# Dashworks Reviews
**Vendor:** HubSpot  
**Category:** [Q&amp;A Platforms ](https://www.g2.com/categories/q-a-platforms)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 71
## About Dashworks
Dashworks is the AI search and answer assistant for teams. Unify all your company apps and knowledge bases to get accurate AI-powered answers for all your team&#39;s questions.



## Dashworks Pros & Cons
**What users like:**

- Users find Dashworks **immediately useful** for accessing documents and enhancing productivity with speedy results. (15 reviews)
- Users find Dashworks to be **very simple to set up and use** , enabling quick access to powerful features. (12 reviews)
- Users appreciate the **easy integrations** of Dashworks, finding it simple to operationalize AI across various platforms. (12 reviews)
- Users appreciate the **seamless pre-built integrations** of Dashworks, enhancing operational efficiency and user experience. (12 reviews)
- Users find the **ease of use** of Dashworks remarkable, enabling quick setup and effective operationalization of AI. (11 reviews)
- Time-Saving (9 reviews)
- Features (8 reviews)
- Document Management (7 reviews)
- Intuitive (7 reviews)
- Fast Search (5 reviews)

**What users dislike:**

- Users experience **limited search functionality** with Dashworks, often returning irrelevant results or only searching specific accounts. (6 reviews)
- Users find the **inefficient search functionality** frustrating as it often yields irrelevant results and lacks prompt improvements. (5 reviews)
- Users experience **slow performance** with queries taking significant time, impacting efficiency when using Dashworks for data retrieval. (4 reviews)
- Users find **AI limitations** in Dashworks frustrating, experiencing slow response times and unhelpful outputs for basic tasks. (3 reviews)
- Users face issues with **missing data** in large spreadsheets, leading to frustration and slower response times. (3 reviews)
- Editing Issues (2 reviews)
- Expensive (2 reviews)
- Improvement Needed (2 reviews)
- Users find that Dashworks may provide **irrelevant content** , leading to confusion due to inaccurate information or excessive details. (2 reviews)
- Learning Difficulties (2 reviews)

## Dashworks Reviews
  ### 1. Transformative Tool for Streamlined Support and Exceptional Client Satisfaction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kris B. | Manager, Advanced Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2025

**What do you like best about Dashworks?**

Dashworks has been a game-changer for our support operations at Luxury Presence. As a company that serves a demanding clientele in the luxury real estate industry, maintaining efficiency and delivering exceptional customer satisfaction are non-negotiable. Dashworks has enabled us to streamline our processes, achieve a remarkable 96% CSAT, and empower our team with the tools they need to succeed.

**What do you dislike about Dashworks?**

while the search functionality is powerful, there are occasional instances where results aren’t as precise as we’d like, requiring some manual digging.

These are relatively minor challenges, and the Dashworks team has been responsive to feedback, so we’re hopeful for continued improvements. Overall, the pros far outweigh the cons!

**What problems is Dashworks solving and how is that benefiting you?**

The platform’s ability to centralize knowledge and make it easily accessible to the team has been invaluable. With Dashworks, we’ve significantly reduced the time spent searching for information, which has improved case resolution times and allowed our team to focus on what matters most—delivering top-tier support.

  ### 2. Wish we had discovered this sooner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tejeshwar C. | Deputy General Manager - Tech + Innovation, Non-Profit Organization Management, Enterprise (> 1000 emp.)

**Reviewed Date:** January 03, 2025

**What do you like best about Dashworks?**

Dashworks integrates seamlessly with platforms like Salesforce, Outlook, SharePoint, Google Drive, and Microsoft Teams, making it a centralized hub for accessing information across all our tools. Its ability to pinpoint exactly what we’re looking for—and even build upon that information is remarkable, ensuring the AI aligns perfectly with our organization’s unique context and requirements.

**What do you dislike about Dashworks?**

The one-time email activation process could be streamlined to enable faster email responses. Additionally, it would be helpful to have an option to rename topics in the left panel for better organization. Expanding integrations with tools in the Microsoft ecosystem, such as OneNote and Engage, would also enhance the platform's functionality.

**What problems is Dashworks solving and how is that benefiting you?**

Dashworks has significantly reduced the time spent searching for information across multiple platforms. For example, instead of manually navigating through Salesforce or SharePoint, team members can now retrieve the required data in seconds using Dashworks. This has improved response times for client queries and internal decision-making. It also helps answer repetitive questions, freeing up time for more strategic tasks. Overall, it has enhanced team productivity and collaboration by centralizing knowledge and making it easily accessible.

  ### 3. fantastic tool that still needs some improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aaron P. | it , administrator, security , programmer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2025

**What do you like best about Dashworks?**

By far the best tool ive used for pulling information and trouble shooting company specific issues within our google workspace and drive documents. I especially enjoy that i can direct dashworks in specific directions for information. and the verified documents ability is something fantastic to maintain a single source of truth.

**What do you dislike about Dashworks?**

The biggest downsides for me are the speed of the queries and its often overlooking data within large spreadsheets. The lack of mobile app (tho i understand it is coming) has been an inconvienince as well.

**What problems is Dashworks solving and how is that benefiting you?**

Dashworks primarily solves my problem of serching for information within my google drive, gmail, and calander ?(the calander has seemed buggy at times) Also from a troubleshooting perspective if i have manuals uploaded to my drive dashworks does a great job finding solutions to problems i may have with any of our digitial or mechanical systems within the company.

  ### 4. Dashworks has been a game-changer for our team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2025

**What do you like best about Dashworks?**

Dashworks has completely streamlined how we access information across our company. Some of my favorite features include:

AI-Powered Search & Answers – It understands natural language queries and provides precise answers with references.
Unified Integrations – It connects seamlessly with Google Workspace, Slack, Confluence, JIRA, Salesforce, and more, making it easy to collate information and get answers to questions from across multiple platforms.
Security & Permissions – It respects existing access controls/permissions, ensuring that sensitive information is only visible to the right people.
New Hire assistant - several new hires have told us how helpful it is to get answers and information quickly.
Personal Assistant - Ever run into a situation where you're trying to recall something you saw recently in Slack, Salesforce, Confluence, or a Google Doc?  Just ask Dashworks and save the time trying to hunt it down.
Supports GenAI searches across internal tools, across the Web, or directly with multiple LLMs supported.

