--- title: DATOMS Reviews meta\_title: 'DATOMS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 71 reviews by the users' company size, role or industry to find out how DATOMS works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 71 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- ### DATOMS Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **responsive and dedicated customer support** of DATOMS, ensuring quick problem resolution and ease of use. [(11 mentions)](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1577349&qs=pros-and-cons#reviews) Users highlight the **ease of use** of DATOMS, appreciating its user-friendly design and responsive support. [(8 mentions)](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1576912&qs=pros-and-cons#reviews) Users appreciate the **user-friendly design** of DATOMS, making onboarding and installation smooth and efficient. [(6 mentions)](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1577426&qs=pros-and-cons#reviews) Users highlight the **efficient solutions** provided by DATOMS, improving asset management and operational performance effectively. [(5 mentions)](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1577226&qs=pros-and-cons#reviews) Users value the **remote management capabilities** of DATOMS, enabling effective sensor device monitoring and configuration. [(5 mentions)](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1577052&qs=pros-and-cons#reviews) Users notice **data inaccuracy** in DATOMS, particularly with metrics like fuel consumption, requiring careful verification. [(5 mentions)](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1579039&qs=pros-and-cons#reviews) Users report **slow performance** with DATOMS, highlighting delays in delivery, lag, and slow page loading times. [(4 mentions)](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1576822&qs=pros-and-cons#reviews) Users suggest that DATOMS lacks **essential features** , such as bulk alerts and streamlined viewing options for stacks. [(3 mentions)](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1577908&qs=pros-and-cons#reviews) Users are frustrated with the **slow speed** of DATOMS, experiencing delays in delivery and lag in data reception. [(3 mentions)](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1578379&qs=pros-and-cons#reviews) Users find the **fuel level accuracy and mobile app experience lacking** , impacting their overall satisfaction with DATOMS. [(2 mentions)](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1954082&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of DATOMS ##### 1. Customer Support Users commend the **responsive and dedicated customer support** of DATOMS, ensuring quick problem resolution and ease of use. [ See 11 mentions ](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1577349&qs=pros-and-cons#reviews) See Related User Reviews ![Raghavendra P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raghavendra P.") RP Raghavendra P. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Low-Code Platform with Outstanding Support and Real-Time Insights" What do you like about DATOMS? DATOMS distinguishes itself with an intuitive, low-code interface that makes designing and deploying IoT applications straightforward. Users appreciat RS Rahul S. Small-Business (50 or fewer emp.) 5.0/5 "Datom's service support is wonderful." What do you like about DATOMS? They are highly professional and dedicated. Their software team is very cooperative. ##### 2. Ease of Use Users highlight the **ease of use** of DATOMS, appreciating its user-friendly design and responsive support. [ See 8 mentions ](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1576912&qs=pros-and-cons#reviews) See Related User Reviews ![Raghavendra P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raghavendra P.") RP Raghavendra P. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Low-Code Platform with Outstanding Support and Real-Time Insights" What do you like about DATOMS? DATOMS distinguishes itself with an intuitive, low-code interface that makes designing and deploying IoT applications straightforward. Users appreciat AP Arif P. Mid-Market (51-1000 emp.) 5.0/5 "Best Telematics Solution" What do you like about DATOMS? Customer onboarding is very smooth. The OEM dashboard design is excellent. Support ticketing system and support response is good. The Telematics unit ##### 3. User-Friendly Users appreciate the **user-friendly design** of DATOMS, making onboarding and installation smooth and efficient. [ See 6 mentions ](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1577426&qs=pros-and-cons#reviews) See Related User Reviews ![Raghavendra P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raghavendra P.") RP Raghavendra P. