CWILL Post-Purchase Features

Integrates into e-commerce and shopping cart solutions

Integrates with warehouse management systems

Integrate with a third-party accounting system

Integrates with order management systems

Tracks transits of returns and replacements

Tracks and updates inventory levels when returns are received or exchanges are shipped

Shipping products/goods by land, sea or air

Ship packages/goods by aircraft

Shipping products/goods by land

Manages the exchange of one good for another

Creates approval workflows to manage return requests

Issues refunds directly to a customers account

Applies return credit to a customers account or profile

Software allows for claim filers to track the status of their claims and connect with customer service professionals.

APIs connect the tool to TMS, supply chain visibility software, e-commerce platforms, or other relevant tools that help track in-transit shipments and assess at-risk products.

Tool is used for B2B professionals seeking to insure their cargo.

Dashboards and analytics tools allow for reporting around performance around shipping and completed claims.

End user is a customer seeking to rectify issues with an online shopping order.

Tool provides native portals for filing claims if a product is lost, damaged, or stolen.

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Track all personnel who operate company vehicles

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

View and track pertinent metrics to find patterns and gain insights from data

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Ensure that quality requirements and standards are met across production processes

Use AI to generate content in the form of text, images, videos, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Oversee the process of issuing refunds

Track orders throughout the fulfillment process

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track and manage inventory levels to maintain proper supply

Track and document the history, application, or location of an item or activity

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Finding the most optimal routes for drivers based on various factors and constraints

Online portal through which end users can access the system, manage tasks, or obtain information

A website or login for customers to access information

Accept, record, and reconcile financial transactions

Manage and track orders being shipped to customers

Arrange for repairs to be performed and track prior repairs to the same item

Application programming interface that allows for integration with other systems/databases

Formal report compiled by onsite personnel

Process of printing custom labels through various methods.

Manage the planning and execution of supply chain activities

Manage and track operations and inventory within warehouses

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Application programming interface that allows for integration with other systems/databases

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Set up connections to third-party platforms to improve business processes

Notifications that are delivered to users as soon as an event occurs

Pre-designed layouts that can be customized to match preferences and requirements

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Receive data and information in real time

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Import and export data to and from software applications

Analyze and calculate business costs

Store, manage, and track all electronic documents in a centralized location

Online portal through which end users can access the system, manage tasks, or obtain information

Observe and track the demand, usage, progress or quality of a system, product, or user

Use AI to generate content in the form of text, images, videos, etc.

Define levels of authorization for access to specific files or systems

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Notifications via mobile devices

Active reporting of data and metrics

Analyze and gain insights into data in real-time

Add customized logos and colors to align with company branding

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Pre-made examples and templates for emails

Manage all supplier data and operations

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Identify the physical location of an individual, asset, device, etc.

Organize and manage the accomplishments and development of employees or performance of applications or systems

Active monitoring of systems, applications, or networks

Generate quotes or estimates for customers

Predict future data based on historical data sets

Intended to be used by freight brokers and logistics companies

Seamlessly integrates with 3rd party websites

Information, data and reports that are being tracked over time

Track the status over time for a request, process, asset, or transaction

Receive system updates as soon as any changes are made

Process of printing custom labels through various methods.

Finding the most optimal routes for drivers based on various factors and constraints

Track orders throughout the fulfillment process

Manage and track customer orders for goods, investments, or any other purchases

Manage and track orders being shipped to customers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage the planning and execution of supply chain activities

Organize and track the physical movement of goods from one location to another

Intended to be used by online stores

Track the parcel or consignment delivery status

A note of the expected delivery date and time

Generate or print labels that contain shipping information for packages

Notation showing the location and time stamp of shipment delivery