--- title: D4H Reviews meta\_title: 'D4H Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 166 reviews by the users' company size, role or industry to find out how D4H works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 166 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Public Safety url: https://www.g2.com/categories/public-safety --- ### D4H Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of D4H, highlighting its intuitive interface and minimal training requirements. [(26 mentions)](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1101306&qs=pros-and-cons#reviews) Users commend the **exceptional customer support** from D4H, noting their responsiveness and dedication to client success. [(13 mentions)](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1101030&qs=pros-and-cons#reviews) Users praise D4H for its **intuitive design and remarkable customizability** , making incident management efficient and adaptable. [(11 mentions)](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1100998&qs=pros-and-cons#reviews) Users are thrilled with the **high level of customization** in D4H, enhancing their operational flexibility and efficiency. [(10 mentions)](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1100923&qs=pros-and-cons#reviews) Users commend D4H for its **user-friendly and adaptable solutions** that enhance emergency management and daily operations. [(7 mentions)](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1100829&qs=pros-and-cons#reviews) Users find **limitations in flexibility and advanced features** , necessitating additional training for effective use of D4H. [(5 mentions)](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1101039&qs=pros-and-cons#reviews) Users often face **connectivity issues** with D4H, particularly in remote areas, affecting their overall experience. [(3 mentions)](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1101323&qs=pros-and-cons#reviews) Users find D4H's **inefficiency** troubling, citing its complex features and learning curve as significant challenges. [(3 mentions)](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1100980&qs=pros-and-cons#reviews) Users experience **integration issues** with D4H, suggesting improvements for better compatibility with existing tools and systems. [(2 mentions)](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1101050&qs=pros-and-cons#reviews) Users find the **limited functionality** of D4H restricts their ability to customize and fully utilize the platform. [(2 mentions)](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1938401&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of D4H ##### 1. Ease of Use Users praise the **ease of use** of D4H, highlighting its intuitive interface and minimal training requirements. [ See 26 mentions ](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1101306&qs=pros-and-cons#reviews) See Related User Reviews ![Sky S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sky S.") SS Sky S. Small-Business (50 or fewer emp.) 4.5/5 "A great platform that creates a common operating picture. Cleanly displays operational roles, plans, file sharing, resources, and equipment status" What do you like about D4H? Providing a clear easy to read display of resource status is imperative to critical incident response. D4 H does this in an easy to read format. ![Sam R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam R.") SR Sam R. 5.0/5 "Essential for Organizing and Planning" What do you like about D4H? I love how D4H is an invaluable tool for the team, as it helps organize events and plan for the future. As a trainee, it allows me to see upcoming tra ##### 2. Customer Support Users commend the **exceptional customer support** from D4H, noting their responsiveness and dedication to client success. [ See 13 mentions ](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1101030&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Great user friendly and affordable EOC Software" What do you like about D4H? D4h has provided a user-friendly and customizable solution for our emergency operations center. Their staff was friendly and open to our way of opera ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "D4H does it all" What do you like about D4H? D4H is the software that we decided upon when Mission Manager left us high and dry with a very short notice regarding it's end of service. We formed ##### 3. Simple Users praise D4H for its **intuitive design and remarkable customizability** , making incident management efficient and adaptable. [ See 11 mentions ](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1100998&qs=pros-and-cons#reviews) See Related User Reviews ![Sky S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sky S.") SS Sky S. Small-Business (50 or fewer emp.) 4.5/5 "A great platform that creates a common operating picture. Cleanly displays operational roles, plans, file sharing, resources, and equipment status" What do you like about D4H? Providing a clear easy to read display of resource status is imperative to critical incident response. D4 H does