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Low-Code Platform with Outstanding Support and Real-Time Insights" What do you like about DATOMS? DATOMS distinguishes itself with an intuitive, low-code interface that makes designing and deploying IoT applications straightforward. Users appreciat AP Arif P. Mid-Market (51-1000 emp.) 5.0/5 "Best Telematics Solution" What do you like about DATOMS? Customer onboarding is very smooth. The OEM dashboard design is excellent. Support ticketing system and support response is good. The Telematics unit ##### 4. Efficient Solutions Users highlight the **efficient solutions** provided by DATOMS, improving asset management and operational performance effectively. [ See 5 mentions ](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1577226&qs=pros-and-cons#reviews) See Related User Reviews ![Susanta N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susanta N.") SN Susanta N. Small-Business (50 or fewer emp.) 5.0/5 "One stop solution for Monitoring systems" What do you like about DATOMS? - Tailor made solution - Providing subscription based cost-effective package - Multi system login using same credential - Awesome with feature load ![Gaurav P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gaurav P.") GP Gaurav P. Mid-Market (51-1000 emp.) 5.0/5 "Effective monitoring system" What do you like about DATOMS? We use datoms devices in our diesel generators , with the help of this device we can collect, understand and use the massive amount of data from gene ##### 5. Remote Management Users value the **remote management capabilities** of DATOMS, enabling effective sensor device monitoring and configuration. [ See 5 mentions ](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1577052&qs=pros-and-cons#reviews) See Related User Reviews AG Ankush G. Small-Business (50 or fewer emp.) 5.0/5 "Best DG monitoring system" What do you like about DATOMS? We have multiple DG's all india. We are getting the all parameters especially fuel level of all the DG' s on a single screen. The fuel reports are als ![Vamsi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vamsi K.") VK Vamsi K. Small-Business (50 or fewer emp.) 5.0/5 "We use datoms for managing out air quality sensing network" What do you like about DATOMS? We are able to manage our sensor devices remotely and configurability at multiple stages is real helpful ### 5 Cons or Disadvantages of DATOMS ##### 1. Data Inaccuracy Users notice **data inaccuracy** in DATOMS, particularly with metrics like fuel consumption, requiring careful verification. [ See 5 mentions ](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1579039&qs=pros-and-cons#reviews) See Related User Reviews AG Ankush G. Small-Business (50 or fewer emp.) 5.0/5 "Best DG monitoring system" What do you dislike about DATOMS? The fuel level accuracy can be improved. Mobile application experience also can be improved. SP Shubham P. Enterprise (\> 1000 emp.) 4.0/5 "Effective IOT Solution For DG Sets" What do you dislike about DATOMS? Sometimes lacks the ability to process real-time data, and due to long data acquisition and processing times, it fails to capture such faults that are ##### 2. Slow Performance Users report **slow performance** with DATOMS, highlighting delays in delivery, lag, and slow page loading times. [ See 4 mentions ](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1576822&qs=pros-and-cons#reviews) See Related User Reviews ![Raghavendra P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raghavendra P.") RP Raghavendra P. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Low-Code Platform with Outstanding Support and Real-Time Insights" What do you dislike about DATOMS? User reviews point out several shortcomings with DATOMS. Many users mention experiencing delays in device delivery, as well as network problems and oc AP Arif P. Mid-Market (51-1000 emp.) 5.0/5 "Best Telematics Solution" What do you dislike about DATOMS? Sometimes the pages are loading very slowly ##### 3. Missing Features Users suggest that DATOMS lacks **essential features** , such as bulk alerts and streamlined viewing options for stacks. [ See 3 mentions ](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1577908&qs=pros-and-cons#reviews) See Related User Reviews ![Susanta N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susanta N.") SN Susanta N. Small-Business (50 or fewer emp.) 5.0/5 "One stop solution for Monitoring systems" What do you dislike about DATOMS? - Can add more features in Mobile apps - Cutting technical dependencies of our customers. ![Snehal P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Snehal P.") SP Snehal P. Mid-Market (51-1000 emp.) 5.0/5 "Outstanding telematics software" What do you dislike about DATOMS? Bulk addition of alerts usage should be available and more security for switch should be provided ##### 4. Slow Speed Users are frustrated with the **slow speed** of DATOMS, experiencing delays in delivery and lag in data reception. [ See 3 mentions ](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1578379&qs=pros-and-cons#reviews) See Related User Reviews ![Raghavendra P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raghavendra P.") RP Raghavendra P. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Low-Code Platform with Outstanding Support and Real-Time Insights" What do you dislike about DATOMS? User reviews point out several shortcomings with DATOMS. Many users mention experiencing delays in device delivery, as well as network problems and oc AP Arif P. Mid-Market (51-1000 emp.) 5.0/5 "Best Telematics Solution" What do you dislike about DATOMS? Sometimes the pages are loading very slowly ##### 5. Asset Management Users find the **fuel level accuracy and mobile app experience lacking** , impacting their overall satisfaction with DATOMS. [ See 2 mentions ](https://www.g2.com/products/datoms/reviews?filters%5Bsentiment_snippet%5D=1954082&qs=pros-and-cons#reviews) See Related User Reviews AG Ankush G. Small-Business (50 or fewer emp.) 5.0/5 "Best DG monitoring system" What do you dislike about DATOMS? The fuel level accuracy can be improved. Mobile application experience also can be improved. ![Piyush T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush T.") PT Piyush T. Small-Business (50 or fewer emp.) 5.0/5 "Excellent remote monitoring system" What do you dislike about DATOMS? The Device section page is loading slowly. Sometimes facing issue in asset linking to the customer MG Mahender G. Quality Assurance Small-Business (50 or fewer emp.) 11/6/2024 "Best remote monitoring solution in the marker." 