--- title: Custodia Reviews meta_title: 'Custodia Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 103 reviews by the users' company size, role or industry to find out how Custodia works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 103 scale: '5' date_modified: '2026-09-28' parent_category: name: Procurement url: https://www.g2.com/categories/procurement ---

Custodia Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Regina W.
RW
Regina W.
Administration for Service
Small-Business (50 or fewer emp.)
"Comprehensive credit card tool, easy handling, good support"
4/5
What do you like best about Custodia?

Capture and also release all receipts with an app. Review collected by and hosted on G2.com.

What do you dislike about Custodia?

Too frequent approving and review necessary. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Help from custodia's team"
5/5
What do you like best about Custodia?

The team are very helpful and always like to help with any matter. I've spoke to Yulia yesterday and she was very kind and helpful. Review collected by and hosted on G2.com.

What do you dislike about Custodia?

I have no bad review about custodia..... Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Speedy and helpful customer care"
4/5
What do you like best about Custodia?

Yuliia Shatybelko was so helpful and speedy with my concern. Thanks so much! Review collected by and hosted on G2.com.

What do you dislike about Custodia?

Very time consuming to use when it doesn't go well. Customer care is essential to help navigate these technical issues. Review collected by and hosted on G2.com.

Verified User in Computer Games
AC
Verified User in Computer Games
Mid-Market (51-1000 emp.)
"Custodia's Customer Service is super responsive and consistently helpful!"
4.5/5
What do you like best about Custodia?

I have a dedicated person that I can reach out to for any questions! William Ballew has been great at teaching me the ins & outs of the platform and responding to all the random things I send his way. The platform is user friendly and easy to navigate - which is a lifesaver as an admin with lots of users!! Review collected by and hosted on G2.com.

What do you dislike about Custodia?

The reports feature can be super detailed and you can drill down to anything you need. But it can take a lot to build what you need. I wish there were standard reports that I could tweak as needed. I end up relying on the Custodia team to send me reports. Review collected by and hosted on G2.com.

AS
Arava S.
Branch Manager
Mid-Market (51-1000 emp.)
"A review about Custodia"
5/5
What do you like best about Custodia?

Very friendly for the users in our company Review collected by and hosted on G2.com.

What do you dislike about Custodia?

We need to use cash but this is not really a problem in Custodia because the platform works fine Review collected by and hosted on G2.com.

NK
Nimrod K.
Mid-Market (51-1000 emp.)
"So pleased with this app.!"
5/5
What do you like best about Custodia?

We really believe strongly in this solution! The capabilities we have seen in the Custodia app. are not like we have seen anywhere else! Also, Ayelet supports us quickly and professionally. Review collected by and hosted on G2.com.

What do you dislike about Custodia?

Nothing that I can report at this stage. We have been working with it for a long while and Custodia truly tries to customize everything to our needs. Review collected by and hosted on G2.com.

SA
Shani A.
Mid-Market (51-1000 emp.)
"Service Review"
4.5/5
What do you like best about Custodia?

It's fast and easy to manage- it gives us a full picture of our expenses, and it's easy to manage the employee's expenses. A very comfortable user interface Review collected by and hosted on G2.com.

What do you dislike about Custodia?

The fact that it doesn't show the budget charged but only how much was spent- in the App.

The fact that the admin roles are available only on the website and not the App

The fact that we have to wait 3 weeks at least for each credit card- it's too much. Review collected by and hosted on G2.com.

עידו .
ע
עידו .
Product Compliance
Enterprise (> 1000 emp.)
"Product manager fintech and payments"
5/5
What do you like best about Custodia?

Great product is for benefit, spend and procurement management, great support team. Review collected by and hosted on G2.com.

What do you dislike about Custodia?

I can't think on anything right now, every request for features or support is being delivered In amazing SLA Review collected by and hosted on G2.com.

AH
Amit H.
Small-Business (50 or fewer emp.)
"Review about Custodia's product"
5/5
What do you like best about Custodia?

I love the idea of Custodia. There are many interesting things to do with the system Review collected by and hosted on G2.com.

What do you dislike about Custodia?

The system is too complicated some times. I still need the support team too often. Review collected by and hosted on G2.com.

Ayelet A.
AA
Ayelet A.
Customer Success Manager
Enterprise (> 1000 emp.)
"Wonderful platform for the public sector. Very cutting edge and friendly."
5/5
What do you like best about Custodia?

Friendly platform and easy to learn and use. Great service, answers for every question. Easy to upload invoices. Review collected by and hosted on G2.com.

What do you dislike about Custodia?

At this point I don't have anything negative to say. When there are issues, Custodia helps to fix them. Review collected by and hosted on G2.com.

Questions about Custodia? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Custodia used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

Perceived Cost

$$$$$
Custodia Features
Data
Approvals
Alignment
Savings
Recurring Virtual
Physical
Real-Time Monitoring
Multiple Views
Data Import/Export