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crmConnect Reviews & Product Details

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crmConnect Reviews (22)

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crmConnect Reviews (22)

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4.2
22 reviews

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Kumar  A.
KA
Kumar A.
Academic Manager
Mid-Market (51-1000 emp.)
"Now Connecting CRM with Customer is very easy."
4.5/5
What do you like best about crmConnect?

CRM Connect is one of the best tools for the management of CRM and communications. It helps in elaborating purchase history and customer details which allows the executive to help to connect with their customers very quickly. It helps in hiking the sales and their documentation. The distribution of new leads and their various hierarchy helps divide the customer database equally with the CRM executives. All the related data of the customer is saved online and can be accessed from any device, and can be updated remotely. The central panel provides various reports, which helps in management decisions. Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

The attributes of the Lead panel sometimes retrieve the data from the master database, which can create duplicate entries. A unique ID should be assigned for the new lead added, and the duplicacy can be detected multi-type with the contact details and email id. Overall other modules are excellent and interconnected with each other. Support tea should reply to the issues within the time frame, and a ticket should be generated. Review collected by and hosted on G2.com.

Earl S.
ES
Earl S.
Senior Financial Advisor
Enterprise (> 1000 emp.)
Originally submitted 3/5/2021
"crmConnect"
5/5
What do you like best about crmConnect?

The best part of CRM Connect is all of your clients information is in one spot. Email addresses, quick links to email, phone numbers in one place are all plusses. The ability to list your contact notes for reference is extremely helpful when reviewing items for follow up or to do list. Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

It's taken a bit of time to learn all the functionalities of the system. Some things are intuitive, others not so much. Review collected by and hosted on G2.com.

Andre'Ação C.
AC
Andre'Ação C.
Project Manager
Small-Business (50 or fewer emp.)
"Provides its user with customer resource management features to help improve their business output."
4.5/5
What do you like best about crmConnect?

Email marketing can be done by the use of this software. This feature provides the user with the power to catalogue their product with a single click on multiple platforms. Calendar feature is provided and a reminder can be set up for the user. This helps in maintaining the workforce discipline and makes sure that the work remains time-oriented. Social media integration can be done via this software, reducing a lot of the workload of swiping through multiple social media platforms individually for marketing. A cloud storage option is provided to the user in order to empower them with the ability to access data anytime, anywhere irrespective of the surroundings. A support team is available to deal with issues faced by the user. The feature comes quite handy during the initial phase when a person is breaking into the system. Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

Document storage cannot be done on this software which increases the manual workload. Internal chat feature isn’t integrated and the whole process of getting into contact with each other gets messy and is annoying at times. Task and territory management cannot be done via this software forcing the user to look for other alternatives to get the task done. Review collected by and hosted on G2.com.

Julianna s.
JS
Julianna s.
PR & Communications Intern
Mid-Market (51-1000 emp.)
Originally submitted 1/5/2021
"This CRM software is easy to use."
5/5
What do you like best about crmConnect?

CRM Connect is a commercial application for customer management. Distributors often use this type of application. We can manage our customers with our accurate application, and it is also used to manage customers for the benefit of the business through technology and development teams. It has features like contact management, pipeline management, sales forecast and many more that are good for customer satisfaction. I can also handle email with this app. Predict sales is a business administration process that tells users how much money they can make on future sales, whether they make or lose on future sales. Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

It eliminates the human component and for comprehensive CRM it means training professionals for training. It does not offer online seminars, testimonials or personal training. Review collected by and hosted on G2.com.

Mohammed Y.
MY
Mohammed Y.
Outbound Marketing Manager
Small-Business (50 or fewer emp.)
"It’s a okay kind of CRM with okay kind of possibilities"
2.5/5
What do you like best about crmConnect?

Easy to handle leads.

Give me a reminder to follow up with my prospects Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

Crmconnect, doesn't have much options to explore.

Sometimes it's a bit difficult to understand the UI.

But difficult to connect different software's or platforms, like email marketing software Review collected by and hosted on G2.com.

Austin G.
AG
Austin G.
Proprietor
Mid-Market (51-1000 emp.)
"End to end crm record"
4/5
What do you like best about crmConnect?

CRM connect helps u to keep end to end track of ur work flow Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

Some stages can be made easy to understand and short. Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Verified User in Market Research
Small-Business (50 or fewer emp.)
"Innovative technology to connect with customers"
4/5
What do you like best about crmConnect?

CRM Connect enables our group to integrate our digital marketing and sales efforts with consumer insights. Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

It is not intuitive, but eventually, new users get the hang of it. Review collected by and hosted on G2.com.

JJ
Justin J.
Marketing Manager
Enterprise (> 1000 emp.)
"Unique application for customer relationship management programs."
4.5/5
What do you like best about crmConnect?

CRM Connect application is a customer management application for dealers. Mostly, these types of applications are used by distributors. We can manage our customers through this precise application and it is also used for technology and development teams for managing customers for business profit. It has unique features like contact management, pipeline management, sales forecasting, and many more which is good for customer satisfaction. I can also manage email with this application. Sales Forecasting is a process in business management that tells the users how many sales they can make in the future whether they get profit or loss in future sales. Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

It eliminates human elements and for CRM of a larger scale, this will mean appointing professionals to conduct the training. It does not provide online webinars, documentation, and personal training. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"review for CRM Connect"
4/5
What do you like best about crmConnect?

Perfect for Customer relationship connection with people Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

I wouldn't say I like proper integration Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Great tool"
5/5
What do you like best about crmConnect?

This tool is especially great for use at automobile retail sales The integration and ease if use makes this very simple to use. Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

I feel perhaps if the interface was a bit better it would make this tool much better. Review collected by and hosted on G2.com.

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Pricing

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crmConnect Features
Opportunity & Pipeline Mgmt.
Territory & Quota Management
Quote & Order Management
Case Management
Customer Support Portal
Knowledge Base
Email Marketing
Campaign Management
Lead Management
Reporting
Dashboards
Forecasting