this in an easy to read format. ![Shannon K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon K.") SK Shannon K. Mid-Market (51-1000 emp.) 5.0/5 "Very Simple and Easy to Use" What do you like about D4H? Very simple and easy to use. It has a lot of great features. ##### 4. Customization Users are thrilled with the **high level of customization** in D4H, enhancing their operational flexibility and efficiency. [ See 10 mentions ](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1100923&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Great user friendly and affordable EOC Software" What do you like about D4H? D4h has provided a user-friendly and customizable solution for our emergency operations center. Their staff was friendly and open to our way of opera ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.0/5 "One place for all incidents" What do you like about D4H? For incident management, D4H strikes a strong balance between usability and flexibility. It enables teams to respond quickly and consistently to incid ##### 5. Emergency Services Users commend D4H for its **user-friendly and adaptable solutions** that enhance emergency management and daily operations. [ See 7 mentions ](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1100829&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Great user friendly and affordable EOC Software" What do you like about D4H? D4h has provided a user-friendly and customizable solution for our emergency operations center. Their staff was friendly and open to our way of opera ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.0/5 "One place for all incidents" What do you like about D4H? For incident management, D4H strikes a strong balance between usability and flexibility. It enables teams to respond quickly and consistently to incid ### 5 Cons or Disadvantages of D4H ##### 1. Limitations Users find **limitations in flexibility and advanced features** , necessitating additional training for effective use of D4H. [ See 5 mentions ](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1101039&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Great product, but French translation is incomplete." What do you dislike about D4H? The French Translation is not complete or accurate at some places. We can not easily add several periods under one activity. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "D4H for Local Mountain Rescue / SAR Team" What do you dislike about D4H? Sometime suggestions are taken on and said will add to list, but slow progress to see updates on these. Would be good for more customisation options b ##### 2. Connectivity Issues Users often face **connectivity issues** with D4H, particularly in remote areas, affecting their overall experience. [ See 3 mentions ](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1101323&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "D4H provides all the back office functions so we can focus on training and attending incidents." What do you dislike about D4H? We do occasionally have login issues with both the browser and mobile app versions. We have found that these are usually best left to the help desk to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Experience with D4H" What do you dislike about D4H? Depend on internet connectivity which is sometime an issue in remote areas. ##### 3. Inefficiency Users find D4H's **inefficiency** troubling, citing its complex features and learning curve as significant challenges. [ See 3 mentions ](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1100980&qs=pros-and-cons#reviews) See Related User Reviews BS Bhavya S. Small-Business (50 or fewer emp.) 5.0/5 "A comprehensive review" What do you dislike about D4H? There is nothing as such other than that it's just a bit complex. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "One of the Best Software to Streamline Emergency Response Operations with Real-Time Coordination" What do you dislike about D4H? One thing that I dislike about D4H is that some of its advanced features still have a bit of learning curve. It takes time to fully grasp everything, ##### 4. Integration Issues Users experience **integration issues** with D4H, suggesting improvements for better compatibility with existing tools and systems. [ See 2 mentions ](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1101050&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Very effective for emergency situations" What do you dislike about D4H? Nothing as such. There just can be few features that can be added. The data management and integratin services can be improved. