DentRecall Reviews & Product Details

DentRecall is cloud-based dental recall software built for dental practices across Canada and the United States. It replaces manual phone calls and paper recall lists with an automated, AI-driven patient engagement system that runs in the background so your front desk staff can focus on patients in the chair, not chasing down appointments. DentRecall connects to your practice management software through a strictly read-only sync (it never writes to your PMS) and automatically triggers a 5-touchpoint reminder sequence for every upcoming appointment, combining SMS and email at the right intervals. Once a patient confirms, Smart Skip™ cancels all remaining reminders automatically, eliminating duplicate messages and patient frustration. No more patients receiving reminders after they have already confirmed, and no more staff manually cancelling follow-ups. Key features include a two-way SMS inbox with AI-suggested replies, cancellation recovery with smart waitlist matching, a patient reactivation engine for lapsed and dormant patients, a Revenue Intelligence dashboard with a daily morning huddle briefing, an online booking widget, and 50+ PMS integrations including Dentrix, ABELDent, ClearDent, Open Dental, and Tracker. When an appointment is cancelled, the cancellation recovery engine offers the freed slot to waitlisted patients automatically, recovering lost revenue without any manual effort. DentRecall is designed for dental practice owners and office managers who want to reduce no-shows, fill cancelled appointment slots, and grow recall revenue without adding headcount. It is built for single-location independent practices, with a custom Enterprise tier for multi-location groups. The average dental practice loses thousands of dollars per month to unfilled appointment slots and lapsed patients. DentRecall solves both problems automatically. PIPEDA-compliant and CASL-compliant for Canadian dental clinics. HIPAA-aligned for US dental practices. Published pricing with monthly and annual billing: Core from $99/month, Pro from $259/month, Complete from $479/month (billed annually).