--- title: Deonde Reviews meta_title: 'Deonde Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how Deonde works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 13 scale: '5' date_modified: '2026-09-28' parent_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery --- # Deonde Reviews **Vendor:** Deonde **Category:** [Food Delivery Software](https://www.g2.com/categories/food-delivery-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 13 ## About Deonde Deonde offers a Complete Online Ordering and delivery System for Food, Groceries, Meat, Medicine, Milk, Courier, and more. Our platform is ideally suited for Food Delivery Startups, Chain Restaurants, and cloud Kitchens. ## Deonde Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **responsive customer support** of Deonde, noting their team's understanding and prompt assistance for businesses. (4 reviews) - Users find Deonde very **easy to use** , providing a smooth, seamless experience that meets business needs effortlessly. (2 reviews) - Users value the **quick delivery setup** with Deonde, appreciating its efficiency and user-friendly admin dashboard. (2 reviews) - Users appreciate the **seamless experience** of Deonde's mobile apps, benefiting from comprehensive support and design efficiency. (2 reviews) - Users appreciate the **speed and reliability** of Deonde, enhancing their business operations efficiently and effortlessly. (2 reviews) - Users find Deonde to be the **most affordable option** , making it a cost-effective choice for their needs. (1 reviews) - Customer Satisfaction (1 reviews) - Users appreciate the **comprehensive customization** options in Deonde, making it a complete solution for their business needs. (1 reviews) - Users appreciate the **improved delivery processes** of DeOnDe, experiencing enhanced online orders and effective deliveries. (1 reviews) - Design Aesthetics (1 reviews) **What users dislike:** - Users feel that **update speed** for Deonde is slower compared to other platforms, affecting their overall experience. (2 reviews) - Users report **app instability** with occasional friction during phone verification and checkout, affecting overall performance and conversions. (1 reviews) - Users note the **inefficiency in turnaround time** for feature enhancements, suggesting improvements to an otherwise exceptional service. (1 reviews) - Users find the **limited customization** options restrictive, requiring additional development for a better experience. (1 reviews) - Users face significant **menu management challenges** due to poor support and onboarding assistance after payment. (1 reviews) - Not User-Friendly (1 reviews) - Users experience significant **ordering issues** with Deonde, facing delays and lack of support during onboarding and integration. (1 reviews) - Users express frustration with **poor customer support** , citing delays and lack of assistance during onboarding and usage. (1 reviews) - Poor Interface Design (1 reviews) - Refund Issues (1 reviews) ## Deonde Reviews ### 1. Responsive Team, Intuitive Platform, and Continuous Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Again O. | Managing Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 10, 2026 **What do you like best about Deonde?** The team is highly responsive, and the software is intuitive and user-friendly. They continuously improve the platform based on client feedback at no additional cost. They also offer grace periods during the early stages, demonstrating a genuine understanding of business challenges. Overall, they are a great company to work with. **What do you dislike about Deonde?** The main downside is that add-ons can be quite expensive. Since the software is offered under a SaaS agreement rather than owned by the client, more affordable pricing would be beneficial. Any improvements made to the platform ultimately benefit both the provider and the client. However, high prices may push clients to explore alternative solutions. **What problems is Deonde solving and how is that benefiting you?** Deonde provides us with the technology needed to operate and manage our on-demand delivery platform without building the entire system from scratch. It helps us manage customer orders, vendors, drivers, payments, delivery tracking and day-to-day operations through one integrated platform. This allows us to focus more on growing the business, onboarding partners and improving customer service while benefiting from continuous software updates and new features. ### 2. Empowered Our Restaurant with Brand Recognition and Cost Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Ella W. | owner of White Oak Tavern, Restaurants, Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 21, 2026 **What do you like best about Deonde?