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Enhancing Emergency Preparedness and Daily Operations: A Comprehensive Review of D4H Implementation" What do you dislike about D4H? While D4H has brought numerous benefits to our healthcare system, there are a few areas that could be improved. One of the challenges we've encoun ##### 5. Limited Functionality Users find the **limited functionality** of D4H restricts their ability to customize and fully utilize the platform. [ See 2 mentions ](https://www.g2.com/products/d4h/reviews?filters%5Bsentiment_snippet%5D=1938401&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "D4H is a revolution in safety and coordination" What do you dislike about D4H? While the basic interface is very user friendly, the advanced features are a little difficult and additional training is required for the users to uti DM duhamel m. Small-Business (50 or fewer emp.) 5.0/5 "great product" What do you dislike about D4H? because it doesnt give me enough acces to add some more areas. ## Top-Rated Alternatives [ ![DisasterLAN](https://images.g2crowd.com/uploads/product/hd_favicon/1548091708/disasterlan.SVG "DisasterLAN") DisasterLAN 4.6/5(19) ](https://www.g2.com/products/disasterlan/reviews) [ ![Everbridge 360 (Critical Event Management)](https://images.g2crowd.com/uploads/product/hd_favicon/f88209bb97c2f802b9fb6d8ed731981f/everbridge-360-critical-event-management.svg "Everbridge 360 (Critical Event Management)") Everbridge 360 (Critical Event Management) 4.5/5(361) ](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) [ ![AlertMedia](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d62c7ba9076922741c0a064127fa76eb/alertmedia.jpg "AlertMedia") AlertMedia 4.7/5(569) ](https://www.g2.com/products/alertmedia/reviews) [ View All Alternatives ](https://www.g2.com/products/d4h/competitors/alternatives) RF Rick F. Team member Small-Business (50 or fewer emp.) 6/30/2024 "D4H user review" 4/5 What do you like best about D4H? It's easy to use after the initial training. Review collected by and hosted on G2.com. What do you dislike about D4H? Starting the initial training after using a different system. Review collected by and hosted on G2.com. What problems is D4H solving and how is that benefiting you? Organizational structure database and communication management Review collected by and hosted on G2.com. Show More Response from Amy Brennan of D4H [Editedit](https://www.g2.com/survey_responses/d4h-review-9850555/official_response/edit) Thanks Rick for sharing your experience with D4H! We're here to support you if you need anything as you continue to use the platform. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Law Enforcement](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Enforcement") AL Verified User in Law Enforcement Small-Business (50 or fewer emp.) 12/11/2023 "Solid incident management platform." 5/5 What do you like best about D4H? We were looking for an easy to use incident management platform for our endusers. After reasearch various products, D4H met the requirements we set. We use D4H for planned and unplanned events, using it several times each week. It was very easy to set up in our office, and our endusers quickly picked up on the basic use by using the online training videos. The event details are compiled into the standard ICS docuementation forms, making it easy to integrate with other response agencies. So far, we have only had to contact support for one issue, and that was resolved very quickly, allowing us to continue the planning process with minimal delay. All around, a very solid product. Review collected by and hosted on G2.com. What do you dislike about D4H? I have yet to encounter any major downsides to the platform. That being said, I would like to see a little more functionality in map markups. The ability to change icon shapes in addition to currently changing icon color, and the ability to indicate direction when adding lines would be beneficial. Not really a dislike, but more of a suggested improvement. Review collected by and hosted on G2.com. What problems is D4H solving and how is that benefiting you? Using the D4H platform allows us to have one central repository for our response planning. Our users can add information quickly and easily, and we can share that information with outside agencies in a standard format. The ability to view the information online allows responders to always have access to the most recent information, removing the concern of responders having outdated, printed information. Review collected by and hosted on G2.com. Show More Response from Amy Brennan of D4H [Editedit](https://www.g2.com/survey_responses/d4h-review-8989849/official_response/edit) Thank you for your detailed feedback! It's great to hear you've found D4H easy to use and implement. Thanks for your map markup suggestions too, I can confirm these are already on our future improvement plan also! If you'd like to drop us an email to help@d4h.com we can add +1 to the requests for you. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KB kristian b. Small-Business (50 or fewer emp.) 5/2/2024 "fantastic at over sight" 4/5 What do you like best about D4H? helps keep track of everything , service dates locations ect Review collected by and hosted on G2.com. What do you dislike about D4H? have been a little glithcy at times updating information Review collected by and hosted on G2.com. What problems is D4H solving and how is that benefiting you? im unsure Review collected by and hosted on G2.com. Show More Response from Amy Brennan of D4H [Editedit](https://www.g2.com/survey_responses/d4h-review-9602303/official_response/edit) Thanks for your review, Kristian! We're glad to hear D4H is helping you maintain oversight. