--- title: Custodia Reviews meta_title: 'Custodia Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 99 reviews by the users' company size, role or industry to find out how Custodia works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 99 scale: '5' date_modified: '2026-06-30' parent_category: name: Procurement url: https://www.g2.com/categories/procurement --- # Custodia Reviews **Vendor:** Custodia **Category:** [Spend Management Software](https://www.g2.com/categories/spend-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 99 ## About Custodia Custodia is a full-stack spend management purpose-built for global enterprises, seamlessly integrated with issuers and their card products. We offer dynamic, real-time controls to streamline any spend use case—automating workflows and embedding policies directly into payment cards. Out of the box you will get - unmatched security, visibility, and traceability, without compromising ease of use and a smooth user experience. ## Custodia Pros & Cons **What users like:** - Users commend the **excellent customer support** from Custodia, noting quick responses and effective problem-solving from agents. (8 reviews) - Users appreciate the **intuitive interface** of Custodia, making receipt uploads and budget management effortless and efficient. (4 reviews) - Users commend Custodia for its **fast customer support** , highlighting quick resolutions and helpful assistance. (4 reviews) - Users love the **intuitive user interface** of Custodia, enabling effortless receipt uploads and budget management. (2 reviews) - Users value Custodia's **easy setup** , enhancing the overall experience and simplifying financial management tasks. (1 reviews) - Easy Upload (1 reviews) - Intuitive (1 reviews) - Security (1 reviews) **What users dislike:** - Users face **card issues** with delays and incorrect addresses, complicating transactions and risking payment failures. (2 reviews) - Users face **date issues** with Custodia, leading to delays, incorrect address handling, and declined transactions. (2 reviews) - Users find the **inadequate categorization** problematic, leading to transactions being misassigned and confusion in tracking. (2 reviews) - Users find the **budget management system ineffective** , often facing transaction declines and unrecognized budget sources. (1 reviews) - Users find the **overly complicated user interface** of Custodia detracts from their overall experience and usability. (1 reviews) - Users face **invoice issues** with Custodia, struggling to upload important receipts and invoices effectively. (1 reviews) - Limited Acceptance (1 reviews) - Users often face **poor customer support** due to reliance on the team for reports and resolving UI bugs. (1 reviews) - Upload Issues (1 reviews) - Users find the **overly complicated user interface** confusing, impacting their overall experience with Custodia. (1 reviews) ## Custodia Reviews ### 1. Excellent Enterprise Solution for Expenses - tailored to our every needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2020 **What do you like best about Custodia?** Ability to control expenses, easily manage them and speed up the FP&A process. Custodia can also enable multiple features tailored to the company such as automating purchase orders from our ERP, creating entity approval flows, sharing budgets, analyse breakdown of expenses and many more in the pipeline. The AI is also very impressive. Most importantly it has created an excellent framework for us to enable corporate credit card spend across 100s of employees in an easily controllable, user friendly and efficient manner. The customer support is also superb. **What do you dislike about Custodia?** Sometimes there can be minor issues, but nothing significant or impacts the operations of the service. **Recommendations to others considering Custodia:** We researched thoroughly the Enterprise Solution for Expenses and Custodia stood out originally and would be an excellent option for any company who wants a sophisticated yet user-friendly enterprise solution for their credit card expenses **What problems is Custodia solving and how is that benefiting you?** Improve categorization of expenses and constantly evolving with company and employee needs ### 2. Centralized Expense Management with Very Responsive Support **Rating:** 3.5/5.0 stars **Reviewed by:** Andrew B. | US SEARCH ADS LEAD **Reviewed Date:** February 18, 2026 **What do you like best about Custodia?** I really like Custodia's user interface; it's pretty intuitive and easy to use, allowing me to quickly upload receipts and fulfill budget needs. They're very responsive in our personal Slack channels, especially Yulia, who consistently goes above and beyond. Whenever there's a problem, they do everything they can to rectify the issue. I really appreciated Yulia's relentless support when my credit card expired; she not only sent multiple cards but also managed the UPS coordination to track down the lost one. **What do you dislike about Custodia?