integration is pretty easy, and the module is user-friendly with a UX that feels intuitive. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

Performance-wise, it’s difficult to deal with the Core Web Vitals because the crawler gets blocked by the Didomi screen. Review collected by and hosted on G2.com.

Julio P.
JP
Julio P.
Consultor y gestor publicitario
Small-Business (50 or fewer emp.)
"Reliability and peace of mind managing consent"
5/5
What do you like best about Didomi?

It is a platform that is easy to use, easy to manage, and gives me peace of mind that I am doing things right. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

Metrics are not always what one wants, but it does not depend on technology. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Very GDPR compliant and strict, needs more support for app and Google Ads Campaigns"
3/5
What do you like best about Didomi?

I find Didomi to be trustworthy and very compliant. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

The app integration is not so clear. It's not clear yet whether for our app we can integrate it properly, and the documentation does not cover our edge case where the app is hybrid. It affected out google ads campaigns heavily and although we have tried a lot of different approches, nothing fixed this. Review collected by and hosted on G2.com.

Response from Naëlle Van Moerbeke of Didomi

Hello,

Thank you for taking the time to share your feedback, and for your kind words about trust and compliance, that means a lot to us.

We're sorry to hear about the difficulties you've faced with the hybrid app integration. We'd really like the opportunity to look into this with you and find a solution tailored to your setup.

Please don't hesitate to reach out to our support team (or your account manager) so we can dig into the specifics and help get this resolved.

The Didomi team