Diceus Reviews & Provider Details

Name: Diceus
Rating: 4.8 (6 reviews)

DICEUS is an insurance technology company providing configurable, implementation-ready platforms for commercial, specialty, and alternative risk insurance operations. Since 2011, we have helped traditional insurers, MGAs, insurance brokers, reinsurers, captive insurers and captive managers, risk retention groups (RRGs), self-insured organizations, and public entity risk pools modernize their operations. We provide platform implementation, configuration, customization, data migration, system integration, and ongoing support. Our insurance software portfolio includes: • Policy Administration System, supporting policy generation and administration, billing, reporting, workflow automation, and embedded Claims Management capabilities • AI-Powered Underwriting Workbench, supporting underwriting workflows with AI-assisted data processing, risk insights, scoring, and recommendations while human underwriters retain final decision authority • Alternative Risk Operating Platform, connecting policy, claims, finance, reporting, compliance, and multi-entity administration • Captive Management Platform and Captive Owner Portal, supporting captive financial operations, A/B fund management, allocations, distributions, and capital tracking • Risk Retention Group Management Platform • Insurance General Ledger Platform • Reinsurance Platform • Group Insurance Management Platform • Broker Portal • Customer Web Portal and Insurance Super App • Data Warehouse for Insurance DICEUS helps insurance organizations replace fragmented manual workflows, connect insurance and financial processes, and integrate configurable platforms with existing core, finance, data, and customer-facing systems. DICEUS has worked with insurance organizations and technology providers including The Baldwin Group, Fairfax, WTW, UNIQA, Vienna Insurance Group, Fadata, and BriteCore. We work with enterprise technologies from Microsoft, Google Cloud, Oracle, and Atlassian.

Seller

DICEUS

Discussions

Diceus Community

Languages Supported

English

Overview by

Kateryna Monastyrska (DICEUS)

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User Insights

Average based on 6 real user reviews.

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OM

Olena M.

Начальник отдела

Mid-Market (51-1000 emp.)

8/27/2024

"quickly develop a chatbot for our insurance company"

5/5

What do you like best about Diceus?

DICEUS has the expertise we need to quickly develop a chatbot for our insurance company. Now, the insured can contact us online anytime using Viber, Telegram, or WhatsApp. This chatbot offers a lot of capabilities – from booking doctor’s appointments to helping clients submit claims. It helps us process multiple inquiries simultaneously without investing in additional human resources. Review collected by and hosted on G2.com.

What do you dislike about Diceus?

We are satisfied with the services provided, and we have no dislikes. Review collected by and hosted on G2.com.

Recommendations to others considering Diceus:

I highly recommend DICEUS for insurance companies that need to develop a chatbot, mobile app, or other digital channel for better customer experience. Review collected by and hosted on G2.com.

What problems is Diceus solving and how is that benefiting you?

We needed to reduce the time our operators spent identifying customers. DICEUS helped us create a chatbot to process many inquiries. Before connecting to operators, the chatbot asks customers for their names, policy numbers, and other details. Since operators don’t need to identify a customer, they can start directly communicating about the subject matter of the inquiry. Moreover, some processes are executed without operators’ involvement, for example, sending doctor’s reports can be done by the insured on their own. Review collected by and hosted on G2.com.

GR

Ginger R.

Small-Business (50 or fewer emp.)

5/10/2024

"Diceus Review"

5/5

What do you like best about Diceus?

I have been working with DICEUS for over 7 years so far. The things I like about DICEUS are the dedicated team, 24/7 support, and flexibility to changes. Review collected by and hosted on G2.com.

What do you dislike about Diceus?

Since we have been working with DICEUS for more than 7 years, we don’t have any complaints. Review collected by and hosted on G2.com.

Recommendations to others considering Diceus:

We consider DICEUS a highly skilled professional software development team. They are active listeners and client-oriented, continuously learn, and proactively share new trends and the best options to deliver the product. Review collected by and hosted on G2.com.

What problems is Diceus solving and how is that benefiting you?

DICEUS developed a fully customizable solution for prospecting and selling with all the necessary features for sales inside their dealership. Today, sales perform better than their peers as they can use an effective self-marketing and selling tool. Review collected by and hosted on G2.com.

PC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/17/2024

"Offshore software development with Diceus"

5/5

What do you like best about Diceus?

I value our partnership with Diceus for helping us create and manage effective offshore development teams. We don’t spend time tracking staff working hours, managing vacations, and addressing other requests. All that is done by the Diceus account manager, who is always available and ready to address staff-related concerns. Review collected by and hosted on G2.com.

What do you dislike about Diceus?

No serious issues so far. With any new team member coming, it takes some time to work together effectively. Review collected by and hosted on G2.com.

Recommendations to others considering Diceus:

I would recommend them to anyone considering offshore development. They're a reliable partner and staffing happens very quickly. Review collected by and hosted on G2.com.

What problems is Diceus solving and how is that benefiting you?

Diceus provides us with software development and QA staff. They can rapidly find skilled and dedicated staff to complement our team. The turnover is also very low, adds significant value. Review collected by and hosted on G2.com.

AS

Aaron S.

Eurasia Fellow

Small-Business (50 or fewer emp.)

5/5/2024

"DICEUS has been a pleasure to work with"

5/5

What do you like best about Diceus?

The team has been responsive and a pleasure to work with! Review collected by and hosted on G2.com.

What do you dislike about Diceus?

Language barriers sometimes arise. It's part of doing the work but something to keep in mind. Review collected by and hosted on G2.com.

KG

Khaled G.

BI Director

Enterprise (> 1000 emp.)

4/24/2024

"One of the best data warehouse implementation vendors I worked with."

5/5

What do you like best about Diceus?

Their technical skills. Their agility to adapt their tasks, working hours, and resources based on my organization's requirements. Review collected by and hosted on G2.com.

What do you dislike about Diceus?

Sometimes the rate card (financial model) Review collected by and hosted on G2.com.

Recommendations to others considering Diceus:

Identify your roadmap and expectations from the vendor beforehand. Review collected by and hosted on G2.com.

What problems is Diceus solving and how is that benefiting you?

Problem of finding perfect resources for the required scope of work. Speed of onboarding required resources. Quality of delivery and agility in implementation tasks. Review collected by and hosted on G2.com.

RJ

Ram J.

Software Engineer

Information Services

Mid-Market (51-1000 emp.)

9/26/2018

"met all our needs."

4/5

Describe the project or task Diceus helped with:

This is an organization you'll be able to trust, they'll tell you specifically what want|you would like|you wish} or what you do not need. Review collected by and hosted on G2.com.

What do you like best about Diceus?

Staff is incredibly knowledgeable, skilled, they're in no time at capturing your business desires and making an idea. They act and delivery quickly and that they listen and perceive all type of environments and technologies. Review collected by and hosted on G2.com.

What do you dislike about Diceus?

There isn't abundant to dislike! we'd like to higher perceive all of their capabilities. we have a tendency to|once we|after we} place their services in an exceedingly box we shortly learn that they need a team which will do way more. Review collected by and hosted on G2.com.

Recommendations to others considering Diceus:

great service! Review collected by and hosted on G2.com.