** In this instance, it took over a month for my updated card to be used, and thus I had to continue using a virtual card, which was risky in the case that certain businesses didn't accept Apple Pay. Sometimes there's issues with the address not being correct, and thus you're not able to make a payment. If the incorrect ZIP code is in, but usually gets ironed out after a few trial and errors. **What problems is Custodia solving and how is that benefiting you?** I use Custodia to monitor all purchases for clients and internal budgets centrally, making it easy to keep receipts in one place. ### 3. Efficient Support with User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Surinya W. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Custodia?** I really appreciate how fast and supportive the staff response is at Custodia. I usually get help from a staff member named Yuliia, who not only answers my questions but also suggests solutions. The initial setup was not complicated, and I found the user journey to be quite friendly. **What do you dislike about Custodia?** Nothing **What problems is Custodia solving and how is that benefiting you?** Custodia helps me extend the expiry date and the staff response is really fast and supportive, providing solutions as well as answers. ### 4. Effortless Expense Management with Quick Support **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek A. **Reviewed Date:** February 04, 2026 **What do you like best about Custodia?** I believe Custodia is an easy-to-use application. The customer support is really up to speed. I recently raised one request, and it was resolved within an hour, so I'm really happy with the overall outcome of Custodia. Particularly, I worked with Julia, and she's very up to speed. **What do you dislike about Custodia?** I believe the Custodia application could be enhanced and modified a bit better for user experience. Sometimes, the Custodia lags in between. It's not a blocker, just constructive feedback that the team can look into. **What problems is Custodia solving and how is that benefiting you?** Custodia helps me in raising my reimbursement expenses and using the Custodia credit card for company and team-related expenses. ### 5. Quick and professional support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Custodia?** Big thanks to specialist Yulia for providing quick and excellent help. She was professional, responsive, and solved my issue. Thank you! **What do you dislike about Custodia?** Some PO were approved but funds haven`t been transferred to the card **What problems is Custodia solving and how is that benefiting you?** Bussines payments ### 6. Effortless Finance Management with Minor Category Hurdles **Rating:** 4.5/5.0 stars **Reviewed by:** Susan B. **Reviewed Date:** January 13, 2026 **What do you like best about Custodia?** I like Custodia for its easy-to-use interface that allows me to see funds, move them around, and attach receipts effortlessly. It really helps when marking things for my finance team, making it easy to handle the multiple purchases we make each week. The setup process for Custodia was easy, which was a pleasant surprise. **What do you dislike about Custodia?** The categories sometimes are tricky, which could be due to my company's code. **What problems is Custodia solving and how is that benefiting you?** I use Custodia for credit card purchases with vendors. It makes it easy to check card expiration, manage funds, attach receipts, and mark them for my finance team, simplifying purchases each week. ### 7. Instant Customer Service That’s Always There When You Need It **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Custodia?** The availability of instant customer service offers great convenience **What do you dislike about Custodia?** Nothing I can think of for now.......... **What problems is Custodia solving and how is that benefiting you?** It assists with our monthly expense claims, streamlining the application process for employees and reducing approval times for managers ### 8. Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ciara O. | Office Operations and Workplace Experience, Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2025 **What do you like best about Custodia?** Easy to use! Yuliia is always a great help to anyone that has issues in our company. She understands the issue with ease and always provides a fast solution which is important as we have deadlines for paying for events/vendors etc! Thank you so much Yuliia :) **What do you dislike about Custodia?** The transaction is being assigned to the wrong category. **What problems is Custodia solving and how is that benefiting you?** They have changed some things but it could be a better system ### 9. Custodia Administrator ( tool Owner) **Rating:** 4.5/5.0 stars **Reviewed by:** Lior S. | Global Procurement Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Custodia?** In today's market, there are numerous tools offering similar services therefore what I find most valuable about Custodia is their exceptional customer support. The team consistently provides us with top-tier service, which is crucial given the tool's extensive features and somewhat complex configuration. Furthermore, the tool's versatility in supporting a wide range of our complicated use cases is also a significant benefit. We utilize this tool globally on a daily basis, and the majority of our team is very satisfied with it. **What do you dislike about Custodia?