** I like Deonde's food delivery software because it's well-designed and allowed me to launch both my website and app live with the menu in just a week. I also appreciate their subscription model, which is very affordable and monthly, so it's risk-free for me. The initial setup was very easy; I just shared my restaurant information, menu, and logo, and Deonde helped me build everything. There's also a lifetime free demo for the restaurant web, which I find adds a lot of value. I use Deonde for my restaurant business to manage everything easily from one dashboard, and it helps with marketing, reviews, menu management, and more. I can even integrate Deonde with my POS system. It has really helped in terms of growing my restaurant and building my brand name, White Oak Tavern. **What do you dislike about Deonde?** I feel like the customization options could be better with Deonde. It's not really a big challenge for me, but I noticed that everything is based on fixed templates. It would be nice to have more flexibility rather than just sticking to the preset designs. **What problems is Deonde solving and how is that benefiting you?** I use Deonde to manage my restaurant, avoiding DoorDash and UberEats commissions. It provides my brand's app and website, improving customer recognition and orders. It integrates with delivery partners, centralizes data, and offers a single dashboard for easy management. ### 3. Good end-to-end ordering and delivery flow, minor mobile issues **Rating:** 4.0/5.0 stars **Reviewed by:** Kwan Yik T. | Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** January 30, 2026 **What do you like best about Deonde?** Deonde is great value for money and lets us launch a delivery operation quickly without heavy development. The admin dashboard is straightforward for managing products, pricing, delivery fees/zones and order status. The end-to-end flow (customer ordering → dispatch/driver → tracking/notifications) reduces a lot of manual work and keeps operations consistent. **What do you dislike about Deonde?** Customization can feel limited unless you do extra development, and some parts of the UI/UX are a bit dated. We’ve also seen occasional friction on mobile (especially Android) around phone verification/checkout steps, which can impact conversions. Reporting/analytics and integrations could be deeper (more flexible exports, webhooks, and clearer troubleshooting tools). **What problems is Deonde solving and how is that benefiting you?** It replaces spreadsheets, manual dispatch and fragmented tools by centralizing online orders, customer details, delivery rules, driver assignment and order tracking in one place. This saves admin time, reduces missed/incorrect orders, and improves customer communication through status updates and notifications. Overall it helps a small team run delivery operations more reliably. ### 4. Outstanding Support Team That Truly Cares—Wish They Had Global Offices! **Rating:** 5.0/5.0 stars **Reviewed by:** Mothusi M. | CTO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** November 03, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Deonde?** Their team is truly fantastic! Everyone I have interacted with has been incredibly friendly and helpful. Whenever I encounter an issue, the support team typically responds within 10 minutes. I have been with the company for six months now, and I can tell that their quick responses are not just an attempt to impress new clients. Instead, it’s clear they genuinely care about their customers and continue to provide excellent support long after you have started working witb them. Also, their software is seamless, my users love it **What do you dislike about Deonde?** I really wish they had offices all over the world, so I could always walk in and thank them in person. **What problems is Deonde solving and how is that benefiting you?** Every software company I contacted required a significant upfront payment just to begin discussions. Deonde stood out by allowing me to access and test their software before making any payment. This approach gave me the opportunity to thoroughly evaluate the product, so when I decided to move forward, I was confident in the software and understood the impact it would have. ### 5. Flawless Experience with Sleek Design and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Doni R. | Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** November 14, 2025 **What do you like best about Deonde?** Deonde has clearly considered a wide range of use cases, resulting in a smooth and seamless experience when using their apps and software. I have not encountered any bugs so far. Their support system is also strong, with engineers responding to queries promptly. Additionally, the design of the app and software is both sleek and modern, while still being fast and reliable. **What do you dislike about Deonde?** From my experience so far, I haven't encountered any downsides. Having tried other services in the past, I can honestly say there is nothing about Deonde that I dislike. **What problems is Deonde solving and how is that benefiting you?