**What do you dislike about Dashworks?**

Keep the connectors coming - has integrations for most of our core platforms, but still some secondary tools we'd like connectors for.
Since it doesn't index content from the tools (which we like for security reasons), queries can take a little longer than other tools that do index.
Ability for Bots to be assigned to individuals or available to all users or groups of users.  Would help with management/sprawl as bots are available to all when created.

**What problems is Dashworks solving and how is that benefiting you?**

Find answers instantly – No more digging through Slack threads or outdated documentation.
Reduce repetitive questions – Team members can self-serve answers instead of asking the same questions repeatedly.
Improve onboarding – New employees can quickly access historical context and documentation without needing to ask around.
Minimize context switching – Having all our knowledge accessible in one place has significantly improved productivity.

  ### 5. Excellent AI Tool for Managing Information in the Cloud

**Rating:** 4.5/5.0 stars

**Reviewed by:** Malcolm F. | Program Development Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Dashworks?**

Its intuitive enough to ask direct questions to regarding where data or information is located, as well as being able to summarize succinctly using AI. I rarely have an issue where I remember that a document or point of data exists but not where I can find it. This used to happen to me all the time. Now, I can just ask Dashworks.

**What do you dislike about Dashworks?**

I don't face a lot of downsides from using Dashworks. There are no distinct challenges unique from using other LLMs or AI tools. I can troubleshoot easaily using common workarounds and prompt engineering. I would just like some assurances that it doesn't use the data that it has access to in order to train AI models, which is important to me and my organization.

**What problems is Dashworks solving and how is that benefiting you?**

Dashworks primarily helps with information management. I am a grant writer, and I have created a lot of different documents and spreadsheets over the years that all house relevant information. I use Dashworks to access specific information without having to reference it directly, which would take more time. Dashworks also helps me to summarize data related to specific prompts, and can cut down on grant writing time significantly by responding to specificprompts directly using previous materials, as well as identifying relevant data from various emails and spreadsheets.

  ### 6. Game changer for surfacing internal knowledge spread across time over many sources

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 06, 2025

**What do you like best about Dashworks?**

Immediately useful within minutes. With a free trial, I was able to configure all of our internal data sources and see how well it worked within a few minutes. The power of ChatGPT combined with all of our internal knowledge creates amazingly helpful results. Whether training new employees, answering a question on Slack (with the helpful Slack bot integration), or writing a new article with proprietary information, I'm constantly amazed at how well it works. The per-user pricing is fair and approachable, so it's easy to try, validate, and roll out incrementally. In additionl, the team and CEO were very responsive to questions and concerns, and were willing to work with us to find a pricing model that worked well for our needs. Many other solutions we looked at required the usual "contact us", Enterprise demo, were impossible to try, or had extremely prohibitive pricing. The RAG-based approach is also helpful to ensure privacy and security as they don't retain your data.

**What do you dislike about Dashworks?**

Responses can take 10s of seconds. This is understandable as they do not store any data and query results in real time, but that also allows them to keep costs down, and there's less of a security concern without them storing data.

**What problems is Dashworks solving and how is that benefiting you?**

Finding information across mutliple sources and answering questions comprehensively with citations.

  ### 7. Dahshworks is a lifesaver!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul C. | Vice President, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2025

**What do you like best about Dashworks?**

I like being able to check the system, which provides a nice AI summary of documents across our apps like Sharepoint.  Even better, it is able to read through our documents and provides citations.  Plus it does the same for the web and 7 AI models.  It's awesome to be able to do all this from one place.  It's a huge time saver.  The team at Dashworks is also super easy to work with.

**What do you dislike about Dashworks?**

I don't really have any dislikes.  The only thing I wish we could do, is do one search accross our apps, the web, and AI, but at the end of the day, it's not hard to switch between them.

**What problems is Dashworks solving and how is that benefiting you?**

It allows us to quickly search through all of our documents, finding things that we may not have been able to using the search function in Sharepoint.

  ### 8. Dashworks has met expectations and more

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2025

**What do you like best about Dashworks?**

It works as advertise. It links right into the apps we use and we are able to plug and play. It has been great for providing answers and summarizes details well. I use it daily as it is now part of my daily workflow. Support is always timely and we had no issues with implementation and rollout.

**What do you dislike about Dashworks?**

Not much to dislike. We have apps that are not connected that we use, but they are in the pipeline and we hope to have them soon.

**What problems is Dashworks solving and how is that benefiting you?**

It has solved finding answers. It's a struggle to find items buried in the online help or floating documents. Having the ability to link into our help site, teams, one drive, etc. we can now scan all resources for answers and get them all pulled into one spot.

  ### 9. Better than a personal assistant

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Enterprise (> 1000 emp.)

**Reviewed Date:** November 28, 2024

**What do you like best about Dashworks?**

Dashworks can get data shared within the company, and hence its data set is much better than any other independant LLMs out there, actually working better than them since it has even more context regarding the users needs. Whether it be a google doc, or some chat, Dashworks gets it for you. 
I have even used it to when I have to write emails to stakeholders, without giving complete context about the project or subject in mind. 
It seamless integration in slack means that many times I don't even need to open up in browser, reducing the time to get some data.
I can also change the underlying LLM model, allowing me to play even further and decide what model gives the most optimal response on a case by case basis.

**What do you dislike about Dashworks?**

Sometimes when asked to generate a paragraph, email it simply returns the format or guide on writing, rather than writing itself which becomes frustrating after 2 retries. 
There's also the fact that Dashworks takes much longer than other GPT models to generate response. It makes sense when it has to search across company data, but for a generic query also it takes the same amount of time.

