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CustomerCount

By Mobius VP

4.9 out of 5 stars
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CustomerCount Reviews & Product Details

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CustomerCount Reviews (11)

Reviews

CustomerCount Reviews (11)

4.9
11 reviews

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AW
Financial Officer
Mid-Market (51-1000 emp.)
"Excellent Cloud-based Customer Experience Feedback Management System."
What do you like best about CustomerCount?

What i like best about CustomerCount is the pure visual front-end which makes it extremely easy to get instant feedback from our clients. The user interface of CustomerCount is simple and easy. Review collected by and hosted on G2.com.

What do you dislike about CustomerCount?

To be sincere, i haven't faced any challenges while using CustomerCount. I highly recommend it. Review collected by and hosted on G2.com.

KP
Account Executive
Machinery
Mid-Market (51-1000 emp.)
"Really powerful and veridical product for analysis of customer sessions"
What do you like best about CustomerCount?

CustomerCount gives us the opportunity to see data and measure users' activity retroactively. This is super cool. Review collected by and hosted on G2.com.

What do you dislike about CustomerCount?

Nothing. This product has all the features which matter the most. Review collected by and hosted on G2.com.

SF
Hub Manager
Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Aesthetically pleasing customer-facing widget"
What do you like best about CustomerCount?

The pure visual front-end makes it easy to get instant feedback from our customers. Review collected by and hosted on G2.com.

What do you dislike about CustomerCount?

I did not have any negative experience using CustomerCount. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Mid-Market (51-1000 emp.)
"My Honest Review on Customer Count"
What do you like best about CustomerCount?

Quick responding by the team is really amazing and the user interface of Customer Count is also simple. Review collected by and hosted on G2.com.

What do you dislike about CustomerCount?

Honestly says still not facing any problems on Customer Count. Review collected by and hosted on G2.com.

RT
Director of Owner Relations
Mid-Market (51-1000 emp.)
"Versatile Product with Robust Analytics and Reporting "
What do you like best about CustomerCount?

Customer Count has allowed our organization to excel in not only receiving customer feedback but applying that feedback for the betterment of the customer experience with Breckenridge Grand Vacations. Review collected by and hosted on G2.com.

What do you dislike about CustomerCount?

Currently, we are not experiencing any downsides in working with Customer Count. The organization has excelled at helping Breckenridge Grand Vacations control the flow of feedback from our owners and guests. The team is extremely responsive and is always open to helping us explore new opportunities to operate more efficiently and effectively. Review collected by and hosted on G2.com.

Georgi B.
GB
Principal
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Not just for customer surveys"
What do you like best about CustomerCount?

Flexible. User-friendly. Customer service beyond reproach. Review collected by and hosted on G2.com.

What do you dislike about CustomerCount?

We don't use it to its full potential. Our company uses it to take the pulse of our target markets as well as measuring satisfaction among our clients. Review collected by and hosted on G2.com.

Federico B.
FB
Corporate Special Projects Manager
Enterprise (> 1000 emp.)
"Above and beyond for their clients"
What do you like best about CustomerCount?

Their smart, effective, attentive and generous nature has allowed us to produce a number of integrated solutions and precise metrics to better serve our clients. After all, you can’t manage what you can’t measure. Review collected by and hosted on G2.com.

What do you dislike about CustomerCount?

Nothing to dislike; so far so good, after 6 years and counting. Review collected by and hosted on G2.com.

SD
CEO
Small-Business (50 or fewer emp.)
"How Customer Count feedback results improves PACE events"
What do you like best about CustomerCount?

Easy to use and fast post survey results Review collected by and hosted on G2.com.

What do you dislike about CustomerCount?

Have not experienced any issues in using Customer Count, Review collected by and hosted on G2.com.

Kimberly T.
KT
Vice President of Operations
Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Strongly Recommend CustomerCount! "
What do you like best about CustomerCount?

CustomerCount gives us a convenient, organized and customizable way to "listen" to our customers on an ongoing basis. In addition, the CustomerCount Team is always quick to respond to our requests for help and they collaborate with us on how we can improve our survey process. Our partnership with CustomerCount has allowed us to elevate our performance as an organization by giving us tools to improve our ability to serve our customers. Review collected by and hosted on G2.com.

What do you dislike about CustomerCount?

There is honestly nothing we dislike about CustomerCount. Review collected by and hosted on G2.com.

Verified User in Computer Software
GC
Small-Business (50 or fewer emp.)
"Solid software for customer feedback"
What do you like best about CustomerCount?

Immediate feedback on a customers experience with a rep and the ability to monitor rep effectiveness over time. Review collected by and hosted on G2.com.

What do you dislike about CustomerCount?

Really nothing to complain about as the tool was customized to meet our exact requirements. Review collected by and hosted on G2.com.

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