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Absolutely nothing. This is the worst ERP EVER. Review collected by and hosted on G2.com.
Horrible reporting - we've been told the reports are meant for "viewing" only and not for export, but even their canned reports can't be read/"viewed" because the formatting is absolute GARBAGE (I wish I was allowed to post a screenshot). They said that if we want to change the canned reports, it will cost us more. Even then, if we change or have them change the canned reports, every time the system goes through an update, the revised/custom reports disappear. The canned reports' summed totals also often do not "tie" to the actual numbers reported in the columns. That is just unbelievable to me.
Secondly, the navigation paths and end-user experience are super frustrating and nonsensical. Examples - pop up boxes for dates to enter the "posting" dates of transactions on a report when you've already entered the parameters of a report's posting period. The dates are sometimes formatted one way, sometimes another. And the popup box has to be clicked to type in it. Why not just have the cursor default to the place where you need to enter the following data piece? You can't tab through anything. We have LISTS of problems with this system, and they are all things they admit are frustrating but not "problems". If it's frustrating, how is that not considered a problem?
In the journal entries, you have to enter dates like a bunch of times... one for the posting month (makes sense), then one for the date of the journal (ok...) , and then one for EACH LINE ITEM in the JE. Why the heck would any line items have a date different from the date of the JE? Also, if you accidentally post in the wrong month, which you have to select a date to post it even though you've already chosen a posting month in the beginning, you cannot easily fix or edit or undo it. You have to do a JE to reverse the error and a new JE to correct it. This is so archaic and absolutely ridiculous. There are ways to create audit trails in most systems, so you have a record of the edit being done.
I don't have enough time to list all the problems with this system. But trust me when I say RUN, DON'T WALK as far away from implementing this garbage ERP as fast as you can. Review collected by and hosted on G2.com.
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