**What problems is Dashworks solving and how is that benefiting you?**

Getting company specific data, documents, conversations, summarzing a long discussion on top of generic LLM questions, etc. The in built slack bot reduces the time to run a query as well.

  ### 10. Love the ability to narrow or expand the scope of the knowledge base

**Rating:** 5.0/5.0 stars

**Reviewed by:** Johnny Y. | Director, Process Improvement & Automation, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about Dashworks?**

I love that Dashworks has access to my internal applications, such as Microsoft Teams, Sharepoint, Outlook and One Drive. The integration with bitbucket is also very useful.

**What do you dislike about Dashworks?**

Two main things:

1. There seems to be a very small "buffer" size for the knowledge base. Oftentimes, I'm not able to get the results I want, if the source file is too big. Example, I ask for a summary of items fitting within a specific criteria, and Dashworks only returns partial results, due to the size of the source file. I would like to see this expanded.
2. I see that there are integrations for Wrike, Asana, and JIRA, but we are using Clickup. I have already requested that Clickup be added to the supported integrations.

**What problems is Dashworks solving and how is that benefiting you?**

virtual assistant with access to our proprietary information (intranet, and our apps)

**Official Response from Prasad Kawthekar:**

> Thank you for sharing your positive experience with Dashworks, and for providing valuable feedback on the knowledge base buffer and the integration with ClickUp! We will work on addressing these concerns in the upcoming releases.

  ### 11. We are building our Endeavor Knowledge at Scale thanks to Dashworks!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Enrico R. | Director of Data Analytics and Platform, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about Dashworks?**

In my opinion, Dashworks is the best omni-search AI tool in the market that enables us to answer all kinds of questions using natural language and build workflows and bots. It's an excellent solution for us at Endeavor because we have a lot of fragmented information across various tools. Dashworks is helping us to build a collective memory at Endeavor. One of our challenges is that most of our knowledge is tribal knowledge and not institutionalized, residing only in people's heads. With Dashworks, we are narrowing down this gap.

**What do you dislike about Dashworks?**

I would love to understand more about the limitations on the context window that the models have and know if there are limitations versus using directly gpt, for example.

**What problems is Dashworks solving and how is that benefiting you?**

There are many use cases we are experimenting with Dashworks, to name a few:
- Endeavor Wiki: This feature answers any question about Endeavor, such as policies, events, and practically any other question that can be answered using platforms like Salesforce, Notion, and Google Drive.
- Bots: can be created to answer user questions using specific content and use cases. For example, we have a few bots in Slack, to support our users.
- Predictive analytics: Using feedback from ISP deliberation notes, we can identify the challenges a candidate may face and the questions that panelists might ask them.
- Data enrichment: This platform can be used to search the web for a mentor's biography and then cross-reference it with internal records to generate an updated final version in minutes.
- Code Review
- Summary of Notes
- Analysis and comparison of contracts and proposals
- Summary of Decks and extraction of relevant data
- Profile Writing Assistance
- Context about people and their possible interest in Endeavor
- Access to different AI models, in a secure environment, such as GPT-4 Turbo, GPT-4o, and Meta Llama 70B

**Official Response from Prasad Kawthekar:**

> Thank you for sharing your experience! We've really enjoyed working with you and your team, and appreciate all the feedback. Looking forward to continue improving the product experience to better meet Endeavor's needs. Thank you for choosing Dashworks!

  ### 12. company specific Ai Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nathan M. | Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2025

**What do you like best about Dashworks?**

Very easy to set up and quality answers prior to any training/improving the ai model, its slack integration is amazing

**What do you dislike about Dashworks?**

sometime so of the improvements dont get references and used by the Ai straight away and keeps on answering the question the same way

**What problems is Dashworks solving and how is that benefiting you?**

we have mass of data and resources which our sales team and support team regular ask repeat questions about, this easily answers their questions

  ### 13. Solves a Legitimate Challenge and Is Affordable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chuck M. | Chief Marketing Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2025

**What do you like best about Dashworks?**

Ability to pull from all of your internal data sources to create quick summaries, blog posts, indexes, etc. Works shockingly well.

**What do you dislike about Dashworks?**

Each login has to have authenticated access to the internal resources, which makes it more challenging to give contractors access.  Might be solvable with the Slack integration, which we've not set up yet.

**What problems is Dashworks solving and how is that benefiting you?**

Giving us easy ways to find data in our internal repositories, including years of podcast transcripts, help desk/articles and internal presentations and documents

  ### 14. Life Changing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lorelei M. | Enterprise Support Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2025

**What do you like best about Dashworks?**

Having access to answers at any time, without needing to wait for a colleague or sift through articles, has truly transformed my workflow. Dashworks has made everything so much easier and more efficient.

**What do you dislike about Dashworks?**

Not a thing. I love Dashworks. After two years of working at my company, it truly changed everything.

**What problems is Dashworks solving and how is that benefiting you?**

Answering diverse questions I may have.

  ### 15. Great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sai S. | Analytics Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2024

**What do you like best about Dashworks?**

It is very similar to ChatGPT but here I can share some code snippets which are securely protect my data and also looking into various apps like JIRA, Confluence, Gdrive and Gmail is extremely helpful.

**What do you dislike about Dashworks?**

Currently I do not see any downsides, because there have been a lot of feature additions since I have first started using it. I wanted to ask about differentiating the topics, but in the latest release that has been addressed as well.

**What problems is Dashworks solving and how is that benefiting you?**

I am using it majorly for debugging the code and finding proper SOP docs in different work Apps.

**Official Response from Prasad Kawthekar:**

> Hi Sai, thanks for the feedback, and great to hear about your use cases. Let us know if you've any feedback on the new Topics feature via the Support button in the app!

  ### 16. Dashworks freed up my time answering sales questions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2025

**What do you like best about Dashworks?**

The platform is very simple to set up and use. The pre-built integrations has helped our team effectively operationalize AI. I'm excited to continue learn the tool and unlock new use cases! Prasad has been incredibly helpful in addressing our team's needs.