** We are currently using Deonde for our food delivery aggregator platform. In the past, our experiences with other IT vendors were quite negative. However, with Deonde, I am able to concentrate solely on the business aspects, as Deonde handles all the technical and software-related matters. On the other hand, our end users are quite comfortable and happy with the app designed by Deonde ### 6. Responsive Support That Streamlines Business Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 24, 2026 **What do you like best about Deonde?** Their support team is responsive, and the platform has helped us manage our business operations efficiently. **What do you dislike about Deonde?** Limited customisation options as per grocery delivery app and delay in implementing suggestions **What problems is Deonde solving and how is that benefiting you?** It provided us with a whitelabel service which helped us to launch our business faster ### 7. Switched to Deonde and Never Looked Back **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad G. | Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 08, 2025 **What do you like best about Deonde?** Deonde is a complete end to end solution. From app design to backend software and ongoing support, they handle everything. Their team is responsive, efficient and understands exactly what a delivery or ordering business needs. You do not need to hire separate developers or agencies. They do it all under one roof. **What do you dislike about Deonde?** If I had to mention one area for improvement, it would be the turnaround time on certain feature enhancements. While not a major concern, accelerating this would elevate an already exceptional service. That said, the overall support and system reliability more than compensate. **What problems is Deonde solving and how is that benefiting you?** Deonde is solving the challenge of building and managing a full scale food delivery or ecommerce platform without needing multiple service providers. They offer a complete package including app development, admin dashboard, vendor panels, driver tracking and ongoing support. Anyone with an existing system or infrastructure can easily migrate to Deonde and immediately benefit from their all in one solution. This has saved me time, reduced costs and allowed me to focus on growing the business instead of getting stuck in technical development. ### 8. Effortless to Use and Perfect for Food Delivery Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Mohsin M. | Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** November 26, 2025 **What do you like best about Deonde?** It’s easy to use, fast to launch, and perfect for businesses like ours. Their team is supportive and understands exactly what a food delivery business needs. **What do you dislike about Deonde?** There isn’t much to dislike, but I feel Deonde could improve the speed of certain custom updates. Sometimes small changes take a bit longer than expected. **What problems is Deonde solving and how is that benefiting you?** Deonde solves the problem of building a complete food delivery system from scratch. Their ready-made platform saves me time, reduces development cost, and helps me run my delivery business smoothly with apps for customers, restaurants, and delivery partners. ### 9. Great support team, best in class functions and features **Rating:** 4.5/5.0 stars **Reviewed by:** Bzaar M. | Co-Founder - Operations, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** November 14, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Deonde?** New integration features allows for scaling at pace. **What do you dislike about Deonde?** Turn-around time for dealing with issues has greatly improved **What problems is Deonde solving and how is that benefiting you?** As our last-mile delivery service grows, more of our larger clients are requiring us to integrate our software with their particular POS systems. Deonde is currently working with their developers to handle this integration for us. Once this is complete, we expect to be able to scale much more rapidly with our clients. Additionally, new and improved features are regularly assessed and implemented whenever feasible. ### 10. Outstanding Experience with This Software **Rating:** 4.0/5.0 stars **Reviewed by:** Mohammed I. | Senior Digital Designer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** January 02, 2026 **What do you like best about Deonde?** The best app provider for all the startups **What do you dislike about Deonde?** updates need to be more faster compare to other plaforms **What problems is Deonde solving and how is that benefiting you?** The multivendor app give a solution for other apps for the better business ### 11. Great business experience **Rating:** 5.0/5.0 stars **Reviewed by:** Tatenda J. | Ceo, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 30, 2025 **What do you like best about Deonde?