Data Migration Services - Relokia Reviews & Provider Details

Fully automated process. You only need to configure mappings between the source and target system. Review collected by and hosted on G2.com.

Nothing regarding the service. The migration could take a while, but this depends on the API of the source and target support systems. Review collected by and hosted on G2.com.

The sample migration that I ran over and over while refining the configuration was the most useful piece. I must have run it ten times. Review collected by and hosted on G2.com.

I really can't complain about anything. I was delighted. Review collected by and hosted on G2.com.

The Relokia team was extremely responsive and helpful, offering really useful suggestions and working with me to do exactly what I needed to make our migration from Zendesk to Freshdesk easy. Review collected by and hosted on G2.com.

No downsides! The price was right, it was easy to test, and the Relokia team was able to customize our migration to be exactly what I needed with a great deal of speed. Review collected by and hosted on G2.com.

This tool reduced the need for technical help from within our team and allowed me to complete the migration myself. The support team was super responsive and quickly found solutions when I encountered a problem. Review collected by and hosted on G2.com.

The only downside is the timezone, which being in Australia, meant some late evening/early morning conversations for me. However, the responsiveness of the support team was excellent so I woke up with more information which enabled me to continue working on the project. Review collected by and hosted on G2.com.

The demo test is really straightforward and gives a good introduction of what to expect when migrating.

The software/service is very user friendly and a delight to use

Very user friendly tool and an up-front support that is very helpful Review collected by and hosted on G2.com.

The documentation was either not all updated or I couldn't find what I was looking for. So if there is an area for improvement that would be it. Review collected by and hosted on G2.com.

Friendly staff that is easy to work with and very knowledgeable. Review collected by and hosted on G2.com.

Cost. Our company elected to do the concierge service, which is pricey, but at the end of the day, we wanted it done right. Review collected by and hosted on G2.com.

It moved our ticket history from Wix Answers to FreshDesk Very well. Review collected by and hosted on G2.com.

Many of our articles were not migrated automatically and I had to manually map missing articles to destination folders. Review collected by and hosted on G2.com.

The service was very easy to use and the result was very good! Review collected by and hosted on G2.com.

What I was supposed to pay for was a bit unclear, it should have been more straightforward. Review collected by and hosted on G2.com.

The UI and setup is brainless to use. Very well designed tool. Review collected by and hosted on G2.com.

I had some bumps with the demo scans not finding everything but the actual migration went smooth. Review collected by and hosted on G2.com.

Straightforward process. Staff were quick to clarify on questions Review collected by and hosted on G2.com.

Nothing. Everything went well the first time through Review collected by and hosted on G2.com.