---
title: CRM Bot Reviews
meta_title: 'CRM Bot Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 19 reviews by the users' company size, role or industry to
  find out how CRM Bot works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 19
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---

# CRM Bot Reviews
**Vendor:** CRM Bot  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 19
## About CRM Bot
CRM Bot is an enterprise-grade conversational AI platform that lets organizations build complex, intelligent chat/voice-bots and deploy them to a wide variety of channels. CRM Bot sits on top of your D365/Dataverse, which fuels your chatbots with relevant, structured data, making them intelligent and valuable from day one. CRM Bot is a powerful tool allowing enterprises to build intelligent chatbots fueled by CRM data and managed right from the core business systems. CRM Bot offers fully bespoke, enterprise-ready Conversational Agents, able to work directly from within your line of business system. Lead generation, automated sales, customer service, live problem resolution, booking, payments, internal assistance and more!






- [View CRM Bot pricing details and edition comparison](https://www.g2.com/products/crm-bot/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-31+05%3A30%3A17+-0500&secure%5Bsession_id%5D=5b00778b-4a1f-4d57-bd0a-63d3e84576ad&secure%5Btoken%5D=e21d6256a853e21bc82bfd570235ec2f2c4ceb380adc0254614f62bbfab44f92&format=llm_user)

## CRM Bot Features
**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top CRM Bot Alternatives
  - [Botpress](https://www.g2.com/products/botpress/reviews) - 4.5/5.0 (419 reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,656 reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,045 reviews)