** However, a notable drawback for me is the overly complicated user interface, both on the web platform and within the app. This aspect could significantly improve our overall experience. Additionally, we sometimes experience issues that impact the tool's credibility, which is a point of concern for us. but I appreciate knowing that Custodia is actively working hard on making these improvements. **What problems is Custodia solving and how is that benefiting you?** Custodia gives us an holistic view and streamlines critical financial processes like personal expense reimbursement and provides the speed and reliability needed by our revenue-generating teams (sales and marketing) on a global scale, \coupled with excellent customer support, make it a key component of our daily operations. Custodia provides functionalities that allow managers to have greater oversight and management of their allocated budgets. it provide features for setting budgets, tracking expenses against budgets in real-time, and alerting stakeholders to potential overruns The tool also allow for the enforcement of spending policies, approval workflows, ensuring compliance and reducing unauthorized purchases. the Mobile app with receipt scanning, automated data capture, and streamlined approval workflows simplify expense reporting and accelerate reimbursements. ### 10. Great Presentation, but the Experience Needs Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Custodia?** Presentation of information and user expirence **What do you dislike about Custodia?** Drill down can be more elaborated per transaction **What problems is Custodia solving and how is that benefiting you?** using credit cards with designated budgets and tracking of these ### 11. Exceptional Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** December 29, 2025 **What do you like best about Custodia?** The app is really helpful and support is even better. **What do you dislike about Custodia?** Nothing at the moment, whenever we encounter issue we reach out to the support team and they resolve the query quickly. **What problems is Custodia solving and how is that benefiting you?** This tool simplifies the process of allocating and managing budgets, making it much more straightforward to handle financial resources. ### 12. Yulia gave me a good help **Rating:** 4.5/5.0 stars **Reviewed by:** Iden H. | Solutions Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Custodia?** It's fast at customer service. The app doesn't cover all the needs though, if I request or ask for adjustment, the customer service team gives me a right solution in a short time. **What do you dislike about Custodia?** The app has UI bugs that makes user have no choice to resolve it themselves but reach out to the customer service team. **What problems is Custodia solving and how is that benefiting you?** Easy to request budget approval in a remote and global working environment. ### 13. Custodia **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Custodia?** Good when it works and sometimes the pot allocations are really useful. The support team are really responsive and helpful - Yulia helped me with an issue today so quickly. Thanks! **What do you dislike about Custodia?** Not super helpful when it declines transactions (and trying to choose a budget it thinks it should come from, not recognising addresses etc), and sometimes the expiry of budget pots. **What problems is Custodia solving and how is that benefiting you?** N/A ### 14. Custodia **Rating:** 5.0/5.0 stars **Reviewed by:** Ohad D. | Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Custodia?** Service is great , I always get a get a fast reply **What do you dislike about Custodia?** Most of the time works good , no issues . **What problems is Custodia solving and how is that benefiting you?** N/A ### 15. Outstanding Customer Service Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Custodia?** Customer service at Custodia is strong, the agents are always responsive and support me when I have an issue. **What do you dislike about Custodia?** So far there is nothing that I can think of. **What problems is Custodia solving and how is that benefiting you?** Yuliia from Custodia Customer Support has been super helpful solving my issues with the platform. ### 16. Custodia is excellent solution for business **Rating:** 5.0/5.0 stars **Reviewed by:** Paulina K. | operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Custodia?** Very attentive and informed Customer Care. **What do you dislike about Custodia?** Conversion to $. We need to check the € to $ conversion before adding the payment plan. At times, the purchase cannot be added the plan, as the conversion changes. **What problems is Custodia solving and how is that benefiting you?** Custodia is giving as independence in every day operations. ### 17. Comprehensive credit card tool, easy handling, good support **Rating:** 4.0/5.0 stars **Reviewed by:** Regina W. | Administration for Service, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Custodia?