Custodia Reviews & Product Details

Ability to control expenses, easily manage them and speed up the FP&A process. Custodia can also enable multiple features tailored to the company such as automating purchase orders from our ERP, creating entity approval flows, sharing budgets, analyse breakdown of expenses and many more in the pipeline. The AI is also very impressive. Most importantly it has created an excellent framework for us to enable corporate credit card spend across 100s of employees in an easily controllable, user friendly and efficient manner. The customer support is also superb. Review collected by and hosted on G2.com.

Sometimes there can be minor issues, but nothing significant or impacts the operations of the service. Review collected by and hosted on G2.com.

I really like Custodia's user interface; it's pretty intuitive and easy to use, allowing me to quickly upload receipts and fulfill budget needs. They're very responsive in our personal Slack channels, especially Yulia, who consistently goes above and beyond. Whenever there's a problem, they do everything they can to rectify the issue. I really appreciated Yulia's relentless support when my credit card expired; she not only sent multiple cards but also managed the UPS coordination to track down the lost one. Review collected by and hosted on G2.com.

In this instance, it took over a month for my updated card to be used, and thus I had to continue using a virtual card, which was risky in the case that certain businesses didn't accept Apple Pay. Sometimes there's issues with the address not being correct, and thus you're not able to make a payment. If the incorrect ZIP code is in, but usually gets ironed out after a few trial and errors. Review collected by and hosted on G2.com.

Being able to manage employee initiatives, communications, and engagement data all from a single platform has significantly simplified our day-to-day operations and made routine tasks easier to coordinate. Review collected by and hosted on G2.com.

While the platform meets most of our needs effectively, a few workflows could be more customizable so they align better with our organization’s unique processes. Review collected by and hosted on G2.com.

I really appreciate how fast and supportive the staff response is at Custodia. I usually get help from a staff member named Yuliia, who not only answers my questions but also suggests solutions. The initial setup was not complicated, and I found the user journey to be quite friendly. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Usability and support team that is always available Review collected by and hosted on G2.com.

some bugs in the app that should be fixed (i.e. notifications and image upload) Review collected by and hosted on G2.com.

I believe Custodia is an easy-to-use application. The customer support is really up to speed. I recently raised one request, and it was resolved within an hour, so I'm really happy with the overall outcome of Custodia. Particularly, I worked with Julia, and she's very up to speed. Review collected by and hosted on G2.com.

I believe the Custodia application could be enhanced and modified a bit better for user experience. Sometimes, the Custodia lags in between. It's not a blocker, just constructive feedback that the team can look into. Review collected by and hosted on G2.com.

Big thanks to specialist Yulia for providing quick and excellent help. She was professional, responsive, and solved my issue. Thank you! Review collected by and hosted on G2.com.

Some PO were approved but funds haven`t been transferred to the card Review collected by and hosted on G2.com.

Ease of usage, its design, how you can add your bills. Ypp Review collected by and hosted on G2.com.

Its UI, its authentication layer and scroll. Review collected by and hosted on G2.com.

I like Custodia for its easy-to-use interface that allows me to see funds, move them around, and attach receipts effortlessly. It really helps when marking things for my finance team, making it easy to handle the multiple purchases we make each week. The setup process for Custodia was easy, which was a pleasant surprise. Review collected by and hosted on G2.com.

The categories sometimes are tricky, which could be due to my company's code. Review collected by and hosted on G2.com.

Fast support, easy to navigate on the app Review collected by and hosted on G2.com.

multiple cards (virtual and physical) can create confusion Review collected by and hosted on G2.com.