--- title: Descartes Pacejet Reviews meta\_title: 'Descartes Pacejet Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how Descartes Pacejet works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 11 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### Descartes Pacejet Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **automation capabilities** of Descartes Pacejet, enabling quick deployment and efficient function triggering. [(1 mentions)](https://www.g2.com/products/descartes-pacejet/reviews?filters%5Bsentiment_snippet%5D=2084301&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Descartes Pacejet, benefiting from its fast deployment and browser-based functionality. [(1 mentions)](https://www.g2.com/products/descartes-pacejet/reviews?filters%5Bsentiment_snippet%5D=2084281&qs=pros-and-cons#reviews) Users value the **easy integrations** of Descartes Pacejet, enabling quick deployment and efficient function triggering. [(1 mentions)](https://www.g2.com/products/descartes-pacejet/reviews?filters%5Bsentiment_snippet%5D=2084292&qs=pros-and-cons#reviews) Users are frustrated with the **expensive hidden costs** of Pacejet, feeling misled by the initial pricing structure. [(1 mentions)](https://www.g2.com/products/descartes-pacejet/reviews?filters%5Bsentiment_snippet%5D=2084298&qs=pros-and-cons#reviews) Users face **inefficiency** with Pacejet due to unexpected costs and unclear pricing practices, impacting trust and satisfaction. [(1 mentions)](https://www.g2.com/products/descartes-pacejet/reviews?filters%5Bsentiment_snippet%5D=2084284&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Descartes Pacejet ##### 1. Automation Users value the **automation capabilities** of Descartes Pacejet, enabling quick deployment and efficient function triggering. [ See 1 mentions ](https://www.g2.com/products/descartes-pacejet/reviews?filters%5Bsentiment_snippet%5D=2084301&qs=pros-and-cons#reviews) See Related User Reviews LW Liam W. Small-Business (50 or fewer emp.) 0.5/5 "Good Product - Unethical Sales tactics" What do you like about Descartes Pacejet? Fast to deploy, browser based, uses barcode scanners mostly to trigger functions. ##### 2. Ease of Use Users appreciate the **ease of use** of Descartes Pacejet, benefiting from its fast deployment and browser-based functionality. [ See 1 mentions ](https://www.g2.com/products/descartes-pacejet/reviews?filters%5Bsentiment_snippet%5D=2084281&qs=pros-and-cons#reviews) See Related User Reviews LW Liam W. Small-Business (50 or fewer emp.) 0.5/5 "Good Product - Unethical Sales tactics" What do you like about Descartes Pacejet? Fast to deploy, browser based, uses barcode scanners mostly to trigger functions. ##### 3. Easy Integrations Users value the **easy integrations** of Descartes Pacejet, enabling quick deployment and efficient function triggering. [ See 1 mentions ](https://www.g2.com/products/descartes-pacejet/reviews?filters%5Bsentiment_snippet%5D=2084292&qs=pros-and-cons#reviews) See Related User Reviews LW Liam W. Small-Business (50 or fewer emp.) 0.5/5 "Good Product - Unethical Sales tactics" What do you like about Descartes Pacejet? Fast to deploy, browser based, uses barcode scanners mostly to trigger functions. ### Top Cons or Disadvantages of Descartes Pacejet ##### 1. Expensive Users are frustrated with the **expensive hidden costs** of Pacejet, feeling misled by the initial pricing structure. [ See 1 mentions ](https://www.g2.com/products/descartes-pacejet/reviews?filters%5Bsentiment_snippet%5D=2084298&qs=pros-and-cons#reviews) See Related User Reviews LW Liam W. Small-Business (50 or fewer emp.) 0.5/5 "Good Product - Unethical Sales tactics" What do you dislike about Descartes Pacejet? We transitioned to Pacejet after experiencing known bugs in Ship Central (a NetSuite product) that led to inventory and operational fulfillment issues ##### 2. Inefficiency Users face **inefficiency** with Pacejet due to unexpected costs and unclear pricing practices, impacting trust and satisfaction. [ See 1 mentions ](https://www.g2.com/products/descartes-pacejet/reviews?filters%5Bsentiment_snippet%5D=2084284&qs=pros-and-cons#reviews) See Related User Reviews LW Liam W. Small-Business (50 or fewer emp.) 0.5/5 "Good Product - Unethical Sales tactics" What do you dislike about Descartes Pacejet? We transitioned to Pacejet after experiencing known bugs in Ship Central (a NetSuite product) that led to inventory and operational fulfillment issues ## Top-Rated Alternatives [ ![FarEye](https://images.g2crowd.com/uploads/product/hd_favicon/99b7945d34059a2bc04ab6ae0f671c84/fareye.svg "FarEye") FarEye 4.7/5(323) ](https://www.g2.com/products/fareye/reviews) [ ![ShipHero](https://images.g2crowd.com/uploads/product/hd_favicon/201072e37ff80ae7bf6340c24edf8651/shiphero.svg "ShipHero") ShipHero 4.5/5(216) ](https://www.g2.com/products/shiphero/reviews) [ ![Sendcloud](https://images.g2crowd.com/uploads/product/hd_favicon/013f001a6452ffd1eb969d493bf15fc1/sendcloud.svg "Sendcloud") Sendcloud 4.5/5(156) ](https://www.g2.com/products/sendcloud/reviews) [ View All Alternatives ](https://www.g2.com/products/descartes-pacejet/competitors/alternatives) ![Tom G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom G.") TG Tom G. Systems & Integrations Administrator Mid-Market (51-1000 emp.) 2/29/2024 "Automated Label Creation and Printing" 4/5 What do you like best about Descartes Pacejet? Pacejet automatically buys and prints labels for our shipping staff to match with orders. The support staff can be very accommodating with customizations and solutions. Review collected by