** Capture and also release all receipts with an app. **What do you dislike about Custodia?** Too frequent approving and review necessary. **What problems is Custodia solving and how is that benefiting you?** Support helps quickly and straightforwardly. If the system does not have a solution ready, support tries to find a solution. ### 18. Help from custodia's team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Custodia?** The team are very helpful and always like to help with any matter. I've spoke to Yulia yesterday and she was very kind and helpful. **What do you dislike about Custodia?** I have no bad review about custodia..... **What problems is Custodia solving and how is that benefiting you?** They are helping with any problem that we have, and we have many tenants with many problems. ### 19. Speedy and helpful customer care **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Custodia?** Yuliia Shatybelko was so helpful and speedy with my concern. Thanks so much! **What do you dislike about Custodia?** Very time consuming to use when it doesn't go well. Customer care is essential to help navigate these technical issues. **What problems is Custodia solving and how is that benefiting you?** business payments ### 20. Custodia's Customer Service is super responsive and consistently helpful! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Custodia?** I have a dedicated person that I can reach out to for any questions! William Ballew has been great at teaching me the ins & outs of the platform and responding to all the random things I send his way. The platform is user friendly and easy to navigate - which is a lifesaver as an admin with lots of users!! **What do you dislike about Custodia?** The reports feature can be super detailed and you can drill down to anything you need. But it can take a lot to build what you need. I wish there were standard reports that I could tweak as needed. I end up relying on the Custodia team to send me reports. **What problems is Custodia solving and how is that benefiting you?** Managing spend on a global level ### 21. A review about Custodia **Rating:** 5.0/5.0 stars **Reviewed by:** Arava S. | Branch Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Custodia?** Very friendly for the users in our company **What do you dislike about Custodia?** We need to use cash but this is not really a problem in Custodia because the platform works fine **What problems is Custodia solving and how is that benefiting you?** We have the ability to take images of our invoices and we no longer have to keep trace of them - and it's a much easier procedure. ### 22. So pleased with this app.! **Rating:** 5.0/5.0 stars **Reviewed by:** Nimrod K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Custodia?** We really believe strongly in this solution! The capabilities we have seen in the Custodia app. are not like we have seen anywhere else! Also, Ayelet supports us quickly and professionally. **What do you dislike about Custodia?** Nothing that I can report at this stage. We have been working with it for a long while and Custodia truly tries to customize everything to our needs. **What problems is Custodia solving and how is that benefiting you?** We offer the Custodia app. as a part of our solution for Spend management and employee benefits - with one global credit card that is very flexible. ### 23. Service Review **Rating:** 4.5/5.0 stars **Reviewed by:** Shani A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Custodia?** It's fast and easy to manage- it gives us a full picture of our expenses, and it's easy to manage the employee's expenses. A very comfortable user interface **What do you dislike about Custodia?** The fact that it doesn't show the budget charged but only how much was spent- in the App. The fact that the admin roles are available only in the website and not the App The fact that we have to wait 3 weeks at least for each credit card- it's too much. **What problems is Custodia solving and how is that benefiting you?** Managing the employee's and company's expenses- in Israel and abroad in one system. ### 24. Product manager fintech and payments **Rating:** 5.0/5.0 stars **Reviewed by:** עידו . | Product Compliance, Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2024 **What do you like best about Custodia?** Great product is for benefit, spend and procurement management, great support team. **What do you dislike about Custodia?** I can't think on anything right now, every request for features or support is being delivered In amazing SLA **What problems is Custodia solving and how is that benefiting you?** Custodia is helping big enterprises (and me) to manage all the company's benefit, spend and procurement needs thus saving effort and money to our organisation. Furthermore Custodia is helping us to strength the relationship between the company and its employees by being a great tool for engaging employees inreal time benefit and saving effort in book keeping by managing the spend and procurement needs. ### 25. Review about Custodia's product **Rating:** 5.0/5.0 stars **Reviewed by:** Amit H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Custodia?