** Their products work well, they communicate well and they are so helpful and understanding and willing to assist in the best way possible. **What do you dislike about Deonde?** I think they have been really good I don't have any issues with them. **What problems is Deonde solving and how is that benefiting you?** They are solving the issue of us having a good working app and website that allows for our clients to be able to order easily through us. ### 12. Worst support for any SAS product **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 02, 2025 **What do you like best about Deonde?** When we inquired cost was most affordable. **What do you dislike about Deonde?** After sales support, they took great time during onboarding. And never said we need to purchase additional infra like SMS, Mails and Location services from cloud provider. They are SAS product but asking customers to purchase all those stuff. Additionally we were never able to use the product because they never answer our questions and never help us to onboard our menu on the system. Never replied to any email after we paid the amount. **What problems is Deonde solving and how is that benefiting you?** We purchased it for the online food delivery, but never able to use it because of their service. ### 13. Ease of ordering for my customers **Rating:** 4.0/5.0 stars **Reviewed by:** Omar T. | Systems Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 06, 2024 **What do you like best about Deonde?** DeOnDe for Business improved the delivery processes in my business through a customer and driver application. The current rate indicates increased online orders and proper deliveries which have been great to witness. **What do you dislike about Deonde?** I do not have the luxury of production reports segmented by geographic region, customer or even by individual food items that may be on our menu. This makes it difficult to pinpoint trends, how to adjust my offerings, and where to focus marketing strategies. **What problems is Deonde solving and how is that benefiting you?** I must say that DeOnDe has been of great help especially in the coverage of the on-demand delivery. They made it easy to order supplies, communicate with drivers, and, most importantly offer a convenient ordering system to my customers. - [View Deonde pricing details and edition comparison](https://www.g2.com/products/deonde/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+18%3A05%3A48+-0500&secure%5Bsession_id%5D=79b9cfbd-dc36-4eaf-bdc5-af860a7d9e33&secure%5Btoken%5D=be477318e6ae3fb69bbc3e778ed7263a00cc5c9b6536fb39bd7538655501d3aa&format=llm_user) ## Deonde Features **Order Management** - Multichannel Ordering - Menu Management - Order Tracking - Order Prioritization **Restaurant App - Food Delivery** - Restaurant order management - Restaurant general setting - Restaurant listings **Kitchen Logistics** - Inventory Tracking **User App - Food Delivery** - Payment processing - Real-time Order Tracking - On-demand Food ordering - Online Ordering - Order Processing - Location Tracking - Status Tracking - Delivery Tracking - Live Tracking - Activity Tracking - Inventory Tracking **Platform** - Sales Reporting & Analytics - Mobile Application - Integrations - Loyalty Programs **Delivery App - Food Delivery** - Driver Management System - Driver Earnings and Payments - Communication and Scheduling - Mobile Payments - Online Payments - Inventory Management - Dispatch Management - Kitchen/Menu Management - Discount Management **Admin App - Food Delivery** - Customer Support - Centralized Dashboard - Restaurant Onboarding and Management - Gift Card Management - Receipt Management - Reviews Management - Promotions Management - Route Management **Additional Functionality** - Reporting/Analytics - Third-Party Integrations - Route Optimization - Barcode/Ticket Scanning - Customizable Templates - Customizable Reports - Generative AI - Real-Time Reporting - Loyalty Program - Customer History - Reporting & Statistics - Point of Sale (POS) - Real-Time Updates - Customizable Branding - AI Copilot - Geolocation - Order Entry - Alerts/Notifications - Real-Time Monitoring - Food Delivery Dispatching - SMS Messaging - Multi-Location - Real-Time Data - Mobile Alerts - Routing - Geographic Maps - Real-Time Notifications - API - Mobile Access - Customer Database - Contact Database - Multi-Language - Menu Builder - Real-Time Analytics - Restaurant POS - Online Reservations - Customer Accounts - Multi-Channel Marketing - Email Marketing - QR Codes - Mobile Booking - Website Personalization - Delivery Estimate - Point of Sale (POS) Integration ## Top Deonde Alternatives - [Restroworks Cloud Kitchen Management](https://www.g2.com/products/restroworks-cloud-kitchen-management/reviews) - 4.8/5.0 (421 reviews) - [Owner.com](https://www.g2.com/products/owner-com/reviews) - 4.8/5.0 (441 reviews) - [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) - 4.7/5.0 (283 reviews)