**What do you dislike about Dashworks?**

There are so many possibilities for how Dashworks can be applied. As our team is learning to unlock efficiencies with AI, it'd be very helpful to have more guides and pre-buiilt prompts to help us better tune AI responses.

**What problems is Dashworks solving and how is that benefiting you?**

It is helping our team with sales enablement, but we're looking to explore additional use cases as we get more familiar with the platform.

  ### 17. Smooth onboarding, immediate impact with the team, this is the internal AI search tool to deploy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff K. | Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Dashworks?**

Dashworks has been one of the most imapctful software tools that I have used. Almost the whole team use it frequently each day.

Our company integrated Dashworks with our website, MS Teams, SharePoint, OneDrive, Hubspot, Asana, Stack Overflow for Teams, Notion, Github and Slack. Dashworks searches these apps in real time while respecting security permissions.  

Our company is ISO 27001 certified and our clients are all Fortune 500 companies so security is critical with any software or app.

Personally, the number of queries (on knowledge) that come through to me each day have dropped from around 20 per day to an average of 5 per day. 

Dashworks has also made onboarding way faster because new hires mostly ask their questions in Dashworks. Implementation of the tool is straight forward. I did the impelmentation with some basic assistance from Dashworks customer support.

There's also the search option of 'only searching the web' or 'AI only' search - with GPT-4o, GPT-4 Turbo or Meta Llama. 

Our Stack Overflow questions and answers have also been imported into Dashworks and added to Dashwork's 'verfied answers', where we now add our own questions and answers. We still maintain Stack Overflow.

The support from Dashworks has been fantastic. They have a small fast moving team.

I've never been able to recommend any software more confidently.

**What do you dislike about Dashworks?**

I don't have anything that I dislike about Dashworks. I can give Dashworks my highest most confident rating.

**What problems is Dashworks solving and how is that benefiting you?**

Assisting with knowledge management.
Finding slide decks, documents and spreadsheets in MS SharePoint.
Locating subtasks in Asana.
Finding information in Hubspot, Notion, Github, MS Teams, Slack and Google Workspace.
Answering internal questions on defintions, processes and policies.
Answering 'how to' questions.
Answering 'where' qiestions.
Summarizing client relationship questions.
Assistance with compiling emails.
Access to GPT-4o for general AI tool assistance.

**Official Response from Prasad Kawthekar:**

> It's great to hear that Dashworks has had such a positive impact for your team. We appreciate your feedback and partnership!

  ### 18. Its been very usefull especially to find and retreve any old PRD or SOP files

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2025

**What do you like best about Dashworks?**

Integration with Slack is the best and opttions to select AI or web or Office groups.

**What do you dislike about Dashworks?**

Sometimes shares random information even when it could not find anything related to our search

**What problems is Dashworks solving and how is that benefiting you?**

Our org is 10 year old and has multiple functions working from various regions and wfh. To identify the POC and get some documentation or finding some PRD files for a product release long back is very difficult. Using dashworks we could find many of such files when needed.

  ### 19. A must-have tool to find important documents and get help with any internal queries.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dipanjan C. | Program Manager Technical, Enterprise (> 1000 emp.)

**Reviewed Date:** January 16, 2025

**What do you like best about Dashworks?**

The ability to search through all public office documents to find relevant answers to my questions.

**What do you dislike about Dashworks?**

It cannot go through code repositories to provide insights on the repository.

**What problems is Dashworks solving and how is that benefiting you?**

Summarizing and drafting emails
Finding relevant answers to my queries related to office policies and documentation

  ### 20. An LLM with business context

**Rating:** 4.0/5.0 stars

**Reviewed by:** Barry L. | Senior Product Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Dashworks?**

Dashworks is the first LLM I've used that integrates easily with internal business systems and is able to process business documents in its answers. This makes it easier to kickstart work such as responding to RFPs, writing drafts for feature guides, etc.

**What do you dislike about Dashworks?**

It's still an LLM and will require content to train, as well as requiring a decent amount of proof-reading and editing for actual content.

**What problems is Dashworks solving and how is that benefiting you?**

This is making enterprise search easier and is helping draft responses to basic queries that require knowledge of business context.

  ### 21. Dashworks has been a productive tool for our employees to research & respond with internal content.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel R. | COO, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about Dashworks?**

Dashworks has helped us to prompt personal questions or to listen to Slack posts and provide researched answers to our team.

We have a great amount of historical and often un-documented content, often as old Slack conversations.  We also have an expansive library of articles in our Stack Overflow.  Dashworks has helped us to research and auto-repsond to new Slack prompts.  In addition, our employees will chat privately with Dashworks to ask questions, feeling more comfortable in asking the AI tool over a co-worker, allowing everyone to be more productive.

It's fast to respond and often has great feedback.

**What do you dislike about Dashworks?**

There are limitations to the data that it can use as a resource.  Specifically, the OneDrive and Outlook API's are limited in how it can research and utilize the content from our files.

It also doesn't get every answer correct, but it's accuracy is on-par with other AI tooks like Slack AI.

**What problems is Dashworks solving and how is that benefiting you?**

We are utilizing it as a q&a tool.  Also as a research assistant.

**Official Response from Prasad Kawthekar:**

> Thank you for sharing your positive experience with Dashworks! We're thrilled to hear that it has been a productive tool for your team, helping with research, responses, and accessing historical content. We appreciate your feedback on the limitations you've encountered with the OneDrive and Outlook APIs and the accuracy of responses. We are constantly working to improve our platform and will take your comments into consideration for future updates. If you have any specific suggestions or further feedback, please feel free to reach out to our support team.

  ### 22. The best way to get up to speed and stay up to speed with my organization's products and processes!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about Dashworks?**

Dashworks is incredibly helpful and provides me value in multiple ways:
1. I use the AI features to adjust wording for written documentation I create
2. As a newer employee, I use Dashworks to search my linked accounts for information I would need to ask someone else about since we have a lot of information in different places and systems. This is immensely powerful for onboarding or keeping employees up to date on SAAS product functionalities!
3. searching the web is very easy as well. I have the chrome extension installed for Dashworks, so each time I open a tab, Dashworks is top of mind.