** I love the idea of Custodia. There are many interesting things to do with the system **What do you dislike about Custodia?** The system is too complicated some times. I still need the support team too often. **What problems is Custodia solving and how is that benefiting you?** It solves to issues in my company: 1. Solves the issue of fast transactions with vendors: The managers can controll the funds in a very safe way. 2. Our employees need to go out abroad and it gives me controll of their expenses with their clients. ### 26. Wonderful platform for the public sector. Very cutting edge and friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Ayelet A. | Customer Success Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Custodia?** Friendly platform and easy to learn and use. Great service, answers for every question. Easy to upload invoices. **What do you dislike about Custodia?** At this point I don't have anything negative to say. When there are issues, Custodia helps to fix them. **What problems is Custodia solving and how is that benefiting you?** It helps me manages my users, my budgest, gives me easy way and effective way to look at reports without the paperwork. ### 27. A very secure platform **Rating:** 5.0/5.0 stars **Reviewed by:** Gal S. | Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Custodia?** Custodia is a very safe platform to work with. We see the security mechanisms all over and it is very important when dealing with credit cards. **What do you dislike about Custodia?** I have been working with Custodia for a while now and I have not had any special incidents that they did not handle properly and quickly. **What problems is Custodia solving and how is that benefiting you?** We offer Custodia as a complementary product for B2B clients, so that they will be able to grant benefits to their employees and then manage the expenses. ### 28. Amazing Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nimrod B. | Head of recruitment processes, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Custodia?** Ayelet was great in explaining about the card and the issuance process **What do you dislike about Custodia?** I have seen no bugs in the app. so far and it is very issue to navigate in it **What problems is Custodia solving and how is that benefiting you?** We get benefits for all sorts of perks. It is great for traveling abroad with one credit card ### 29. CAL PLATFORM APP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Custodia?** The app's interface is clean and intuitive, making it easy to manage and secure my personal data. I appreciate how seamlessly I can encrypt and store sensitive information like passwords, credit card details, and personal notes. Custodia's security measures give me peace of mind knowing that my data is protected. **What do you dislike about Custodia?** Custodia is a solid app for securing personal data, but there are a few areas where it could improve. one aspect that could be improved is the speed of synchronization between devices **What problems is Custodia solving and how is that benefiting you?** the ability to spend a limited budget ### 30. Great platform for public sector **Rating:** 5.0/5.0 stars **Reviewed by:** yarden C. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2024 **What do you like best about Custodia?** The app is super fast and intuitive to use to on the go In addition adi spitzen provides a professional and good service **What do you dislike about Custodia?** The application contains too many options and screens and it is quite confusing to know everything **What problems is Custodia solving and how is that benefiting you?** Group of employees and giving assignments to employees quick purchase orders without the need for multiple signatures ### 31. Custodia as a platform for Cal kids card program **Rating:** 5.0/5.0 stars **Reviewed by:** Calanit D. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2022 **What do you like best about Custodia?** Great support and fast response to our development needs **What do you dislike about Custodia?** So far i dont have something negitive to say **What problems is Custodia solving and how is that benefiting you?** In one place we can manage spend globally for several subsidiaries. It’s so easy to correctly track and manage spend and budgets at every level in a large growing organization. Custodia completely removed tedious month end expense processes. ### 32. How great to get benefits this way **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Custodia?** I issued my credit card lately and was so happy to get benefits this way! The issuance was simple and I look forward to using it more **What do you dislike about Custodia?** I have not seen something problematic as of yet **What problems is Custodia solving and how is that benefiting you?** We recieve benefits from our employer this way and it is much more simple than before ### 33. Great support team **Rating:** 4.5/5.0 stars **Reviewed by:** Olha V. | Event Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Custodia?