I really like that CyberMaxx provides a personal touch, treating us like a special customer rather than just a number in a spreadsheet. The Microsoft 365 monitoring feature is very useful, but I also think SentinelOne has been an outstanding addition to our software portfolio, ensuring that any dangerous activity gets shut down immediately. Additionally, I appreciate how CyberMaxx worked very closely with our managed services partner, making it extremely easy to deploy deploy services to all of our environments. Review collected by and hosted on G2.com.

My experience has been outstanding, so far. Review collected by and hosted on G2.com.

Good engineers and the customer support manager is thorough. Creating support tickets has been optimized for security. The Cybersight dashboard is a plus. Review collected by and hosted on G2.com.

Communication with the SOC or any 2nd level support can use improvement. Also the pricing is on the high side. Review collected by and hosted on G2.com.

They are an extension of our IT Cybersecurity Team which collaborates and is accessible on a daily basis. Review collected by and hosted on G2.com.

Nothing at this time that we can find based on our experiences. Review collected by and hosted on G2.com.

24/7 Cybersecurity monitoring is the best feature of CyberMaxx. It lets us have peace of mind and relying on them to notify us of bad actors. This has saved us many times in the past allowing us to act quickly to any intrusion events. Review collected by and hosted on G2.com.

There is nothing to dislike about CyberMaxx. From their extremely responsive team to their products they offer, CyberMaxx is great all around. We could not be happier with them. Review collected by and hosted on G2.com.

I like CyberMaxx for their SOC, which is crucial for our operations. Their custom alerting is a helpful feature that keeps us informed about vulnerabilities. I appreciate the emails they send out regarding vulnerabilities and how they manage our environment. These features allow us to focus on other things, knowing that CyberMaxx can keep an eye on these important aspects for us. Review collected by and hosted on G2.com.

The communication would be a big key on improving. We were initially with Cybersafe and that merged into CyberMaxx and some of the communication/alerts have lacked since. There are times where we feel like we have talked about certain scenarios a couple times now and it's still not where we want it. Can be frustrating at times. Review collected by and hosted on G2.com.

I find CyberMaxx's penetration testing services to be affordable and appreciate their experienced engineers who are both understanding and knowledgeable. They're very quick to respond and consistently deliver accurate results. The team is easy to work with, has a solid understanding of the technology they're testing, and doesn't overwhelm us with false positives. I also value their ability to perform tests and deliver results quickly, which helps us meet our timelines. Additionally, the initial setup was seamless. Review collected by and hosted on G2.com.

I do not have any negative feedback. The process was seamless. Review collected by and hosted on G2.com.

I appreciate CyberMaxx because it monitors our environment 24/7/365 and handles problems right when they happen. They provide first-level support immediately, then send issues to us to investigate without any delays. I also like that they're reliable, and I can count on them to monitor our environment effectively. They're right to the point and work effectively, which makes the whole process straightforward. We switched from another product because CyberMaxx offers better monitoring and takes action, unlike our previous product that merely alerted us. Review collected by and hosted on G2.com.

If they can have SIEM engineers as part of their staff, it would be very helpful to manage client's SIEMs. Review collected by and hosted on G2.com.

I really appreciate the clear and regular communication that CyberMaxx provides. Having an open line of communication to our SOC is something we've never had before, and it helps alleviate any pain points and confusion that may arise on either side. I also like the speed at which they handle alerts. The communication, the English-speaking analysts, and the overall reputation of CyberMaxx were key reasons for switching from our previous provider. Plus, the initial setup was extremely easy. Review collected by and hosted on G2.com.

Sometimes the ticket system doesn't allow submission. When entering a ticket, the submit button doesn't work - but this only happens on the rare occasion. Review collected by and hosted on G2.com.

I find CyberMaxx to be an exceptional solution for organizations that prioritize cybersecurity and customer data protection. What truly impresses me is the platform's ability to balance robust enterprise-grade security with a remarkably user-friendly interface. This intuitive design makes monitoring threats, organizing sensitive customer records, and reviewing access logs seamless and thoughtfully executed. The customer data management tools are particularly strong, with organized data, straightforward permissions configuration, and complete visibility into access details. The audit trails and reporting features significantly streamline compliance tasks, making them efficient and less burdensome. Another standout feature is the platform's proactive security approach, which helps teams identify patterns and potential risks before they escalate. I appreciate the reliability of its performance, characterized by fast load times and minimal downtime. Furthermore, CyberMaxx offers transparency in communicating security events and system updates, which instills confidence that our customer data is continuously protected and monitored. The ease of setup, requiring minimal effort, coupled with platform management that is direct and to the point, greatly enhances the overall experience. Moreover, the emphasis on mutual workload reduction and teamwork efficiency is notable. Altogether, CyberMaxx provides an excellent balance of usability, security, and dependable data management, making it a strong choice for safeguarding sensitive information without imposing complex workflows. Review collected by and hosted on G2.com.

Improving data lifecycle policies! Review collected by and hosted on G2.com.

Simple and thorough. SOC has exceeded expectations. Review collected by and hosted on G2.com.

There were initial issues with alerts creating new emails instead of adding on to each other, but that has since been resolved. Review collected by and hosted on G2.com.