Having worked with the project managers and development team, this reviewer finds the customer service at this company to be highly personalized and effective. The V1 product is not as smooth, though improvements are underway.
View Full ReviewCuracubby is just what I needed to handle my billing so I could focus on serving my families. Having the support of Curacubby and its very responsive staff has improved my operations. I can trust my clients will get their invoices on time and that my deposits will be made swiftly. If there are any questions or concerns, their customer service and technical support are prompt and knowledgeable. I can always count on Curacubby to help me troubleshoot any issues. I highly recommend their top-notch service. Review collected by and hosted on G2.com.
None. I am very satisfied with Curacubby Review collected by and hosted on G2.com.
I like the different components within the Curacubby management system, and there are updates constantly that make it better. We used Private Advantage for many years, then Childcare Manager. The latter was no longer being supported so the search was on until we found Curacubby. Review collected by and hosted on G2.com.
The inability to go from one student to the next when looking in a specific tab. We were able to do that in Private Advantage.
It would be helpful to know about changes. I know there are many, but we usually just stumble upon new fixes and tell each other. Review collected by and hosted on G2.com.
I love how easy it is to work with the Curacubby site myself without needing much support in general. However, when I need help, I appreciate how available Curacubby reps are to troubleshoot issues. They always get back to me within a day of my support ticket & are willing to work with our parents when needed. Review collected by and hosted on G2.com.
Some limitations need to be worked around or require extra time, but Curacubby is always looking for ways to make improvements. Review collected by and hosted on G2.com.
Curacubby created three separate web portals for our schools, preschool, K-12 and Bible College. The staff and parents love it! Review collected by and hosted on G2.com.
There are always things you wished were different, but overall the software has helped our school meet the needs of the staff and the parents. Review collected by and hosted on G2.com.
Easy to use and easy to understand for both staff and parents! Review collected by and hosted on G2.com.
Wish it had a Grades module so we could use it to record our student assignments and grades as well! Review collected by and hosted on G2.com.
The attendance feature works alright. I haven't explored all the features because I am not sure of them. Review collected by and hosted on G2.com.
I haven't seen any specific downsides. It seems like a solid program. Review collected by and hosted on G2.com.
Powerful system that covers all of our operational needs. Support service team is phenomenal! Review collected by and hosted on G2.com.
I wish I could be a beta tester and that some of the updates were tested further before being released. Review collected by and hosted on G2.com.
Easy to use. They always do updates. I can reach my parents easily. Review collected by and hosted on G2.com.
The video recording needs to allow longer video time. Review collected by and hosted on G2.com.
Helpful and knowledgeable staff. Getting help almost immediately Review collected by and hosted on G2.com.
Changing programs and reports often. I get used to one, and it changes. I have to start all over to find out the right report Review collected by and hosted on G2.com.
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