** It is easy to use, interface is user-friendly. The support team is super fast and helpful. **What do you dislike about Custodia?** Sometimes the PO can not match the purchase **What problems is Custodia solving and how is that benefiting you?** We do not need to have contracts with the vendors in one time purchase ### 34. informative and pleasant **Rating:** 5.0/5.0 stars **Reviewed by:** Ravid R. | Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Custodia?** Ayelet was kind and paitiant . Led us throw the growing pains of a new technolegy. the App is comfurtable to use. It made the "end of the month" a lot easer and orgenaized **What do you dislike about Custodia?** That we didn't use it before. The Logo could have been better:) **What problems is Custodia solving and how is that benefiting you?** We use it for petty cash expenses - it made processes much shorter and the management can see the data in a clear manner ### 35. A very easy system to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Dor K. | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2024 **What do you like best about Custodia?** We have worked with Custodia for a long time and it is so easy to use - and the possibilities are endless **What do you dislike about Custodia?** We get great support so problems get solved very fast **What problems is Custodia solving and how is that benefiting you?** We give credit cards to employees to enable benefits and then we can manage their spend very clearly ### 36. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Allison L. | Product Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Custodia?** Great customer service - whenever I have an issue, my account manager is extremely helpful. **What do you dislike about Custodia?** It needs to be more flexible for users. I would like to be able to control where charges go. **What problems is Custodia solving and how is that benefiting you?** Event management ### 37. Team is very support team and fast respose even at the weekend. **Rating:** 5.0/5.0 stars **Reviewed by:** Lalita B. | Advertising Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2024 **What do you like best about Custodia?** Easy to use and fast respose from CS team **What do you dislike about Custodia?** I don't have any dislike at the moment from my experience **What problems is Custodia solving and how is that benefiting you?** My card heck and i reach out to them at the weekend and they very respossive and hepful. ### 38. Review of CalPlatform and Cal4Gov **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Custodia?** Uploading receipts is very simple. The app is fast and simple to use, the login page is clear to the users. **What do you dislike about Custodia?** In general - I'm satisfied from the app, and fixes are realesed often. **What problems is Custodia solving and how is that benefiting you?** We have large teams with many different spend needs across the organization. What used to be complicated to track is now organized and managed efficiently with one platform. ### 39. Review about Cal4gov **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Custodia?** Cal4gov is used for mant organizations under the Public sector which are using the app with many usecases - petty cash, ATM, general procument. Login in is very simple and the design is ui&ux outstanding. **What do you dislike about Custodia?** Nothing. Custodia improving&realising versions every 1-2 weeks. **What problems is Custodia solving and how is that benefiting you?** Custodia enables per users to view the expenses, budgets in a simple way, using the app or the web. ### 40. One card for many uses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2022 **What do you like best about Custodia?** Don't need to issue many different cards for different vendors or different purposes **What do you dislike about Custodia?** I actually can't think of a fault. We really enjoy using Custodia. They have thought of everything and are always steps ahead **What problems is Custodia solving and how is that benefiting you?** In one card we can allocate budgets for different spend purposes. Finance has full visibility of the spend without loosing control ### 41. Great support team **Rating:** 5.0/5.0 stars **Reviewed by:** Ira Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2024 **What do you like best about Custodia?** the big optionality of kategories. great UX-UI I have done 2 trainings by now and it seems simple so far! We are also in the process of integration to another accounting system. **What do you dislike about Custodia?** the otomaticly implementation to Priority dosn't exist **What problems is Custodia solving and how is that benefiting you?** budgeting and traveling for our employees ### 42. Easy spend management application **Rating:** 5.0/5.0 stars **Reviewed by:** Monira S. | Product Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Custodia?** the design intuitive and user-friendly easy to navigate through the app's features **What do you dislike about Custodia?** I don’t have anything negative to say about the app **What problems is Custodia solving and how is that benefiting you?