--- title: Custodia Reviews meta_title: 'Custodia Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 103 reviews by the users' company size, role or industry to find out how Custodia works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 103 scale: '5' date_modified: '2026-09-28' parent_category: name: Procurement url: https://www.g2.com/categories/procurement ---

Custodia Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Out of Pocket Expense"
5/5
What do you like best about Custodia?

- quick and very efficient help

- super friendly agent that helped me (William)

- William even send a video explanation Review collected by and hosted on G2.com.

What do you dislike about Custodia?

- a customer service chat option would be great Review collected by and hosted on G2.com.

Dan K.
DK
Dan K.
Chief Revenue Officer (CRO)
Mid-Market (51-1000 emp.)
"A must have product, one of a kind"
5/5
What do you like best about Custodia?

The 360 solution, and uploading receipts is incredibly simple. Review collected by and hosted on G2.com.

What do you dislike about Custodia?

Custodia has been outstanding - the app is easy to use, the customer service is great. Review collected by and hosted on G2.com.

RK
Richard k.
Mid-Market (51-1000 emp.)
"Quick efficient help"
5/5
What do you like best about Custodia?

Easy to navigate and works well with other apps. The support help is very responsive Review collected by and hosted on G2.com.

What do you dislike about Custodia?

Not much, it works, hasn't failed yet. Happy Review collected by and hosted on G2.com.

Verified User in Computer Networking
UC
Verified User in Computer Networking
Enterprise (> 1000 emp.)
"it's quite easy to use."
5/5
What do you like best about Custodia?

The function is straightforward and easy to use Review collected by and hosted on G2.com.

What do you dislike about Custodia?

Can't receive verification code in mainland China. Review collected by and hosted on G2.com.

Dror M.
DM
Dror M.
PA
Enterprise (> 1000 emp.)
"Very intuitive and friendly"
5/5
What do you like best about Custodia?

Visually comfortable and clear. The Support is great, Diana is always there to help Review collected by and hosted on G2.com.

What do you dislike about Custodia?

I wish my company didn’t require receipt Review collected by and hosted on G2.com.

Neria S.
NS
Neria S.
Product Manager
Enterprise (> 1000 emp.)
"The best expense platform out there"
5/5
What do you like best about Custodia?

Reporting capabilities are intuitive plus helpful for analyzing trends. Easily have insight to what is going on, I can plan budgets with real visibility. Extensive integrations saves so much time across the entire organization Review collected by and hosted on G2.com.

What do you dislike about Custodia?

savvy so take time to adopt digital practices. Custodia’s onboarding team always provides assistance. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Custodia feedback"
4/5
What do you like best about Custodia?

Great product, great support and willingness from the company to align the product for the company's need. Review collected by and hosted on G2.com.

What do you dislike about Custodia?

There are still some topics on the integration part that should be improved and be more mature. There us a full commitment from Custodia to enable that. Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Verified User in Publishing
Mid-Market (51-1000 emp.)
"Powerful spend management tool"
5/5
What do you like best about Custodia?

Expense approvals take place in real-time. Managers can predict and approve budgets immediately. Employees can spend immediately and keep track of things automatically. On top of that, Custodia's support is great, helpful and it's a pleasure to work with them. Review collected by and hosted on G2.com.

What do you dislike about Custodia?

There is nothing that I dislike about making my job easier. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Enterprise (> 1000 emp.)
"Sometimes Custodia is hard to use but customer service responds very fast"
4/5
What do you like best about Custodia?

Live support on Slack, communication is vary fast and helpful Review collected by and hosted on G2.com.

What do you dislike about Custodia?

sometimes connections between Custodia and in-house system are not automatically updated Review collected by and hosted on G2.com.

Lior Shani -  H.
LH
Lior Shani - H.
Manages strategic projects
Small-Business (50 or fewer emp.)
"Exceptional level of professionalism and service. Fast, high-quality fault detection and repair"
5/5
What do you like best about Custodia?

Courteous and available services//////// Review collected by and hosted on G2.com.

What do you dislike about Custodia?

Must note that there are no issues that I am not happy with Custody Review collected by and hosted on G2.com.

Questions about Custodia? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Custodia used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

Perceived Cost

$$$$$
Custodia Features
Data
Approvals
Alignment
Savings
Recurring Virtual
Physical
Real-Time Monitoring
Multiple Views
Data Import/Export