and hosted on G2.com. What do you dislike about Descartes Pacejet? The user interface and reporting can be a little quarky. Review collected by and hosted on G2.com. What problems is Descartes Pacejet solving and how is that benefiting you? Automating rate shopping and printing of labels helps save our warehouse time and money. Review collected by and hosted on G2.com. Show More 5/4/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite LW Liam W. Ops Small-Business (50 or fewer emp.) 5/6/2025 "Good Product - Unethical Sales tactics" 0.5/5 What do you like best about Descartes Pacejet? Fast to deploy, browser based, uses barcode scanners mostly to trigger functions. Review collected by and hosted on G2.com. What do you dislike about Descartes Pacejet? We transitioned to Pacejet after experiencing known bugs in Ship Central (a NetSuite product) that led to inventory and operational fulfillment issues. While Pacejet offers a solid solution, I was dissatisfied with their sales tactics. Whether intentional or not, they initially misquoted us—only to reveal additional costs after payment. This happened repeatedly: first, we were charged extra for a function that wasn’t originally included; then, a feature covered in the initial SOW was later excluded, requiring further payment; and finally, a third instance arose where undisclosed costs were introduced without prior communication. Not sure if their team is inexperience and don't know their own product or intentionally took this approach as a cash grab. Review collected by and hosted on G2.com. What problems is Descartes Pacejet solving and how is that benefiting you? Replace Ship Central from Netsuite - which has a defect bug they cannot resolve currently Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Mid-Market (51-1000 emp.) 3/30/2024 "Affordable for shipping" 4.5/5 What do you like best about Descartes Pacejet? It has the advance algorithm which automatically pick the most affordable rates as per weight of the products. Review collected by and hosted on G2.com. What do you dislike about Descartes Pacejet? I believe they should start in more countries which can make the shipping more accessible. Review collected by and hosted on G2.com. What problems is Descartes Pacejet solving and how is that benefiting you? It is solving the shipping issue in a single software of solutions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Brandon B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon B.") BB Brandon B. Systems Administrator Small-Business (50 or fewer emp.) 3/22/2023 "Essential to our business! Pacejet makes our world go 'round." 4.5/5 What do you like best about Descartes Pacejet? What we like most about Pacejet is the ease of use and quick interface. Pacejet is the key software used in our pharmaceutical warehouses. We ship out many orders in a day and we are glad Pacejet is reliable. Review collected by and hosted on G2.com. What do you dislike about Descartes Pacejet? There's not much I can say we dislike about Pacejet. Everything runs smoothly, and we don't have many issues. Still, if I had to say something, sometimes we have slight hiccups when shipping. Review collected by and hosted on G2.com. What problems is Descartes Pacejet solving and how is that benefiting you? Pacejet does more than solve problems for us. Pacejet is the essential tool our warehouse crew has in our system. It's at the center of our warehouse, and it's been great for our business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") AW Verified User in Wholesale Small-Business (50 or fewer emp.) 12/14/2022 "Makes it easy to ship goods by comparing rates, but it needs a better integration to Acumatica" 4/5 What do you like best about Descartes Pacejet? Pacejet connects directly to the carrier. This is great as the rates and size details are always correct. It is straightforward to use and quickly prints labels for your shipment. Review collected by and hosted on G2.com. What do you dislike about Descartes Pacejet? In Acumatica ERP you are supposed to be able to get a freight quote after you complete an order. This is not working correctly. Review collected by and hosted on G2.com. What problems is Descartes Pacejet solving and how is that benefiting you? Pacejet has increased the number of pieces we ship daily. We have made it a priority to ship orders quickly to our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Joshua S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua S.") JS Joshua S. IT Business Systems and Application Specialist Small-Business (50 or fewer emp.) 11/9/2021 "Does the job but not without faults." 4/5 What do you like best about Descartes Pacejet? I like that this product is easy to use and easy to integrate. While there are a few hitches, no longer having to shop and compare shipping prices makes it easier for us as a fulfillment business to speed up workflow. Review collected by and hosted on G2.com. What do you dislike about Descartes Pacejet? My issue is with the help and support. I feel at times more knowledgeable about the product than the support desk I'd. Many issues we have resolved on our own while waiting for them to offer a resolution. Review collected by and hosted on G2.com. What problems is Descartes Pacejet solving and how is that benefiting you? Having the lowest shipping cost available to us and added to our shipment. Review collected by and hosted on G2.com. Show More 12/14/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Maureen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maureen S.") MS Maureen S. Financial Controller Small-Business (50 or fewer emp.) 6/29/2022 "Good platform for shipping cost shopping" 4/5 What do you like best about Descartes Pacejet? it includes all the carriers we use right now Review collected by and hosted on G2.com. What do you dislike about Descartes Pacejet? it would be better if pacejet can provide more information on the service level for comparison purpose Review collected by and hosted on G2.com. What problems is Descartes Pacejet solving and how is that benefiting you? shipping cost shopping Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Industrial Automation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Industrial Automation") II Verified User in Industrial Automation Enterprise (\> 1000 emp.) 11/6/2020 "Great in theory, hard to work with for integration." 