--- title: Cybex Reviews meta\_title: 'Cybex Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how Cybex works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Retail url: https://www.g2.com/categories/retail --- # Cybex Reviews & Product Details Enterprise Retail Suite's provides technology to medium sized retailers by incorporating business intellegence, customer marketing, a merchandise assortment plan and the ability to sails audit. * * * Seller [Cybex Systems](https://www.g2.com/sellers/cybex-systems) Discussions [Cybex Community](https://www.g2.com/products/cybex/discuss) Show More ## Top-Rated Alternatives [ ![Shopify POS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shopify POS") Shopify POS 4.4/5(368) ](https://www.g2.com/products/shopify-shopify-pos/reviews) [ ![Square Point of Sale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square Point of Sale") Square Point of Sale 4.6/5(1,211) ](https://www.g2.com/products/square-point-of-sale/reviews) [ ![Toast](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toast") Toast 4.2/5(371) ](https://www.g2.com/products/toast/reviews) [ View All Alternatives ](https://www.g2.com/products/cybex/competitors/alternatives) ## User Insights Average based on 14 real user reviews. [Log in to unlock pricing and user insights](/login) ![SAICHINMAY T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAICHINMAY T.") ST SAICHINMAY T. IT intern Small-Business (50 or fewer emp.) 8/12/2022 "Fantastic solution for Retailers" 4.5/5 What do you like best about Cybex? Cybex Retail BI Module's affordable price point, rich set of features, and robust performance have facilitated the adoption of high-end analytical methods by mid-tier stores. The greatest support available, a feature-rich but reasonably priced system, and a low learning curve all contribute to the system's appeal. complete flexibility, beginner-friendliness, and high-powered functionality from the get-go Review collected by and hosted on G2.com. What do you dislike about Cybex? The Cybex System seems like it has no serious drawbacks Review collected by and hosted on G2.com. What problems is Cybex solving and how is that benefiting you? Cybex's quick reaction time is one of its strongest points, whether you're having trouble with support or are looking for a software answer to a difficult business problem. You get a seasoned pro who understands what they're doing as opposed to continually tapping buttons or chatting to someone in another nation. I can't emphasize how helpful this is enough. Additionally, we like the ability to create customized reports. As it is, the system is reporting-happy, allowing you to study a wide variety of data from a variety of sources; but, if you have a special request, they can accommodate it by creating a new feature. Fantastic additionally is the stock's integration. The software instructs us on what to restock with and from whom to purchase. We've become skilled stock takers without even trying thanks to Cybex. The accounting system is flawlessly integrated and runs without a hitch. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![rohit b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "rohit b.") RB rohit b. Director-Admissions Education Management Enterprise (\> 1000 emp.) 10/1/2022 "Best Retail Management Software" 5/5 What do you like best about Cybex? This software is handy for my mid-size retail store, I have been using this software for many years now, and I have a great experience using this software; whenever I am stuck in any work, customer support is excellent to help me out immediately with an on-site support system Review collected by and hosted on G2.com. What do you dislike about Cybex? Compared to other available software in the market having the same features and customer support, the pricing of this software is on the higher side, which should be reduced. Review collected by and hosted on G2.com. What problems is Cybex solving and how is that benefiting you? All the in-build features and modules are helping me to run my retail business smoothly, and it doesn't require any monitoring. Very easy to operate and does not require any extensive training; changes according to the store requirement can be made very quickly. Customer support is awesome Review collected by and hosted on G2.com. Show More 11/6/2023 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 9/29/2022 "Cybex tries to deliver everything, delivers just enough." 4/5 What do you like best about Cybex? The Cybex POS solutions are attractive for a retail shop and have a user-friendly design that helps to address the software application management. Furthermore, it is possible to customize the application according to the needs of the business, which is very useful. Review collected by and hosted on G2.com. What do you dislike about Cybex? Obviously the times in which it is possible to get response. In fact the impossibility of having a support team in every time zone is a problem for many companies, however, when you run a shop, waiting for support to get in touch can be stressful. Although not unreasonable, it can be improved. Review collected by and hosted on G2.com. What problems is Cybex solving and how is that benefiting you? The way integrations with other applications are made, and the customization that allows are elements that, besides helping, speed up the production. The aspect that has helped me the most is how it enables integration with accounting and the secure and stable way it runs in the system. