1) The Cybermaxx hardware, regardless of iteration we've put into production, has proven to be extremely durable in nature, rarely requiring intervention

2) The staff is extremely proactive, knowledgeable and helpful on a day to day basis

3) The installation of the hardware is very intuitive and can integrate into almost any network node you want to keep secure Review collected by and hosted on G2.com.

The port density on some of the models could be better. With our rack space at a premium, it'd be helpful if the devices could be created with a higher port density in mind. Review collected by and hosted on G2.com.

Cybermaxx provided a fast pain free rollout of Crowdstrike to all our endpoints in less than 3 weeks. They manage and triage all the alerts and provide us with actionable events to work on. Review collected by and hosted on G2.com.

Cybermaxx reporting and dashboards outside of the crowdstrike environment are a little behind in functionality but they are working to update those. Review collected by and hosted on G2.com.

They have been dedicated to our success. They are reliable, trustworthy, and always available when we need support. They provide a dedicated and always available account rep, and are there for any issue we are experiencing. Review collected by and hosted on G2.com.

There is very little I dislike, but if I were to call out one thing, it would be some mutual growing pains as we experienced when first bringing CyberMaxx on-board. Once on-board, it has been seamless. Review collected by and hosted on G2.com.

Involvement in playbook for incident response

Quick response times when incidents occur

Detailed incident reports

Flexibility with EDR vendors Review collected by and hosted on G2.com.

Limited response actions (using CrowdStrike)

- CyberMaxx can only isolate hosts and/or run scans using a third-party tool (Microsoft Safety Scanner)

Alarm portal is a bit clunky

Would like to see reports on recent attacks across other customers Review collected by and hosted on G2.com.

Hands off co-management of the product, great support, easy escalation if needed. Review collected by and hosted on G2.com.

Overall reporting could be improved, More integration between EDR and SIEM reporting, EDR modules are expansive which makes it difficult to understand modules needed when purchasing, Review collected by and hosted on G2.com.

The CyberMaxx MDR solution is easily integrated while relatively low cost. The CyberMaxx team continually reviews their solution's capabilities and addresses needs as they arise. Review collected by and hosted on G2.com.

I would like to see a virtualized MDR solution where network closets are small or non-existent. This allows for an extremely small footprint that allows for better integration. Review collected by and hosted on G2.com.

Any time we have needed any assistance their customer service has been top-notch. Ease of use, Customer Service, Added Protection Review collected by and hosted on G2.com.

The new SIEM portal seems to be about a day behind on the logs. Review collected by and hosted on G2.com.

We have a small security team, and CyberMaxx gives us 24/7 monitoring of our environment. A true partner for developing an incident response program. Review collected by and hosted on G2.com.

It's hard to find anything to dislike other than occasionally, the alerts sent do not contain the information needed to do further research. Review collected by and hosted on G2.com.

The response time for the alerts is excellent. Review collected by and hosted on G2.com.

We are unable to review the detail of the alerts. Review collected by and hosted on G2.com.

CyberMaxx delivers the quality expertise that we were looking for in this area. Quick response times to alerts, questions, and inquiries make them top in their field on this product. They learn and understand the needs of their customers. Review collected by and hosted on G2.com.

I don't always like the turnover rate, but it is the nature of this business. Review collected by and hosted on G2.com.