Deonde Reviews & Product Details

Deonde is great value for money and lets us launch a delivery operation quickly without heavy development. The admin dashboard is straightforward for managing products, pricing, delivery fees/zones and order status. The end-to-end flow (customer ordering → dispatch/driver → tracking/notifications) reduces a lot of manual work and keeps operations consistent. Review collected by and hosted on G2.com.

Customization can feel limited unless you do extra development, and some parts of the UI/UX are a bit dated. We’ve also seen occasional friction on mobile (especially Android) around phone verification/checkout steps, which can impact conversions. Reporting/analytics and integrations could be deeper (more flexible exports, webhooks, and clearer troubleshooting tools). Review collected by and hosted on G2.com.

Their team is truly fantastic! Everyone I have interacted with has been incredibly friendly and helpful. Whenever I encounter an issue, the support team typically responds within 10 minutes. I have been with the company for six months now, and I can tell that their quick responses are not just an attempt to impress new clients. Instead, it’s clear they genuinely care about their customers and continue to provide excellent support long after you have started working witb them.

Also, their software is seamless, my users love it Review collected by and hosted on G2.com.

I really wish they had offices all over the world, so I could always walk in and thank them in person. Review collected by and hosted on G2.com.

Deonde has clearly considered a wide range of use cases, resulting in a smooth and seamless experience when using their apps and software. I have not encountered any bugs so far. Their support system is also strong, with engineers responding to queries promptly. Additionally, the design of the app and software is both sleek and modern, while still being fast and reliable. Review collected by and hosted on G2.com.

From my experience so far, I haven't encountered any downsides. Having tried other services in the past, I can honestly say there is nothing about Deonde that I dislike. Review collected by and hosted on G2.com.

Deonde is a complete end to end solution. From app design to backend software and ongoing support, they handle everything. Their team is responsive, efficient and understands exactly what a delivery or ordering business needs. You do not need to hire separate developers or agencies. They do it all under one roof. Review collected by and hosted on G2.com.

If I had to mention one area for improvement, it would be the turnaround time on certain feature enhancements. While not a major concern, accelerating this would elevate an already exceptional service. That said, the overall support and system reliability more than compensate. Review collected by and hosted on G2.com.

It’s easy to use, fast to launch, and perfect for businesses like ours. Their team is supportive and understands exactly what a food delivery business needs. Review collected by and hosted on G2.com.

There isn’t much to dislike, but I feel Deonde could improve the speed of certain custom updates. Sometimes small changes take a bit longer than expected. Review collected by and hosted on G2.com.

New integration features allows for scaling at pace. Review collected by and hosted on G2.com.

Turn-around time for dealing with issues has greatly improved Review collected by and hosted on G2.com.

The best app provider for all the startups Review collected by and hosted on G2.com.

updates need to be more faster compare to other plaforms Review collected by and hosted on G2.com.

Their products work well, they communicate well and they are so helpful and understanding and willing to assist in the best way possible . Review collected by and hosted on G2.com.

I think they have been really good I don't have any issues with them. Review collected by and hosted on G2.com.

When we inquired cost was most affordable. Review collected by and hosted on G2.com.

After sales support, they took great time during onboarding. And never said we need to purchase additional infra like SMS, Mails and Location services from cloud provider. They are SAS product but asking customers to purchase all those stuff.

Additionally we were never able to use the product because they never answer our questions and never help us to onboard our menu on the system.

Never replied to any email after we paid the amount. Review collected by and hosted on G2.com.

DeOnDe for Business improved the delivery processes in my business through a customer and driver application. The current rate indicates increased online orders and proper deliveries which have been great to witness. Review collected by and hosted on G2.com.

I do not have the luxury of production reports segmented by geographic region, customer or even by individual food items that may be on our menu. This makes it difficult to pinpoint trends, how to adjust my offerings, and where to focus marketing strategies. Review collected by and hosted on G2.com.