5/5 What do you like best about DATOMS? Its reports features where their is 7-8 different type of reports used to view data in a more effective and precise way. Review collected by and hosted on G2.com. What do you dislike about DATOMS? Their are few bugs in the software. But that is acceptable because datoms active support team works diligently to resolve those. But, with time the improvemnets should happe. Review collected by and hosted on G2.com. What problems is DATOMS solving and how is that benefiting you? Datoms is helping our customer base to monitor their generator performance more effectively. We are also being able to provide our customers additional benefits of monitoring along with our generators. Review collected by and hosted on G2.com. Show More Response from asish sahoo of DATOMS [Editedit](https://www.g2.com/survey_responses/datoms-review-10467865/official_response/edit) We're glad to hear that you find our reports feature effective and precise. We're constantly working to improve our software and appreciate your feedback on the bugs. Our support team is dedicated to resolving any issues promptly. Current UserValidated ReviewerSource: Organic ![Piyush T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush T.") PT Piyush T. Production manager Small-Business (50 or fewer emp.) 11/14/2024 "Excellent remote monitoring system" 5/5 What do you like best about DATOMS? As a partner we will be able track the most of the information of our customer on a single platform Review collected by and hosted on G2.com. What do you dislike about DATOMS? The Device section page is loading slowly. Sometimes facing issue in asset linking to the customer Review collected by and hosted on G2.com. What problems is DATOMS solving and how is that benefiting you? We are remotely getting the DG parameters & faults on a single platform which is helpful in addressing the few simple issue over a call only. It is also helpful in managing the maintenance of the DG's Review collected by and hosted on G2.com. Show More Response from asish sahoo of DATOMS [Editedit](https://www.g2.com/survey_responses/datoms-review-10505245/official_response/edit) We apologize for the inconvenience with the slow loading of the Device section page and the issues with asset linking. Our team is working on improving the performance and addressing these issues. Current UserValidated ReviewerIncentivizedSource: Seller invite PR Pradeep R. Assistant manager, Environment Small-Business (50 or fewer emp.) 2/7/2025 "Excellent job, support at any time." 5/5 What do you like best about DATOMS? Provide support at any time and resolve the problem. Review collected by and hosted on G2.com. What do you dislike about DATOMS? Do not dislike anything but add a limit to every parameter in the reports. Review collected by and hosted on G2.com. What problems is DATOMS solving and how is that benefiting you? Any time support for issues like Display board problem and HD camera problem Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RB Ravikumar B. Quality Manager Mid-Market (51-1000 emp.) 10/24/2024 "I like the product but faced issues in 2G devices due to geographical challenges." 3.5/5 What do you like best about DATOMS? There technical analysis is one of the strong point DATOM have. Review collected by and hosted on G2.com. What do you dislike about DATOMS? Delay in providing service, they might have there own challanges but this annoys customer Review collected by and hosted on G2.com. What problems is DATOMS solving and how is that benefiting you? DATOMS helps us with performance of our machine i.e efficiency of product, productivity, etc. Due to DATOMS we don't need to physically visit different sites for checking the performance of our product all thins can be seen on the screen. Review collected by and hosted on G2.com. Show More Response from asish sahoo of DATOMS [Editedit](https://www.g2.com/survey_responses/datoms-review-10404563/official_response/edit) We appreciate your feedback on our technical analysis capabilities. We apologize for any delays in providing service and are constantly working to improve in this area. We are glad to hear that DATOMS is helping to improve the efficiency and productivity of your machines. 11/14/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite SS Sangram S. ENVIRONMENT TECHNICAL ENGINEER Enterprise (\> 1000 emp.) 10/30/2024 "BEST SERVICE" 5/5 What do you like best about DATOMS? CO-OPERATE WITH BEST SERVICE. GOOD PRODUCT. TIMELY ISSUE RESOLVE. Review collected by and hosted on G2.com. What do you dislike about DATOMS? DIGITAL DISPLY MANY TIME SHOWING N/A VALUE. Review collected by and hosted on G2.com. What problems is DATOMS solving and how is that benefiting you? NO PROBLEME. Review collected by and hosted on G2.com. Show More Response from asish sahoo of DATOMS [Editedit](https://www.g2.com/survey_responses/datoms-review-10429858/official_response/edit) Thank you for your positive feedback! We are glad to hear that you appreciate our cooperative service, good products, and timely issue resolution. 