---
title: DataOrb Reviews
meta_title: 'DataOrb Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how DataOrb works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# DataOrb Reviews
**Vendor:** Mitesh Patel  
**Category:** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)
## About DataOrb
DataOrb is an AI-first company that enables companies to operationalize customer empathy – across all touchpoints and channels. With DataOrb’s Customer Engagement Hub, companies can enhance their playbooks by turning insights into action. DataOrb empowers employees to drive measurable improvement through DataOrb’s AI Coach. Better insights, happier humans, stronger performance, and higher value.






- [View DataOrb pricing details and edition comparison](https://www.g2.com/products/dataorb/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-01+19%3A45%3A29+-0500&secure%5Bsession_id%5D=27411d24-f9bd-4cfa-ba71-9a65a967af60&secure%5Btoken%5D=28dc8bc14904a7332d7c8d0ac37264caa9dd026398120dbfbd33245c015d46e8&format=llm_user)

## DataOrb Features
**Feedback Management**
- Tagging
- Segmentation
- Custom Reports and Dashboards

**Feedback Analysis**
- Thematic Analysis
- Sentiment Analysis
- NPS/CSAT Scoring

**Feedback Sources**
- Online Reviews
- Surveys
- Social Media
- Customer Service Channels

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top DataOrb Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,212 reviews)
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,015 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,990 reviews)

