--- title: crmConnect Reviews meta_title: 'crmConnect Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 22 reviews by the users' company size, role or industry to find out how crmConnect works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 22 scale: '5' date_modified: '2026-08-04' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # crmConnect Reviews **Vendor:** CRM Aus **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.2/5.0 **Total Reviews:** 22 ## About crmConnect CRM Connect is an all-in-one sales and marketing automation platform designed to help businesses attract, nurture, and close more customers efficiently. By integrating a comprehensive suite of tools, CRM Connect enables companies to manage customer relationships, automate marketing efforts, and streamline sales processes, all within a single, user-friendly interface. Key Features and Functionality: - Customer Relationship Management (CRM): Maintain a centralized database of unlimited contacts, track sales pipelines, and manage customer interactions effectively. - Marketing Automation: Automate email and SMS campaigns, create nurture sequences, and engage leads through various channels, including social media, email, text, voicemail, and chat. - Website and Funnel Builder: Design and deploy websites, landing pages, and sales funnels with ease, utilizing a library of pre-built templates and a drag-and-drop editor. - Appointment Scheduling: Offer self-scheduling calendars synced with Google Calendar or Outlook, allowing clients to book appointments seamlessly. - AI-Powered Features: Leverage AI for voice connectivity, conversation management across multiple channels, and workflow automation to enhance customer engagement and operational efficiency. - Unified Communication Inbox: Consolidate messages from various platforms, including Facebook, Instagram, Google My Business, SMS, phone calls, email, and web chat, into a single inbox for streamlined communication. - Reporting and Analytics: Gain insights into sales performance, marketing effectiveness, and customer behavior through comprehensive reporting tools. - Payment and Invoicing: Process payments directly through the CRM, manage invoicing, and handle memberships efficiently. Primary Value and Solutions Provided: CRM Connect addresses the challenges businesses face in managing multiple software solutions for sales and marketing by offering an integrated platform that automates and simplifies these processes. By capturing leads, nurturing them through automated campaigns, and closing deals with efficient sales tools, CRM Connect helps businesses reduce costs, increase sales, and build long-lasting client relationships on autopilot. The platform's mobile app ensures that users can manage their sales and marketing activities on the go, never missing an opportunity to engage with clients and leads. ## crmConnect Pros & Cons **What users like:** - Users appreciate the **ease of use** of crmConnect, which simplifies chat management and boosts productivity effortlessly. (1 reviews) - Users find the **easy setup** of crmConnect convenient, allowing for quick onboarding and immediate use. (1 reviews) - Users value the **easy tracking** of leads and traffic in CRMConnect, enhancing their follow-up management. (1 reviews) - Users appreciate **lead management capabilities** in crmConnect, simplifying follow-ups and enhancing tracking of leads. (1 reviews) - Users appreciate the **organization efficiency** of crmConnect, effectively managing customer chats and leads in one inbox. (1 reviews) - Task Management (1 reviews) **What users dislike:** - Users find the **incomplete information** frustrating, citing issues with duplicate guest cards and impersonal responses. (1 reviews) - Users find the **overwhelming experience** with crmConnect frustrating due to duplicate entries and impersonal responses. (1 reviews) - Users find **performance issues** with crmConnect, noting slowness when switching between chats and UI responsiveness. (1 reviews) - Users find crmConnect **slow loading** when switching between chats, impacting the overall user experience slightly. (1 reviews) ## crmConnect Discussions - [What is crmConnect used for?](https://www.g2.com/discussions/what-is-crmconnect-used-for) - [View crmConnect pricing details and edition comparison](https://www.g2.com/products/crmconnect/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+05%3A19%3A36+-0500&secure%5Bsession_id%5D=804e5ab8-ec0a-4fe1-878b-879b0095ff69&secure%5Btoken%5D=f34451214f6a801d741ae8d19718764bfad841d48a43457b05719c695b59a60a&format=llm_user) ## crmConnect Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting ## Top crmConnect Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,680 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,241 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,293 reviews)