**What do you dislike about Dashworks?**

The only downside is that sometimes the information I received based on my shared apps is incorrect. In these cases, the citations Dashworks provides do not match with the information I receive, so it's not too difficult to tell if something is accurate or not.

**What problems is Dashworks solving and how is that benefiting you?**

1. Learning more about my company's products and processes
2. Saving my colleagues' time because they don't need to answer as many questions from me
3. Helping me reword and improve documentation drafts

**Official Response from Prasad Kawthekar:**

> Thank you for sharing your detailed feedback on Dashworks! We're so glad to hear that you find our platform incredibly helpful in various aspects of your work. We appreciate your insights on areas where we can improve, such as ensuring the accuracy of information provided.
Our team is constantly working to enhance the accuracy and relevance of the data presented by Dashworks. We'd love to gather more information about the discrepancies you've encountered to address them promptly. Please feel free to reach out to our support team, and we'll be happy to assist you further.

  ### 23. Dashworks! A super useful assistant

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rutamvar M. | Business Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** February 03, 2025

**What do you like best about Dashworks?**

File searching capability throughout gmail.

**What do you dislike about Dashworks?**

It can only search in my gmail, drive etc.

**What problems is Dashworks solving and how is that benefiting you?**

It helps me write professional emails, find relevant emails and files.

  ### 24. Love simple design and easy integration will my apps

**Rating:** 4.5/5.0 stars

**Reviewed by:** Swet S. | Software Developer Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about Dashworks?**

Overall love how easily it gets integreted to all my apps and searches accross it, love the simple UI as well

**What do you dislike about Dashworks?**

Just like chatgpt is should have feature to short topics and create new top, currently all the searches are piled up in single tab and gets hard to find previous searches. Also should have a copy code option or a copy option in general.

**What problems is Dashworks solving and how is that benefiting you?**

Help searching query relevent to my org

**Official Response from Prasad Kawthekar:**

> Thank you for sharing your positive experience with Dashworks! We appreciate your input around making it easier to find previous searches and adding an option to copy code, we will aim to add these in the product soon.

  ### 25. Finally AI assistant for knowledge base that works

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrei R. | CTO, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2025

**What do you like best about Dashworks?**

It provides amazing search results, team adopted it since day 1

**What do you dislike about Dashworks?**

Honestly, nothing comes to mind. They have key integrations from the start.

**What problems is Dashworks solving and how is that benefiting you?**

It's now easy to find information about project status, how things work and don't check every single page in Confluence.

  ### 26. Dashworks is one of the most essential tools for a medium size enterprise/comapany

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about Dashworks?**

Dashwork has helped me through my beginner phase of my career at my organisation. There are a lot of featuers that come along with it, the ability to switch to "AI only" mode, gives a sense of ease. It is vey deeply integrated with all the corporate softwares. I use it daily.

**What do you dislike about Dashworks?**

Dashworks sometimes gives irrelvant results. It should have feature where can exclude certain documents from the search data.

**What problems is Dashworks solving and how is that benefiting you?**

It helps me acccess the corporate knowledge more easily. The AI integration is great.

  ### 27. Tool for Efficient Enterprise Search and Productivity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gurinder R. | VP of Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about Dashworks?**

Dashworks stands out by seamlessly integrating with our existing systems and providing a powerful enterprise search experience across Sharepoint, MS Teams & Outlook. The ability to pull in information from various sources and have it available at our fingertips has saved us an incredible amount of time. The added power of GenAI for content summarization is a bonus, allowing us to quickly get the gist of documents without diving into lengthy reads.

**What do you dislike about Dashworks?**

There's not much, they continuously make improvements to the software in both numbers of integrations with third-party products & services and usability features.

**What problems is Dashworks solving and how is that benefiting you?**

Speed up search for information.

**Official Response from Prasad Kawthekar:**

> Thank you for sharing your positive experience with Dashworks! We're glad to hear that it is saving you time by providing efficient search across Sharepoint, MS Teams & Outlook.

  ### 28. Awesome and affordable AI tool for businesses

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about Dashworks?**

The instant integration with our Google Workspace environment and other tools like Dropbox and Notion.

**What do you dislike about Dashworks?**

Doesn't always capture all of the relevant material, some room to improve.

**What problems is Dashworks solving and how is that benefiting you?**

We have a pretty messy Dropbox and Google Drive environment, where there are many outdated and duplicate files, and scattered organization methods. This tool allows us to find relevant documents very quickly without digging through tons of files. It also is really helpful in searching across emails and surfacing details to help me respond to newer emails, especially when there are high volumes of communication across multiple email threads.

**Official Response from Prasad Kawthekar:**

> It's great to hear that Dashworks is helping you efficiently navigate through your Dropbox, Google Drive, and Notion! And we appreciate the feedback on improving the relevance of responses and are working on improving this in the upcoming releases.

  ### 29. Same as a Google search, but for all our company stuff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.)

**Reviewed Date:** December 10, 2024

**What do you like best about Dashworks?**

Connects info from a lot of platforms on the same place. Interaction uses natural language. You can refine searches.

**What do you dislike about Dashworks?**

Would like to have more integrations from more platforms.

**What problems is Dashworks solving and how is that benefiting you?**

Quick help finding info.

  ### 30. I’ve had a fantastic experience using Dashworks!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2025

**What do you like best about Dashworks?**

Dashworks is always ready to help with any questions or issues.

**What do you dislike about Dashworks?**

For new users, it may take some time to fully understand all the features and how to utilize them effectively, especially if you’re transitioning from a simpler tool.

**What problems is Dashworks solving and how is that benefiting you?**

Dashworks help me find the correct answer to my questions

  ### 31. Wonderful tool for both new and tenured employees

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2024

**What do you like best about Dashworks?**

Our teams have been raving about Dashworks since we implemented it at our company. We have so much content and this tool makes it easy for employees to get quick and concise answers to many different types of questions across our departments.  Dash AI is easy to use, extremely accurate, and provides immediate time saving impact.