2/13/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Vamsi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vamsi K.") VK Vamsi K. CTO Small-Business (50 or fewer emp.) 10/31/2024 "We use datoms for managing out air quality sensing network" 5/5 What do you like best about DATOMS? We are able to manage our sensor devices remotely and configurability at multiple stages is real helpful Review collected by and hosted on G2.com. What do you dislike about DATOMS? Occasionally there are some throlling issues but it has been improved overtime Review collected by and hosted on G2.com. What problems is DATOMS solving and how is that benefiting you? We need customized reports and realtime notifications in case of air quality exceeds standards. And we are able to manage digital twins of ours sensors using datoms. Additionally we are also able to whitelabel and provide dashboards to our end customers Review collected by and hosted on G2.com. Show More Response from asish sahoo of DATOMS [Editedit](https://www.g2.com/survey_responses/datoms-review-10435214/official_response/edit) It's great to hear that DATOMS is helping you with customized reports, real-time notifications, managing digital twins of your sensors, and providing whitelabel dashboards to your end customers. Current UserValidated ReviewerSource: Organic RS R John S. Deputy General Manager Enterprise (\> 1000 emp.) 2/7/2025 "DATOMS CLOUD PLATFORM FOR REAL-TIME WATER CONSUMPTION DATA TRANSMISSION" 5/5 What do you like best about DATOMS? Userfriendliness, Reliability and Prompt Service Review collected by and hosted on G2.com. What do you dislike about DATOMS? We have not observed any downsides of DATOMS till date. Review collected by and hosted on G2.com. What problems is DATOMS solving and how is that benefiting you? REAL-TIME WATER CONSUMPTION DATA TRANSMISSION Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Raviteja C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raviteja C.") RC Raviteja C. Hardware Engineer Small-Business (50 or fewer emp.) 10/30/2024 "Best Report feature with control over alerts" 5/5 What do you like best about DATOMS? Datoms platform provides the reprorting feature at the finger tips. It is also has features like averaging, cumulative of data this helps in analysis, Also data can be viewed in graphs in a better way. Review collected by and hosted on G2.com. What do you dislike about DATOMS? Need to improve the time to load the devices details. Review collected by and hosted on G2.com. What problems is DATOMS solving and how is that benefiting you? Datoms IOT platform helps in managing the IOT devices, Better Diagnosis, know the real time perfomance, ease of reporting and Targeted alerts Review collected by and hosted on G2.com. Show More Response from asish sahoo of DATOMS [Editedit](https://www.g2.com/survey_responses/datoms-review-10431095/official_response/edit) Thank you for sharing your positive experience with our reporting feature and data analysis tools. We understand the importance of efficient device details loading and will take your feedback into consideration for future improvements. Current UserValidated ReviewerSource: Organic SB Sourava B. Manager Mid-Market (51-1000 emp.) 10/30/2024 "Great , very good response from team always focus on addressing customer issues in yime" 5/5 What do you like best about DATOMS? I am associated with DATOM since long, and the website is very user frendly. About team they are excellent Review collected by and hosted on G2.com. What do you dislike about DATOMS? Mainly about the devices used for online data transfer are not fast enough but now they have upgraded those devices and issues well taken care by phoenix team Review collected by and hosted on G2.com. What problems is DATOMS solving and how is that benefiting you? They have addressed the issue of missing data due to slowness in internet Review collected by and hosted on G2.com. Show More Response from asish sahoo of DATOMS [Editedit](https://www.g2.com/survey_responses/datoms-review-10430532/official_response/edit) Thank you for your positive feedback! We are glad to hear that you find our website user-friendly and that our team has been excellent in addressing your issues. We appreciate your patience as we continue to upgrade our devices for faster online data transfer. Current UserValidated ReviewerIncentivizedSource: Seller invite ![JAGADISH CHANDRA S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JAGADISH CHANDRA S.") JS JAGADISH CHANDRA S. AGM (CONTROL & INSTRUMENTATION) Enterprise (\> 1000 emp.) 10/30/2024 "SALES, SERVICE & BEHAVIOUR OF ENGINEER" 5/5 What do you like best about DATOMS? REGARDING SERVICE WE NEVER WAIT AN HOUR TO RESOLVE ISSUES OF THE DATA TRANSMISSION. SALES PERSONS ARE VERY COOPEARTIVE TO PROVIDE US THE SALES INFORMATION AND PROVIDE MATERIALS WITHIN THE TIME BOUND. SERVICE OF DATOM ENGINEERS ARE VERY VERY IMPRESSIVE AND WE ARE VERY MUCH THANKFUL TO USE AS OUR DATA TRANSMISSION PROVIDER. Review collected by and hosted on G2.com. What do you dislike about DATOMS? I CAN NOT SAY THE WORD "DISLIKE" ABOUT DATOMS BUT MY COMPLAINT IS THAT REGARING THE VIEWING PURPOSE OF THE ALL STACKS, CAAQMS PARAMTERS IN A SINGLE PAGE WITH HELP OF A SINGLE CLICK. Review collected by and hosted on G2.com. What problems is DATOMS solving and how is that benefiting you? I HAVE NOTHING PROBLEM REGARDING SOLVING OF ANY ISSUES. Review collected by and hosted on G2.com. Show More Response from asish sahoo of DATOMS [Editedit](https://www.g2.com/survey_responses/datoms-review-10431188/official_response/edit) We are glad to hear that you are satisfied with our service, sales team, and engineers. We appreciate your feedback and look forward to continuing to provide you with excellent service. 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