3/5 What do you like best about Descartes Pacejet? Packet helps us to navigate through complicated contracts. Choose from our shipping network and shop every major parcel, freight, LTL, and 3PL carrier from one screen. It reduces time spent in the warehouse shopping LTL rates and ensures we get a competitive price each time. Review collected by and hosted on G2.com. What do you dislike about Descartes Pacejet? Being that we don't use an off-the-shelf ERP and have a very custom ERP solution, Pacejet was not plug and play for us. It has been a challenge to implement and support from Pacejet was limited. Review collected by and hosted on G2.com. What problems is Descartes Pacejet solving and how is that benefiting you? Each time we need a freight or LTL shipment we would either accept the price from our most used vendor or have to spend time shopping. This wasted valuable warehouse resources and added unnecessary costs to our operations. While LTL is our largest opportunity for cost reductions we can see a future where small parcel can be better utilized as well. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JM julie m. Logistics Specialist Small-Business (50 or fewer emp.) 9/5/2019 "Great shipping software." 5/5 What do you like best about Descartes Pacejet? Easy to understand programming, and extraordinary client care to help with beginning up . I adore how it rates the least expensive alternative for our organization and the client. The two gatherings included can set aside cash. Its additionally decent how the location is pulled from our principle programming directly into pace fly. We don't need to physically type in delivery addresses, taking out client blunder. I adore the TRACE OPTION to help make sense of why a shipment can't be transported. Review collected by and hosted on G2.com. What do you dislike about Descartes Pacejet? Global shipments appear to be hard to process. I dont actually think this is Pace Jets deficiency. Its simply the idea of the brute when attempting to dispatch universally. Wares and HTS codes can be to some degree depleting to enter. In the event that your organization can give these codes to the item you deliver, it should cause this disappointment to vanish, as these codes would be dismantled over to pace stream from your fundamental programming. Review collected by and hosted on G2.com. Recommendations to others considering Descartes Pacejet: Our creation group are progressively effective in preparing reports, mark and getting shipments out. Our CSR likewise advantage from having the option to see and give our client the best sending rates progressively. Review collected by and hosted on G2.com. What problems is Descartes Pacejet solving and how is that benefiting you? I think I advantage most, by having the option to transport with any merchant from a similar delivery source. I can ship UPS, FED EX, and USPS from one page. Not any more individual programming and numerous PC refreshes. Review collected by and hosted on G2.com. Show More Response from Samantha Bush of Descartes Pacejet [Editedit](https://www.g2.com/survey_responses/descartes-pacejet-review-3140870/official_response/edit) Hi Julie, Thank you so much for your review. We are glad to hear that you are happy with your decision to connect Pacejet to your shipping operations. Global shipping is something we are committed to enhancing as carriers evolve their process for international shipping. Glad to hear that you enjoy our system/portal consolidation. Rate-shopping is a key function that we believe can ultimately save customers money and time. Thanks, The Pacejet Team Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 4/5/2019 "Seamless" 4.5/5 What do you like best about Descartes Pacejet? I like knowing that PaceJet is plugged into our shipping accounts and provides accurate shipping costs so that you know if you are winning/losing on each shipment. Review collected by and hosted on G2.com. What do you dislike about Descartes Pacejet? The only thing I dislike is that it adds an additional step to our Sales Order entry process. Review collected by and hosted on G2.com. What problems is Descartes Pacejet solving and how is that benefiting you? Shipping quotes for customers with realtime rates. Review collected by and hosted on G2.com. Show More Response from Samantha Bush of Descartes Pacejet [Editedit](https://www.g2.com/survey_responses/descartes-pacejet-review-2057092/official_response/edit) Hello, Thank you for your review. We are grateful that you used the term, "seamless" when describing our shipping solution. That's what we aim to create -- a seamless experience for shippers with access to real-time connections and data. 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