**What do you dislike about Dashworks?**

Dashworks is constantly improving and I noticed that the more we use it more accurate the answers are becoming! I would love to be able to see the questions that people are asking so we can make sure we have the correct content in our databases. Perhaps having a privacy and non privacy mode would be helpful in the future so that admins can see non private questions asked by employees.

**What problems is Dashworks solving and how is that benefiting you?**

New employees love it because they have a LOT of questions - tendured employees also love it because we are constantly pushing our new product updates.

**Official Response from Prasad Kawthekar:**

> Thanks, Lauren, for sharing your experience using Dashworks! Working with you and the team has been tremendous, and we appreciate all the feedback.

  ### 32. Personal Know It All!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2025

**What do you like best about Dashworks?**

How easy it is to ask a questions and how fast you receive a resonse.

**What do you dislike about Dashworks?**

Will provide to much information sometimes that is less relavant

**What problems is Dashworks solving and how is that benefiting you?**

It provides easy access to policys, procedures. It cuts down ont he time I speand searching for answers.

  ### 33. very good experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pralay D. | QHSE  Senior Executive (Food Safety and Quality), Enterprise (> 1000 emp.)

**Reviewed Date:** September 06, 2024

**What do you like best about Dashworks?**

very eaisy to use and the information is very relatable to me.

**What do you dislike about Dashworks?**

no words, its very eaisy to use. best of luck

**What problems is Dashworks solving and how is that benefiting you?**

For making reports and data analysis.

**Official Response from Prasad Kawthekar:**

> We appreciate your kind words, and it's great to know that Dashworks is making report generation and data analysis easier for you!

  ### 34. Great work tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sebastian G. | Senior Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about Dashworks?**

Simplicity in user experience & quality of information

**What do you dislike about Dashworks?**

In a specific cases dont scrap the info in a good way

**What problems is Dashworks solving and how is that benefiting you?**

Finding complex information very fast way and making my day to day work easier

**Official Response from Prasad Kawthekar:**

> Thank you for sharing your positive experience with Dashworks! It's great to hear that you're finding it useful in finding complex information efficiently. We appreciate your feedback regarding specific cases where information scraping may not be optimal and will look into improving this aspect. Our goal is to continuously enhance Dashworks to meet your needs and ensure a seamless user experience. If you encounter any further issues or have suggestions for improvement, please feel free to reach out to our support team. Thank you for choosing Dashworks!

  ### 35. Easy to use and access to all the models for one price.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sam M. | Head of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2024

**What do you like best about Dashworks?**

This is a tool I started using daily, and I find it helpful to have access to search all my data and access to a lot of models in a single place.

**What do you dislike about Dashworks?**

The UI slightly differs from other chatbots, which can blur conversations together.

**What problems is Dashworks solving and how is that benefiting you?**

Been able to have access to LLM in safe place while giving it most context as possible with our own data.

**Official Response from Prasad Kawthekar:**

> Thank you for your feedback! We appreciate the context around improving the UI for past chats, we'll definitely take this into consideration in future improvements. If you have any other requests, please let us know.

  ### 36. Dashworks has been extremely useful in searching across different applications!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rebecca S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2024

**What do you like best about Dashworks?**

I like how Dashworks searches across all of the applications that my company uses, summarizes the results, and cites the sources so that I can jump directly to the resource.

**What do you dislike about Dashworks?**

I don't have any specific complaints or dislikes, but it would be cool if there were a way to clean up your search history and save helpful search results. I'm also not sure if this is an option yet, but linking to email could be helpful too.

**What problems is Dashworks solving and how is that benefiting you?**

Dashworks helps me find resources across the many different apps that my company uses so that I don't have to open a bunch of different applications and search through them individually.

**Official Response from Prasad Kawthekar:**

> We're glad to hear that Dashworks has been useful for you in searching across different apps! We'll definitely consider your suggestions for cleaning up search history and saving helpful results for future updates. As for linking to email, you can indeed connect your inbox from https://web.dashworks.ai/integrations.

  ### 37. It really works wonders

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2024

**What do you like best about Dashworks?**

The best part about dashworks is that I don't have to scour though my documents to find specific details about some project that was closed some time back. I also really like the ability to switch LLMs seamlessly.

**What do you dislike about Dashworks?**

Downsides are me getting dependent on it. Instead of searching and finding the solution on my own, I completely rely on dashworks now.

**What problems is Dashworks solving and how is that benefiting you?**

Dashworks makes it easy for me to search through myriads of documents and messages seamlessly.

**Official Response from Prasad Kawthekar:**

> We're glad to hear that Dashworks has been making it easier for you to find specific details about past projects!

  ### 38. Great tool for easy access to information

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about Dashworks?**

Does a great job providing information and resources for me quickly and effectively.

**What do you dislike about Dashworks?**

Sometimes it doesn't train well when it gets an answer wrong and has been corrected.

**What problems is Dashworks solving and how is that benefiting you?**

Product and company information for prospects and customers.

**Official Response from Prasad Kawthekar:**

> Thank you for sharing your experience, and for the feedback! We will work on improving the training functionality to ensure more accurate answers.

  ### 39. Dashwork makes my work easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nikhil A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2024

**What do you like best about Dashworks?**

It integrates well with my organization. Since I am newly joined at Swiggy, I have to understand the various features that are built and why they are built. With the help of Dashwork, I can easily access any document related to my search.

**What do you dislike about Dashworks?**

I don't currently have any complaints about Dashwork.

**What problems is Dashworks solving and how is that benefiting you?**

It is helpful to find any related document that was being searched for.

**Official Response from Prasad Kawthekar:**

> Hi Nikhil, great to hear that Dashworks has been useful during your onboarding journey. Congrats on the new role, and thanks for the feedback!

  ### 40. A cool tool, but not a miracle fix

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Dashworks?**

I think Dashworks is very cool and is able to help with a lot of idea building that wasn't possible before. I can search through our apps and find information from deep in our sources. It has helped find obscure docs and conversations that would've been hard to find otherwise.