** An external budget management system that includes advanced features and saves us developing the ability independently ### 43. We are very pleased and satisfied from your services, we would recommend to other companies as well **Rating:** 5.0/5.0 stars **Reviewed by:** Alona S. | Qa engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Custodia?** Useful service, very professional and quick support **What do you dislike about Custodia?** I did not find anything so can't tell what I dislike **What problems is Custodia solving and how is that benefiting you?** We used the credit card for testing purposes ### 44. Review about Custodia **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Custodia?** I appreciate being able to track our budgets and see the data about them **What do you dislike about Custodia?** The declines in the system are problematic and we need support on the spot **What problems is Custodia solving and how is that benefiting you?** Tracking who is using which credit card - that it's associated to each user and I see the amounts much easier than in regular credit cards. Attaching the receipts is great! ### 45. Review about Custodia's Product and Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Custodia?** This system has the capability to enable independance to their clients. It is a self-service platform so it's very helpful **What do you dislike about Custodia?** We need to make it more sinple for HR and Finance people **What problems is Custodia solving and how is that benefiting you?** It enables the clients to track all the data about the budgets and give more budgets ### 46. Ayelet's support was very patient until I was able to connect **Rating:** 5.0/5.0 stars **Reviewed by:** Miri M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Custodia?** Easy to use the app and ask for activities. The transactions go smoothly. **What do you dislike about Custodia?** Still having dificulties of seeing how much I have left in my activity **What problems is Custodia solving and how is that benefiting you?** We use the credit cards for procurment ### 47. My review about Custodia **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Custodia?** The level of service, the availability at any time **What do you dislike about Custodia?** Everything is perfect, nothing I can think of at this stage. **What problems is Custodia solving and how is that benefiting you?** We offer as a complementary product for benefits for pir clients and employees. ### 48. Employee credit cards **Rating:** 3.5/5.0 stars **Reviewed by:** meital k. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Custodia?** Simplicity for card operation Uploading receipts is incredibly simple. The app is super fast and intuitive to use to on the go **What do you dislike about Custodia?** I don’t have anything negative to say. Custodia has been outstanding - the app is easy to use, the customer service is great. **What problems is Custodia solving and how is that benefiting you?** Credit Cards ### 49. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Custodia?** Uploading receipts is incredibly simple. The app is super fast , accessible and has excellent user experiences **What do you dislike about Custodia?** I have nothing negative to say. Custodia was outstanding - the app is easy to use, the customer service is great and every question is answered quickly. **What problems is Custodia solving and how is that benefiting you?** We are using custodia for petty cash, general procurment, welfare in all the gomverment ministries as part of HASHKAL project ### 50. Wix employee **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2024 **What do you like best about Custodia?** I like the usability, the interface, and the swift response. **What do you dislike about Custodia?** There's nothing actually that I dislike about it. **What problems is Custodia solving and how is that benefiting you?** It allows the have a budget for meals. ## Custodia Discussions - [What is Custodia used for?](https://www.g2.com/discussions/what-is-custodia-used-for) - [View Custodia pricing details and edition comparison](https://www.g2.com/products/custodia/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-01+14%3A50%3A15+-0500&secure%5Bsession_id%5D=edfbf5fe-8282-4fa1-b87f-14bcd69c3f36&secure%5Btoken%5D=09aa6973ef21a1bdac7f0574a6eccd06446e209390236ab0be2050f351556023&format=llm_user) ## Custodia Integrations - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) ## Custodia Features **Setup** - Data - Approvals - Alignment **Performance** - KPIs - Benchmarks - Forecasting - Savings **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **Reporting** - Real time - Multiple Views - Export - Budgets **Payments** - Vendor - Recurring - Employee Reimbursements - ACH **Fraud & Risk Management** - Notifications - Unique Cards - Controls **Agentic AI - Spend Management** - Proactive Assistance ## Top Custodia Alternatives - [Spendesk](https://www.g2.com/products/spendesk/reviews) - 4.6/5.0 (411 reviews) - [Mesh Payments](https://www.g2.com/products/mesh-payments/reviews) - 4.6/5.0 (1,064 reviews) - [Pleo](https://www.g2.com/products/pleo/reviews) - 4.7/5.0 (1,417 reviews)