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Hazel W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hazel W.") HW Hazel W. Small-Business (50 or fewer emp.) 1/8/2024 "Awesome platform!" 5/5 What do you like best about D4H? I work with the Kamloops Search and Rescue and use D4H almost every day. D4H has been the central hub for us to organize our team and document our incidents, training, and other events. The structure is so user-friendly and adaptable, and their customer service is stellar! Review collected by and hosted on G2.com. What do you dislike about D4H? Can't think of any that haven't already been resolved! Review collected by and hosted on G2.com. What problems is D4H solving and how is that benefiting you? Organizing the team and incidents, events, and training. Review collected by and hosted on G2.com. Show More Response from Amy Brennan of D4H [Editedit](https://www.g2.com/survey_responses/d4h-review-9093228/official_response/edit) Wow, thank you Hazel for the awesome feedback! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller HG Harrison G. Small-Business (50 or fewer emp.) 7/31/2023 "The best management application for response." 4.5/5 What do you like best about D4H? D4H is the best combination of a spreadsheet and a full time secretary. Having a incredibly powerful base to accrue and plan is a fundamental key to our success as a SAR charity. Review collected by and hosted on G2.com. What do you dislike about D4H? Some things are a little less user friendly than the average computer user can easily use. But after a short period, everyone in our team has no problem using the UI. Review collected by and hosted on G2.com. What problems is D4H solving and how is that benefiting you? Maintaining records, planning member availability and planning for hundreds of events a year in advance isnt a easy administration for anyone. D4H has completely changed that and integrated many solutions into one, easy to use, platform Review collected by and hosted on G2.com. Show More Response from Amy Brennan of D4H [Editedit](https://www.g2.com/survey_responses/d4h-review-8379638/official_response/edit) Thank you so much for the awesome review, Harrison. We love the comparison to a "the best combination of a spreadsheet and a full-time secretary"! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mike Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike Y.") MY Mike Y. Senior Software Developer Small-Business (50 or fewer emp.) 2/5/2024 "Products and Support A\*" 5/5 What do you like best about D4H? Intuitive, easy to use and incredibly feature rich. Provides a great API which we've barely scratched the surface of. Review collected by and hosted on G2.com. What do you dislike about D4H? There hasn't been anything I've come across that has caused us any issues Review collected by and hosted on G2.com. What problems is D4H solving and how is that benefiting you? Asset management Crew status Maintenance & inspections Review collected by and hosted on G2.com. Show More Response from Amy Brennan of D4H [Editedit](https://www.g2.com/survey_responses/d4h-review-9196062/official_response/edit) Thank you so much Mike! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AC Alan C. Mid-Market (51-1000 emp.) 4/25/2023 "Gamechanger" 5/5 What do you like best about D4H? Data is simple and easy to enter. The incident, exercises and event modules are a terrific separation for team participation. Looked elsewhere however nothing as robust and easy to communicate with. Review collected by and hosted on G2.com. What do you dislike about D4H? Different time zone. Although buildouts are in the works for new features, some are a bit slower in development. It's apparent the company is aware of this and is growing at a substantial pace. Review collected by and hosted on G2.com. What problems is D4H solving and how is that benefiting you? Transparency throughout all teams. Being aware of team trainings and members participating. This addition created more responsible actions from teams. Review collected by and hosted on G2.com. Show More Response from Amy Brennan of D4H [Editedit](https://www.g2.com/survey_responses/d4h-review-7993873/official_response/edit) Thanks for the fantastic review Alan and for calling D4H a "gamechanger"! It's great to hear that D4H is fostering transparency and accountability across your teams. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RM Robert M. Enterprise (\> 1000 emp.) 5/4/2023 "Versatile system" 4.5/5 What do you like best about D4H? Easy access to support with fast responses Review collected by and hosted on G2.com. What do you dislike about D4H? The app could use some work to make it more user friendly Review collected by and hosted on G2.com. What problems is D4H solving and how is that benefiting you? Tracking vehicle loads and equipment, managing service/inspection intervals. Review collected by and hosted on G2.com. Show More Response from Amy Brennan of D4H [Editedit](https://www.g2.com/survey_responses/d4h-review-8030577/official_response/edit) Thank you for taking the time to review D4H, Robert! We're pleased to hear that you appreciate our responsive support team. We're continuously working to improve the mobile experience, and your input is valuable to us. If you have anything specific to request, we'd love to receive it in an email to help@d4h.com. