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DatoCMS Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the flexibility of DatoCMS, enabling seamless collaboration between developers and non-technical editors. (4 mentions)
Users praise the outstanding customer support of DatoCMS, highlighting its helpfulness and quick response times. (3 mentions)
Users find DatoCMS to be easy to use, thanks to its intuitive interface and quick learning curve for all skill levels. (3 mentions)
Users find DatoCMS to be intuitive and flexible, ensuring a seamless and user-friendly content management experience. (2 mentions)
Users value the flexibility and speed of DatoCMS APIs, enhancing their experience in developer-driven projects. (1 mentions)
Users find the live preview issues in DatoCMS frustrating, wishing for better real-time functionality and a spell checker. (2 mentions)
Users find the lack of a preview function and spell checker frustrating, impacting their editing efficiency. (1 mentions)
Users find the limits on storage with DatoCMS to be somewhat frustrating and restrictive for their needs. (1 mentions)
Users find DatoCMS not user-friendly, with a challenging experience from initial setup to usage. (1 mentions)
Users express frustration over poor management due to lack of project notifications and subpar live preview functionality. (1 mentions)

5 Pros or Advantages of DatoCMS

5 Cons or Disadvantages of DatoCMS

DatoCMS Reviews (49)

Reviews

DatoCMS Reviews (49)

4.7
49 reviews
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leandro c.
LC
leandro c.
Product & Community
Small-Business (50 or fewer emp.)
"DatoCMS: Flexible, Fast API, and a Reliable Fit for Modern Developer-Driven Projects"
4.5/5
What do you like best about DatoCMS?

DatoCMS is very flexible and works great for developer-driven projects. Content modeling is powerful, the API is fast, and it fits really well with modern front-end frameworks. Once it’s set up, managing structured content is straightforward, and both developers and non-technical editors can work comfortably. Overall, it’s a solid and reliable CMS for production use. Review collected by and hosted on G2.com.

What do you dislike about DatoCMS?

At first, pricing was a concern as our needs grew. However, the team was very helpful and took the time to understand our use case, eventually recommending a plan that fit our needs perfectly. The support and guidance made a big difference and turned what could have been a blocker into a good experience. Review collected by and hosted on G2.com.

MN
Michael N.
Software-Entwickler, Administrator
Mid-Market (51-1000 emp.)
"Mature headless CMS, user and developer friendly"
4/5
What do you like best about DatoCMS?

It is very helpful that there is a free version available to try out DatoCMS. We use it in conjunction with Gatsby to create a static website from components and content from DatoCMS. The content is read from DatoCMS via GraphQL.

The feature that allows you to save changes as a draft before publishing is essential for us. This way, changes can be checked on our preview system before they are published and go live.

We use WebHooks to GitHub to start building the website. Displaying the build status in DatoCMS itself is very helpful for our authors.

It is also noteworthy that new features and improvements can be selectively activated as needed. This way, nothing can break initially.

The way multilingual websites can be implemented is user-friendly. Review collected by and hosted on G2.com.

What do you dislike about DatoCMS?

I miss gradations in the pricing model. Review collected by and hosted on G2.com.

BIDO E.
BE
BIDO E.
President
Mid-Market (51-1000 emp.)
"DO NOT RECOMMEND DATO CMS - POOR CUSTOMER SERVICE!"
0/5
What do you like best about DatoCMS?

Overall, I don’t think DatoCMS is a good piece of software, because its UI/UX is very confusing and hard to navigate. Review collected by and hosted on G2.com.

What do you dislike about DatoCMS?

The user experience was very difficult from start to finish. Review collected by and hosted on G2.com.

Sebastian H.
SH
Sebastian H.
Full Stack Developer
Small-Business (50 or fewer emp.)
"The Perfect Blend of Flexibility and Simplicity"
5/5
What do you like best about DatoCMS?

I love how intuitive and flexible DatoCMS is. The UI is clean and easy to use, but it still offers powerful features like GraphQL, webhooks, and smooth integrations with modern frameworks. It was super easy to implement into our workflow, and we now use it daily without any friction. On top of that, the customer service is outstanding—quick, helpful, and genuinely friendly. That kind of support makes a huge difference. Review collected by and hosted on G2.com.

What do you dislike about DatoCMS?

Honestly, there’s nothing I actively dislike. Everything has worked smoothly so far, and any questions I had were quickly resolved by their support team. Review collected by and hosted on G2.com.

William S.
WS
William S.
Director of Corporate Communications
Enterprise (> 1000 emp.)
"A solid CMS for companies scaling their websites"
5/5
What do you like best about DatoCMS?

Having been using DatoCMS in professional setting for five years, I'd recommend DatoCMS as a great choice because it’s flexible, fast, and easy to use. The interface is simple and intuitive, even for people who aren’t tech-savvy or coders. And the content modelling lets you create reusable components that make managing content and building new pages straight-forward. The built-in image handling is smooth and useful. For non-technical users, the role-based permissions make it easy to edit content. DatoCMS customer support has always been responsive and quick. Review collected by and hosted on G2.com.

What do you dislike about DatoCMS?

One disadvantage of DatoCMS is the absence of notifications for inactive projects that are still being billed, which can result in unanticipated charges. Furthermore, the live preview functionality could be enhanced to provide more seamless real-time updates and a smoother experience for content editors working on dynamic websites. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Simple Setup, Extensive Features, and Excellent Support"
5/5
What do you like best about DatoCMS?

Simple to set-up, extensive features and excellent support when required. Review collected by and hosted on G2.com.

What do you dislike about DatoCMS?

Nothing really comes to mind in relation to limitations. Review collected by and hosted on G2.com.

IP
Ilaria P.
Travel Designer
Small-Business (50 or fewer emp.)
"Easy to use"
5/5
What do you like best about DatoCMS?

With DatoCMS I could put together 3 programs I used previously, all in one Review collected by and hosted on G2.com.

What do you dislike about DatoCMS?

I do not know, I'm not a programmer so I'm not really able to answer this question Review collected by and hosted on G2.com.

Neil I.
NI
Neil I.
Vice-chair
Small-Business (50 or fewer emp.)
"Clean, very flexible and easy to use"
5/5
What do you like best about DatoCMS?

It is very powerful and flexible - with high levels of customisation. We were able to set up a complex website with thousands of pages that has proven robust and reliable.

Helpful support when needed - and I suspect it has far more functionality we haven't tapped. Review collected by and hosted on G2.com.

What do you dislike about DatoCMS?

It would be helpful if there was a simple preview function and spell checker in the text editor.

The limited formatting is a good thing - but would be useful to be able to see quickly what the page will look like without having to build the whole site again.

Even more irritating is the lack of spellchecker - it's really easy to let typos slip through. Review collected by and hosted on G2.com.

Shane C.
SC
Shane C.
Operations Director
Mid-Market (51-1000 emp.)
"User-Friendly with an Excellent Interface"
4/5
What do you like best about DatoCMS?

Easy to use and great interface, good lay outs and lots of features Review collected by and hosted on G2.com.

What do you dislike about DatoCMS?

Limits on storage was a little frustrating Review collected by and hosted on G2.com.

Anton G.
AG
Anton G.
CTO
Small-Business (50 or fewer emp.)
"The best CMS I have used"
5/5
What do you like best about DatoCMS?

The combination between use of models and blocks Review collected by and hosted on G2.com.

What do you dislike about DatoCMS?

The prices are pretty high for a startup company like ours Review collected by and hosted on G2.com.