# Crowdly Reviews
**Vendor:** Crowdly  
**Category:** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 7
## About Crowdly
Crowdly&#39;s advocate marketing software helps brands increase brand advocacy and word-of-mouth by making it easy to identify and connect with their authentic, passionate advocates.




## Crowdly Reviews
  ### 1. Crowdly review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Omkar G. | Business Analyst, Retail, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Crowdly?**

Crowdly has the best market research facility. As a Business Analyst, I need to be in touch with all the market trendes. Thus crowdly is helping us in market research  a lot. My marketing team also uses it very often

**What do you dislike about Crowdly?**

They can work on their looks and feel. Some good personalisation can be better.

**What problems is Crowdly solving and how is that benefiting you?**

Since we are a SaaS enterprise company we need a lot of market research and marketing team uses it for the same. This helps us guage the competitors and plan accordingly

  ### 2. Great for crowdsourcing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Heather W. | Marketing and Communications Strategist, Consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2023

**What do you like best about Crowdly?**

Great for crowdsourcing and it's convenient because it has the benefits of a focus group but it's online so it is easy to use.

**What do you dislike about Crowdly?**

Not as popular and response rates can be low

**What problems is Crowdly solving and how is that benefiting you?**

It is a great way to gather consumer information and disseminate information to your audience.

  ### 3. Great Way for Customer Engagement and Reviews

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Crowdly?**

The personalization and white-labeling is what pulled us to Crowdly for our clients. We have been able to boost our clients reviews through the automated outreach and measure consumer happiness with automated surveys. It's been a huge benefit to us and our clients and they use it all the time.

**What do you dislike about Crowdly?**

It took a little to get set up but after it was going it is very easy to maintain. Customer support helps immensly here.

**What problems is Crowdly solving and how is that benefiting you?**

Lack of reviews and automation.

  ### 4. Great Insights About Your Online Community

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle N. | Book Author, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Crowdly?**

What I find most helpful about Crowdly is how you can really narrow down your online fans/advocates by their name and interaction.

**What do you dislike about Crowdly?**

Crowdly can sometimes be slow, but otherwise a great tool.

**What problems is Crowdly solving and how is that benefiting you?**

Crowdly is trying to build brand awareness with influencers.

  ### 5. Love for authentic marketing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about Crowdly?**

cost effective since no surprise fees
hands-off approach

**What do you dislike about Crowdly?**

confidentiality issues since crowdly does not protect sensitive information

**What problems is Crowdly solving and how is that benefiting you?**

enagaging best customers in an effective, structured and measurable way

  ### 6. Good but slow some times

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Crowdly?**

ease of use and feature richness whta makes it perfect.

**What do you dislike about Crowdly?**

soemtimes it slow and frustrating experience.

**What problems is Crowdly solving and how is that benefiting you?**

easiest and a systematic way of running the compaign for my product

  ### 7. It's a great tool that has plenty of insights that you normally wouldn't have about your community

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2015

**What do you like best about Crowdly?**

I think it's a great tool that allows you to identify fans by name, interaction, and it rates them based off level of interaction and what conversations they're having on your community page

**What do you dislike about Crowdly?**

It's a start up and there are certain limitations but they are actively working to help us and add new features in

**Recommendations to others considering Crowdly:**

Yes - I think it's amazing how much information you can find out about your audience through the audit and constantly build groups and segments to further engage and build brand loyalty 

**What problems is Crowdly solving and how is that benefiting you?**

Identifying influencers for product trial and building awareness using the right people


## Crowdly Discussions
  - [What is Crowdly used for?](https://www.g2.com/discussions/what-is-crowdly-used-for)

- [View Crowdly pricing details and edition comparison](https://www.g2.com/products/crowdly/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+07%3A00%3A18+-0500&secure%5Bsession_id%5D=4d3963c2-a7a4-4be0-997c-04f96fd99dd3&secure%5Btoken%5D=7fe9533eeb157cc8c78cb2d9ba4c311a98770192508b8d353369e49ed07c079e&format=llm_user)

## Crowdly Features
**Agentic AI - Customer Advocacy**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Discovery**
- Referral Program
- Incentives
- 3rd-Party Trends

**Insight**
- Monitoring
- Adoption Insight
- Engagement Analysis

**Mobile**
- Mobile Optimization

**Platform**
- Multichannel Sharing
- Forum
- Integration
- Content Distribution

## Top Crowdly Alternatives
  - [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) - 4.4/5.0 (388 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,930 reviews)
  - [impact.com](https://www.g2.com/products/impact-com/reviews) - 4.4/5.0 (2,168 reviews)

