Dashlane Business Reviews & Product Details

The product is exceptionally well designed and works on all of my devices. I'm able to store a lot more than passwords too. Secure notes, payment information, license and SS cards. It's super useful and the overall design of the product is better than any of the competitor I've tried. And I have total confidence in the security of my information. Review collected by and hosted on G2.com.

About 6 months ago the service started degrading. Features don't work as well as they used to. Often the Chrome extension doesn't fill in fields or fills in the wrong information or just doesn't work at all. It's very frustrating. At least 5 times per day I have to manually lookup passwords which takes vital time away from my day. But the biggest issue is their customer support. It's really bad. When I submit a ticket, it takes at least 3 or 4 back-and-forth messages with the agent just to get them to stop sending me canned responses that don't actually address my question. I'm extremely detailed when writing my support tickets, its very clear what I'm asking, but they rarely answer it directly. And then finally after numerous emails and re-assignment of team members I get the standard line "thanks for the feedback, we'll let the team know". Then nothing. The last 5 support tickets I submitted were simply not resolved and no explanation of when they might be. This includes a ticket regarding passwords for Google sites not working for over 9 months. Huh, 9 months. Google passwords? Probably the most common of any passwords kept in Dashlane by any user? And they can't resolve it or even attempt to resolve it in 9 months? Terrible.

For years I was literally the biggest fan. I've convinced no less than 20 people to start using Dashlane and now I'm extremely disappointed to the point of leaving. Review collected by and hosted on G2.com.

The Chrome extension and app are simple to use and provide options for you to navigate directly to the site to log in. Quick to change passwords if/when needed. The option to save as many different passwords for sites that I wish is the largest benefit for the platform. Notable changes could be to save payment information, this may be an option already however it's not one that I've utilized myself so I'm not sure if it has already been implemented. Review collected by and hosted on G2.com.

There are times where the information does not auto-populate into a website's field. I find that this occurs on the same sites so it may not be an issue with Dashlane but rather the sites themselves. The workaround is to either 1) click multiple times on the login information fields e.g. where you enter your email OR to close the browser and then reopen the browser and extension/app then select the site you're wanting to log into from here. Review collected by and hosted on G2.com.

Three things I like about Dashlane -

1) I have virtual assistants all over the world, full-time and project-based. It allows me to easily share login information with limited access so they can't change the password or access the billing information.

2) I can quickly revoke access to any person in one click.

3) If something happens to me, my two contacts that I have provided will get an email from Dashlane after 48 hours of me not responding (because I'm either dead or incapacitated) and will get access to all of my accounts.

Bonus - I have been alerted by Dashlane of breaches to credit card accounts before I was even alerted by the credit card companies! Review collected by and hosted on G2.com.

Sometimes Dashlane is slow to populate on a website and I have to open the app to copy the password. Not a deal-breaker, but I like it when it is automatically entered. It could be an issue with the browser and not Dashlane. Review collected by and hosted on G2.com.

Browser auto fill is nice. It does have a tendency to add more identities for the same domain and then not know if you change your password on the same domain which then results in a ton of duplicates. IE: Office.com will be remembered but then if you change the password it might pick it up as a new user name and password for auth.office.com. Then it will try to automatically sign you in with the incorrect one. These could be coming from unreliable syncing also.. I am not sure. Review collected by and hosted on G2.com.

Cost vs. Value. A price hike without adequate or clear notification. Review collected by and hosted on G2.com.

The ability to create a random password that is unique, and secure. The VPN, and the ability to access those passwords from any platform securely. password generator, Review collected by and hosted on G2.com.

Sometimes I get to a site that requires a certain amount of symbols or upper and lower case letters for a password to be accepted. This requires a manual entry, ands sometimes dashlane doesn't catch the save, leaving me to do a password all over again. Review collected by and hosted on G2.com.

I manage a creative agency, and with that comes hundreds of company and client passwords. Without Dashlane I would never be able to quickly log into various accounts throughout the day without wasting a LOT of time. Additionally, I trust Dashlane for security which is critically important for us and our clients. Review collected by and hosted on G2.com.

Sometimes the autofill pops up at inopportune times which can be frustrating, but its. a small price to pay! Review collected by and hosted on G2.com.

With hundreds of passwords to keep track of for client projects and vendors, Dashlane allows me to track things, keep them secure and share with co-workers as needed. I used Dashlane personally for year or so before getting my whole team on board. Its fantastic how it syncs across devices, including my phone and tablet (using Touch ID). Review collected by and hosted on G2.com.

There are occasional login forms that don't play well. I have found many of those to be resolved in updates, however. Review collected by and hosted on G2.com.

We came to Dashlane after Lastpass tried to increase our pricing. For the most part, the software is not as polished as the former, however it offers an integration with most platforms and works as advertised. Review collected by and hosted on G2.com.

The administrative tools seem to need some work and feature enhancement. The software can sometimes run slow and delay filling in credentials. I've voiced my concerns to our account team and there are nice changes coming soon which should help. Review collected by and hosted on G2.com.

Dashlane allows my team a safe and secure option when saving passwords/personal data. I like that we no longer need to create passwords, but rather we let the program generate tough passwords that will keep our agency information safe. Also, there is a personal use component that is great. We, as individuals, can use the program, to keep our information safe and secure. So, if an employee leaves, they can take their personal passwords with them which, in essence, continues to support their safety online. Review collected by and hosted on G2.com.