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 8/3/2022 "Really Neat & Pretty POS platform" 3.5/5 What do you like best about Cybex? I like the ease of use. Everything is laid out in an incredibly elegant way which makes navigating the system easier. So many POS systems feel like trying to transcribe cryptic text, but Cybex's aren't like that. Review collected by and hosted on G2.com. What do you dislike about Cybex? Everything on the surface about Cybex is good, however sometimes the customer support can be a little slow if you face any issues. In the past, if we had an issue it sometimes wouldn't get resolved until 1-2 hours later which is a decent amount of time for a central piece of sales. Review collected by and hosted on G2.com. What problems is Cybex solving and how is that benefiting you? Cybex helps solve the most basic issue in the most effective way. Making the final sale of a product, quick & simple. It also makes new employees have a quicker onboarding as it doesn't take much time at all to learn the UI. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![saman s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "saman s.") SS saman s. Freelance Small-Business (50 or fewer emp.) 10/5/2022 "" Work with Cybex Systems a Great Experience "" 4.5/5 What do you like best about Cybex? Various methods of gaining reports about inventory. Ease of reviewing day-to-day sales using the sales summary. Responsive support Review collected by and hosted on G2.com. What do you dislike about Cybex? sometimes waiting for long time to solve a problem can be an issue. Overall all good. Review collected by and hosted on G2.com. What problems is Cybex solving and how is that benefiting you? In-build features help me to run my retail business smoothly. I'm able to have people check our fast. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vivek V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivek V.") VV Vivek V. Manager- ERP Implementation & Support Small-Business (50 or fewer emp.) 8/14/2022 "The Benchmark for New overseas ventures" 4/5 What do you like best about Cybex? This is something different which are helping customers to establish there business in other countries and also helping in creating globally reach of there relationship for services Review collected by and hosted on G2.com. What do you dislike about Cybex? Unique Idea and good approach for helping new startups there is nothing to say bad or dislike Review collected by and hosted on G2.com. What problems is Cybex solving and how is that benefiting you? As a new company you don't have much experience about the other countries working and documentation Cybex helping to build strong relationships for business transactions with security and reliability Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Erin E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erin E.") EE Erin E. General Manager Enterprise (\> 1000 emp.) 8/11/2022 "Reliable System!" 5/5 What do you like best about Cybex? Reliable, easy to use system. If we encounter any issues, cutomer service is responsive, kind and patient while solving our issue! Review collected by and hosted on G2.com. What do you dislike about Cybex? Technical support is available, but if something happens afterhours, you do have to wait for the next business day for resolution. Review collected by and hosted on G2.com. What problems is Cybex solving and how is that benefiting you? Providing a seamless POS system to us and our customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") AE Verified User in Electrical/Electronic Manufacturing Small-Business (50 or fewer emp.) 8/17/2022 "Best Product" 5/5 What do you like best about Cybex? fast sales for the product n easy manage Review collected by and hosted on G2.com. What do you dislike about Cybex? No dislikes as using this tool , we can easily manage our category , models and products we add in it, due to this our sales has been increased. we can maintain a better a UI for our business Review collected by and hosted on G2.com. What problems is Cybex solving and how is that benefiting you? Its actually solving the sales process , it has other application where can maintain our data securely and audit the sales business we have done . Best as of now Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KL Katie L. Sr Engineering Analyst Small-Business (50 or fewer emp.) 8/11/2022 "Excellent Quality" 3.5/5 What do you like best about Cybex? The app is aesthetically pleasing. It's clear and well laid out. Review collected by and hosted on G2.com. What do you dislike about Cybex? It would be helpful if there were more/better search filters. Review collected by and hosted on G2.com. What problems is Cybex solving and how is that benefiting you? The tablet is helpful and far less cumbersome than a register. I'm able to have people check our quickly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Siddharth J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siddharth J.") SJ Siddharth J. Senior Valuation Analyst Mid-Market (51-1000 emp.) 9/3/2022 "Cybex - a user friendly software" 4/5 What do you like best about Cybex? The convience and user friendly to use it Review collected by and hosted on G2.com. What do you dislike about Cybex? As such didn't find any dislike but sometimes it takes time to load Review collected by and hosted on G2.com. What problems is Cybex solving and how is that benefiting you? To segregation and combine database Review collected by and hosted on G2.com. Show More 5/2/2024 Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/cybex/pricing) ## Work at Cybex Systems? 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