I use crmConnect to manage all my customer chat and leads in one place. I appreciate how it keeps my chats organized. I like the easy chat management because everything comes into one inbox, so I don't have to jump between apps. The fast AI replies are great because they provide quick, ready answers for faster responses. Setting up crmConnect was pretty easy with just a few steps, and we were ready to go. Review collected by and hosted on G2.com.

Feels a bit slow when switching between chats & UI could be more bit smoother but nothing major Review collected by and hosted on G2.com.

I appreciate CRMConnect because it makes it much easier to manage follow-ups with potential leads and track traffic. Review collected by and hosted on G2.com.

CRMConnect occasionally overlooks when multiple duplicate guest cards are submitted, which can be frustrating. Additionally, the responses often feel impersonal and repetitive, making the experience less engaging. Review collected by and hosted on G2.com.

Helps in quickly resolving customer issues. Also when a case is escalated it becomes easier to communicate the same with the customer. User friendly when compared to its competitors Review collected by and hosted on G2.com.

Sometimes the application is a little slow and gets stuck. Need to wait for some time to get it fixed. Need to have a lot of patience to tackle this kind of situation. Review collected by and hosted on G2.com.

It manages and stores all customer-related data, making it easier to access and update the information. With the detailed customer profile, it helps to build a strong relationship with clients. Its analytics and reporting features offer insights. Review collected by and hosted on G2.com.

Nothing to dislike as it enhances productivity. Review collected by and hosted on G2.com.

The ability to centralise all client data, making it simple to access and manage. CRMConnect may provide tools for managing sales opportunities, forecasting sales, and tracking leads, making it simpler for companies to increase sales and improve their sales processes. Review collected by and hosted on G2.com.

CRM systems may have a challenging setup and learning curve, requiring time and training to fully comprehend and use. I believe that CRMConnect's level of customization falls short of their unique business requirements or preferences. Review collected by and hosted on G2.com.

It helps us to make the sales process better and it helps the user to save time by speeding up and improving the sales management system. Review collected by and hosted on G2.com.

There are no issues in CRM Connect. I believe it has no issues right now for the users that use the system, but I believe the system should expand to include more functionality like a follow-up calendar. Review collected by and hosted on G2.com.

The best feature of using this crmconnect is that data entry can be made automatic, it has a dashboard which supervises all sales activity. It is also scalable and can be expanded Review collected by and hosted on G2.com.

The least feature to dislike about crmconnect is that it needs a proper setup to function. sometimes setting up the crm can be costly and not suitable for small scale company or start ups. Review collected by and hosted on G2.com.

It's user friendly interface, data security and flexibility in integrating with all platforms like hubspot or Salesforce. Review collected by and hosted on G2.com.

I couldn't find any drawbacks with this tool. Review collected by and hosted on G2.com.

It is easy to use and manage Sales marketing and customer together Review collected by and hosted on G2.com.

It's take little more time to understand. Review collected by and hosted on G2.com.

You can be a self started in your seed funding round and still use this application. The automation for tracking your leads and sales is easy so that is probably one less person you have to hire. Review collected by and hosted on G2.com.

The inability to connect with other softwares that I am using in my firm. Since the leads flow in from those softwares, it kind of creates a double accounting problem without the connectivity Review collected by and hosted on G2.com.