There are times when the sync does not work on a website and we have to copy a generated password and save manually into the program. This can be cumbersome. However, the IT team at Dashlane has always been ready to assist. A recommendation I would suggest is that there be a walk through training for employers. We were fortunate to have a training, but I think more personalized, one on one, with those who are not as computer savy, would be great. Review collected by and hosted on G2.com.

This app installs and updates with ease and allows me to track and change numerous passwords Review collected by and hosted on G2.com.

The interface between certain browsers fails but it is normally easily fixed Review collected by and hosted on G2.com.

I have been using Dashlane for several years. Very easy to use, very intuitive. Such an efficient way to keep track of all of your passwords. Even has an area for secure notes that can be associated with finances. Review collected by and hosted on G2.com.

Sometimes the automatic password pop-ups are hard to override, however it is workable. Review collected by and hosted on G2.com.

Dashlane Business allows us to control access to our various partner portals from a central location, increasing security and saving us significant man-hours per year. The Business VPN service also allows our field agents to communicate securely without the need for internally managed infrastructure. Review collected by and hosted on G2.com.

The online admin portal needs more granular management capabilities. For example, being able to sort users into access groups or security levels in the admin portal would be a huge benefit. Review collected by and hosted on G2.com.

Difficult to assess given the many problems that plague the software. Review collected by and hosted on G2.com.

Synchronization across devices is continually problematic, never fixed, engineers are constantly tweaking individual accounts to get them to handshake and sync better, admin console for business is sparse, overall inconsistent UI design, inconsistent user experience, difficult to read iconography, non-intuitive placement of tools. Review collected by and hosted on G2.com.

Dashlane Business makes it easy to manage password and system access with a simple group management approach. It also takes guesswork out of creating super strong passwords. Gotta love it. Review collected by and hosted on G2.com.

Dashlane, like most software, does have some scaling limitations but 90% of businesses should be well served Review collected by and hosted on G2.com.

I like that I am able to easily create and share passwords with other members of my team. The notes option allows us to keep all the information we need to log in in one place. Review collected by and hosted on G2.com.

On some websites, it is difficult to disable it from automatically logging me in or to get rid of the dashlane auto-population feature. Review collected by and hosted on G2.com.

Cross device and cross organization syncing is a life saver. We can manage all of our passwords and accounts in one place, grant and revoke access, while ensuring Dashlane will work with all devices our team uses. Review collected by and hosted on G2.com.

Browser extension is still a little finicky - doesn’t always log in when the app is logged in, so you have to log in twice. Review collected by and hosted on G2.com.

The Chrome integration works most of the times like a charm Review collected by and hosted on G2.com.

It does not work on all sites and I have not quite figured out how to report these. Sometimes it has more than one login / password combination for the same user account, it would be nice if it showed which one was used last successful and offer to delete the other (at the moment it is a guessing game, followed by going to the Dashboard, change one of the labels, test and then delete the one not needed) Review collected by and hosted on G2.com.

It has apps on all devices and most browsers Review collected by and hosted on G2.com.

It is buggy, support is poor, I saw fraudulent transaction from Dashlane and they were not helpful in refunding. Reported the fraud and awaiting investigation. Review collected by and hosted on G2.com.

The Google Chrome extension makes it very easy to use, generating new complex passwords never been easier and the password history gives you the ease of mind. Review collected by and hosted on G2.com.

Found it that sometimes when you generate a password while in Chrome and save the password, it doesn't work on another machine. Not sure if there is something cached anywhere that is causing this. Review collected by and hosted on G2.com.

As a part of my job I have to log into numerous carrier sites. Remembering all the passwords would be next to impossible but with Dashlane I don't have to - they remember them for me and make the login process easy. Review collected by and hosted on G2.com.

I don't like that a little shadowed "D" appears in every box whenever I'm on a site, and even more annoying is that sometimes when I'm filling in information it always tries to fill in my information and will pop up a box that I can't always get rid of. I have to disable the extension sometimes when filling out applications that don't need my personal information, which then means I have to enable it again to get onto other sites. Review collected by and hosted on G2.com.

I like the desktop app, the ability to save payments, passwords, personal info all in one place, and the easy integration in iOS Review collected by and hosted on G2.com.

A nice upgrade would be the ability to list multiple sites for one set of credentials, manually. Review collected by and hosted on G2.com.

The best thing about using this fantastic application is the fact I can generate passwords for every single account that I own without having to remember what they are! Truth be told, I don't know any of my passwords apart from the master password! Review collected by and hosted on G2.com.

This application is fantastic, and I don't dislike anything at all! Review collected by and hosted on G2.com.

I have tons of passwords and it’s so much better to only need to remember one secure password. I can also share passwords with partners securely. Review collected by and hosted on G2.com.

I wish I could use fingerprint recognition on my phone instead of constantly needing to input master password Review collected by and hosted on G2.com.

This application offers a great deal of security, which is so critical in this day and age, the fact I can sign up to different websites and have my passwords generated each time (based on the criteria I have set it to), is absolutely amazing, plus its sooooooo easy to use! Review collected by and hosted on G2.com.

I would like to see Dashlane integrated with other applications such as Station which is another application that I use on a daily basis Review collected by and hosted on G2.com.

Being able to access passwords across devices, and store CC info. Review collected by and hosted on G2.com.

There is nothing that I dislike about Dashlane. That is why I've been using it for the last 5 years. Review collected by and hosted on G2.com.