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Alyssa H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alyssa H.") AH Alyssa H. Staff Product Designer Mid-Market (51-1000 emp.) 8/17/2022 "Helpful tracking tool, could benefit from some simple UX improvements" 3.5/5 What do you like best about D4H? D4H is a great tool for scheduling and tracking attendance and details for training and SAR events. It's nice to see everything in one place that everyone can access without having to manually manage + share a bunch of spreadsheet documents. Review collected by and hosted on G2.com. What do you dislike about D4H? There are several frustrating user experience issues that seem like they would be obvious "must fix" bugs if the D4H team was using their own software regularly: - [iOS Personnel App] Member search is broken, typing a name and tapping done does not filter the list below - [iOS Personnel App] Tapping a member name requires an additional tap ("view member") to see member contact info – unnecessary - [iOS Personnel App] Phone numbers on member contact pages display 8 digits with no formatting. Appears to be the last 8 digits of a 10 digit phone number, quite odd - [iOS Personnel App] Tapping the oddly formatted phone number results in a "your call could not be completed as dialed" message from the phone carrier - The way the charts and graphs are formatted are quite confusing – the filled line charts would be easier to understand as segmented bar charts. Last, I would love the option to mark a training as "optional" – for some events I want to know what percentage of members attended, but I don't want to ding their participation percentage. Review collected by and hosted on G2.com. What problems is D4H solving and how is that benefiting you? Prior to using D4H we tracked all of our attendance and event data in spreadsheets, which were complicated and prone to error / data loss. D4H allows us to have one database for all of our information, accessible by everyone, saving significant volunteer time and headache. Review collected by and hosted on G2.com. Show More Response from Amy Brennan of D4H [Editedit](https://www.g2.com/survey_responses/d4h-review-6993029/official_response/edit) Hey Alyssa, Thanks so much for providing this detailed feedback! I've gone back to the team and have the following updates for you: - We'll have a fix for member search completed within the next month. - The unnecessary additional tap on member is helpful feedback. Our engineers are going to have an internal discussion to review how they can improve the UX there. - For the phone number formatting, this is a UX problem on our side that we'll fix. In the meantime, the phone number should work if you specify a country code. - Regarding charts and graphs, thank you for the feedback. We're working on a complete overhaul of our reporting which will result in more customizable and user-friendly reports. We'd be keen to hear which charts you're referring to specifically if you wouldn't mind sending this info onto our Support Team [support@d4h.com]. - We've logged a request for the ability to make training optional. Thanks again, Amy Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ET Emily T. Trustee Mid-Market (51-1000 emp.) 9/16/2022 "Simple to use and adaptable for our needs" 5/5 What do you like best about D4H? The reports are really useful to be able to look back over attendance, track usage of kit, etc. it's also very adaptable and has allowed us to record essential data for our team across a number of different item. Review collected by and hosted on G2.com. What do you dislike about D4H? While it has a mobile friendly version it's not totally easy to use on a phone but that's a minor thing really and I doesn't really impact on its useability for data management Review collected by and hosted on G2.com. What problems is D4H solving and how is that benefiting you? Being able to log attendance at our activity across a number of different activity types. It's also enabled us to have a central point for logging kit we've issued to members as well as personal data being secure and Gdpr compliant Review collected by and hosted on G2.com. Show More Response from Amy Brennan of D4H [Editedit](https://www.g2.com/survey_responses/d4h-review-7110149/official_response/edit) Thank you for your review, Emily! Great to hear D4H has helped with your team's data management. If you have any specific comments on usability in mobile apps please don't hesitate to send some more info over to support@d4h.com - our engineers are always keen to get this type of feedback. 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