I think it's strong suit is email creation and writing. It helps knock out time in initial research for projects and can summarize large blocks of text.

**What do you dislike about Dashworks?**

Not the most accurate in terms of search tool which was what our initial use case was. I wish it could deduce things a bit more. Sometimes I don't know why it is suggesting some of the things it is suggesting. There can be some work to be done on how we can teach the AI how to provide accurate answers.

**What problems is Dashworks solving and how is that benefiting you?**

We were trying to have an intranet system, but instead went with something that had enterprise search. It also fulfilled a separate need for a Chat GPT like tool to help us with drafting content.

**Official Response from Chelsea Cheung:**

> Hey there— thanks for sharing your thoughts on Dashworks! It's awesome to hear it's helping you with idea building and knocking out those initial project research steps. 
We totally hear your point about the search tool and we’re on it. Our customer service crew is also more than happy to chat and help you fine-tune those AI suggestions. Drop us a line at support@dashworks.ai to book a session with us anytime. 

  ### 41. Definitely Recommend Using

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tre F. | Senior Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about Dashworks?**

I signed up for the free trial and fell in love with the features. It is seamless and super easy to use. My team also loved it too.  It worked out smooth that a lot of the apps we use on a daily basis are integration-friendly with Dashworks.

**What do you dislike about Dashworks?**

I currently have no complaints. It does beyond what I was expecting.

**What problems is Dashworks solving and how is that benefiting you?**

I used to struggle finding old documents and files. This became problematic as my team began to expand with new hires and onboarding. With the knowledge base system integration I can literally type to search and find any document easily. The AI features are super clutch also.

  ### 42. Support loves it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Dashworks?**

You can get answers from multiple local places instead of going out to the web only so it brings answers close to what you are looking for or exactly applicable to your product, instead of generic.

However, having the option to go to the web or AI makes it way better as you can define other possible solutions.

Also using it for code on SF is way easy

**What do you dislike about Dashworks?**

Probably in some answers, it extends too much and covers multiple areas instead of only the area you are looking but probably is related to how the question is formulated so still learning

**What problems is Dashworks solving and how is that benefiting you?**

Salesforce Query codes, Java Scripts code and General Support Answers

**Official Response from Prasad Kawthekar:**

> Thanks for your feedback, we're glad to hear that you're finding Dashworks helpful for Support!

  ### 43. This thing is a game cahnger

**Rating:** 5.0/5.0 stars

**Reviewed by:** Johnny Q. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 19, 2024

**What do you like best about Dashworks?**

It works as it states it would. You ask it questions where the answer should exist in your organization but you don't know where the answer is. This thing goes through EVERYTHING and finds you an accurate answer.

**What do you dislike about Dashworks?**

Could be a little faster and some times you do need to correct the results. But your corrections will be fed back into the model to produce a correct response the following times.

**What problems is Dashworks solving and how is that benefiting you?**

It finds answers to questions we have about our business. Those answers are hard to gather from the billions of documents, jira tickets, emails, and slack messages we're sent. Dashwork pinpoints the exact thing and surfaces it to us.

**Official Response from Prasad Kawthekar:**

> Thanks, Johnny, we appreciate your feedback! We couldn't be more excited to work with the team and continue improving the latency and accuracy of responses.

  ### 44. Centralizing company knowledge wasn't an issue until it was a fire drill...

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam R. | Head of Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about Dashworks?**

We have data living in a lot of different places and it's all dependent on whether it's marketing vs product, process vs ideation, etc. etc. Dashworks helps our team find data without needing to spend endless time searching through different systems (which often distracts our team and they give up anyways).

**What do you dislike about Dashworks?**

It's sometimes difficult to understand the impact of implementing a tool like Dashworks. Getting everyone to understand the value took a little time.

**What problems is Dashworks solving and how is that benefiting you?**

It's helping our distributed team stay up to date which was causing a ton of product bug reporting that was just from a lack of distributing the knowledge properly.

  ### 45. New to Dashworks, still exploring.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Richard L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 19, 2024

**What do you like best about Dashworks?**

I connected the AI tool to slack and it is there when I have a question.

**What do you dislike about Dashworks?**

A little slow at getting the results back. 
I am unclear on how I could use it in my everyday and I am not clear on what other features it has part from asking questions.

**What problems is Dashworks solving and how is that benefiting you?**

It has helped when I am not sure about a work question or to find a work document or policy.

**Official Response from Prasad Kawthekar:**

> Hi Richard, thanks for sharing your feedback. Glad to hear you found it helpful when trying to find docs.

Appreciate your input on the latency - we're actively working to improve this and you should see faster responses over the coming weeks.

I wanted to share a couple of resources to help you identify more use cases for Dashworks in your every day:

- https://www.youtube.com/playlist?list=PLDSPIBJIg0RHPv97xbiexv_e-LIwvL-kX
- https://support.dashworks.ai/getting-started/ask-questions

Please feel free to reach out to us at support@dashworks.ai if you've any further questions or feedback!

  ### 46. Great product for finding internal documents

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Dashworks?**

Dashworks is easy to use. It does it great job helping you find documents you can't remember where they live. It also does a good job at finding facts. It helps find sources of truth, and old conversations to draw insights.

**What do you dislike about Dashworks?**

Dashworks struggles to turn the sources it finds into insights that can be applied to work. It is getting better, but needs to be able to draw useful inisghts with the information it find. Needs to be have an options where the AI only and Apps sections are combined.

**What problems is Dashworks solving and how is that benefiting you?**

It is helping me find the right information to complete work faster.

**Official Response from Prasad Kawthekar:**

> Thank you for sharing your experience with Dashworks! We're glad to hear that it's helping you find info at work. We appreciate the feedback to draw valuable insights from the retrieved docs and to combine AI only and Apps mode.

  ### 47. Easy way to quickly find the information you need!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Dashworks?**

I like that it's so easy to ask a question and get all the information I need to get the answer quickly. Before, I would spend time searching across our internal resources to figure out where the answer could be, and now it takes a matter of seconds to gather all the relevant details.

**What do you dislike about Dashworks?**

Sometimes I have to re-ask the question if I was too vague or didn't include the necessary specifics in my first attempt.

**What problems is Dashworks solving and how is that benefiting you?**

Working in a client facing role, Dashworks is saving me a ton of time in finding the information I need for my clients quickly. Before, I would have to spend time searching for the answer in slack, notion, etc. OR asking the question again internally and waiting for a reply. Getting the information I need quickly and accurately has been a huge time saver.

**Official Response from Prasad Kawthekar:**

> Thank you for sharing your positive experience with Dashworks! We are thrilled to hear that it is saving you time and helping you to gather all the relevant details quickly. We appreciate your feedback regarding the need to re-ask questions and are working on making it more intuitive.

  ### 48. Crucial for onboarding.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Scott S. | Attorney, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Dashworks?**

I love that dashworks slack interface. I live in slack and so the ability to easily query the tool without having to navigate away to another interface is really important to me. We're a writing and documentation heavy culture. So much information lives in Notion. However the Notion search functionality is lacking. So the ability to easily query Dashworks in normal language has been crucial for my role. Particularly during the onboarding period (i'm a new employee). 9 times out of 10 I can get an answer to my question without having to bother another employee.

**What do you dislike about Dashworks?**

Nothing so far. I'm still learning the functionality.

**What problems is Dashworks solving and how is that benefiting you?**

Dashworks helps me find answers quickly to questions I have about company process. It saves me a ton of time that I would otherwise spend pouring over Notion docs or other documentation information.

**Official Response from Prasad Kawthekar:**

> Thank you for sharing your experience with Dashworks! We're glad to hear that it's been helpful to you during your onboarding. Please feel free to share feedback or suggestions to improve the product if they come up at support@dashworks.ai.

  ### 49. I appreciate the effort in the answer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kenneth W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Dashworks?**

I like how it searches through my teams Dev tools to find and supporting documents

**What do you dislike about Dashworks?**

It doesnt understand when Im under pressure and my spelling is a miss

**What problems is Dashworks solving and how is that benefiting you?**

When I struggle with confiruation or setup issues it will source out docs from any of our integrated platforms and return support documents.  If there is nothing internal it will also source external

**Official Response from Prasad Kawthekar:**

> Hi Kenneth, thanks for your feedback! Please feel free to share any additional requests or suggestions on how we can improve the product at support@dashworks.ai.

  ### 50. Awesome Time Saver

**Rating:** 4.5/5.0 stars

**Reviewed by:** Thiago P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about Dashworks?**

It allows me to learn any info available in our company's documents in a heartbeat.

**What do you dislike about Dashworks?**

Not really a dislike, but a small suggestion of improvement. I didn't notice that I needed to manually do a process on their website to add the documents needed for search. I thought the company setup would add them for everyone. That way, it took me a while to realize that I was trying to use it without any real info. This could be warned by the tool itself when trying to use without documents.

**What problems is Dashworks solving and how is that benefiting you?**

It allows me to access company info quickly.

**Official Response from Prasad Kawthekar:**

> We're glad Dashworks is helping you access company info quickly. Thank you for your feedback about the process to connect data sources, we will take this into consideration for future improvements.



- [View Dashworks pricing details and edition comparison](https://www.g2.com/products/dashworks/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+23%3A01%3A31+-0500&secure%5Bsession_id%5D=6776e06f-06b5-4bd8-8952-0ae206beddaa&secure%5Btoken%5D=9e6afcdcecb9fa55c8f1d4b7936f8129ac814c8cfc76f62963a796977fe3bcd0&format=llm_user)

## Dashworks Features
**Core Conversational Capabilities - AI Chatbots**
- Controlled LLM Response Generation
- Context Maintenance Within Sessions
- Natural Language Understanding & Intent Inference

**Account Options**
- Single Sign-On (SSO)
- Social Login
- Bookmarking
- History

**Compatibility**
- Federated Search
- File Types
- Global Language Support

**Data**
- Reliability
- Data Security

**Agentic AI - Enterprise Search Software**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Knowledge Base**
- Q & A
- Link Sharing
- Searchable

**Q&A Tools**
- Voting
- Integrations
- Knowledge Integrations
- Formatting
- Analytics

**Search Queries**
- Typo Tolerance
- Faceted Search
- Synonyms
- Natural Language

**Interaction**
- Complex Query Handling
- Natural Conversation
- Understanding
- Context Management
- Customizability

**AI powered search - Enterprise Search Software**
- Generative RAG (Retrieval augmented generation)
- Relevance Tuning
- NLP & Semantic search

**Security**
- Role-Based Permission
- Public vs Private

**Task & Flow Management - AI Chatbots**
- Scripted Dialogue & Decision Tree Support
- Fallback Responses for Unknown Queries

**Functionality**
- Personalization
- Search Analytics
- Integrations

**Learning**
- User Interaction Learning
- Error Learning

**Compatibility - Enterprise Search Software**
- File Types
- Federated Search
- Global Language Support

**Content**
- Trackable Analytics
- Import
- File Viewing

**Deployment & Embedding - AI Chatbots**
- API Access for Business System Integration
- Web Widget & SDK Embedding

**Content Generation**
- Creativity
- Content Accuracy

**Functionality - Enterprise Search Software**
- Personalization
- Search Analytics
- Integrations

**Communication**
- Social Features
- Upload 

**Admin & Configuration - AI Chatbots**
- No-Code Conversation Design

**System**
- Update Frequency and Utility
- Cross-Platform Compatibility	
- Software Integration

**Search Queries - Enterprise Search Software**
- Highlighting
- Faceted Search
- Typo Tolerance
- Synonyms

**Agentic AI - AI Chatbots**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Monitoring & Improvement - AI Chatbots**
- Feedback-Driven Response Optimization

**Reliability & Safety - AI Chatbots**
- Guardrails & Content Controls

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