CRM Bot Reviews & Product Details

CRM Bot is an enterprise-grade conversational AI platform that lets organizations build complex, intelligent chat/voice-bots and deploy them to a wide variety of channels. CRM Bot sits on top of your D365/Dataverse, which fuels your chatbots with relevant, structured data, making them intelligent and valuable from day one. CRM Bot is a powerful tool allowing enterprises to build intelligent chatbots fueled by CRM data and managed right from the core business systems. CRM Bot offers fully bespoke, enterprise-ready Conversational Agents, able to work directly from within your line of business system. Lead generation, automated sales, customer service, live problem resolution, booking, payments, internal assistance and more!

Seller

CRM Bot

Discussions

CRM Bot Community

Languages Supported

English

Overview by

Patryk Dumicz (Consulting | Conversational AI | Staff Augmentation)

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User Insights

Average based on 19 real user reviews.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

6/29/2023

"Fastest and most Efficient Tool"

5/5

What do you like best about CRM Bot?

What I love about CRM Bot is how fast and efficient the tool is when I have a question or need to do research on something. It is very simple to use and manage. Review collected by and hosted on G2.com.

What do you dislike about CRM Bot?

For the time I have been using CRM Bot, I have not seen anything to complain about or work with because all my questions get answered from the AI bot. Awesome tool to use! Review collected by and hosted on G2.com.

Manya H.

Executive

Executive Office

Small-Business (50 or fewer emp.)

6/27/2023

"Efficient CRM"

5/5

What do you like best about CRM Bot?

Most helpful feature of CRM Bot is that it replies within seconds and it does not need any human manwork. Review collected by and hosted on G2.com.

What do you dislike about CRM Bot?

It is not able to display human emotions or empathise with the customer. Review collected by and hosted on G2.com.

Saurav M.

Bp analyst

Small-Business (50 or fewer emp.)

7/6/2023

"It makes your work easy"

4.5/5

What do you like best about CRM Bot?

The chat bot really helps in customer interaction Review collected by and hosted on G2.com.

What do you dislike about CRM Bot?

The UI needs to be improved and ease to use the tool should be improved Review collected by and hosted on G2.com.

Nidhi k.

Product Lead

Small-Business (50 or fewer emp.)

7/5/2023

"Bot is very responsive and accurate"

5/5

What do you like best about CRM Bot?

Bot data and accuracy is beneficial in getting information from the customer. Review collected by and hosted on G2.com.

What do you dislike about CRM Bot?

no dislike any point as of now because current flow helpful for me Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

7/5/2023

"Best Chatbot service!"

4.5/5

What do you like best about CRM Bot?

The fact that the Chatbot can help me with a lot of different things for my business like customer service & sales. Review collected by and hosted on G2.com.

What do you dislike about CRM Bot?

No problems as of yet, really does the job well! Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

7/23/2023

"CRM Bot Connects Customers to Checkout"

3.5/5

What do you like best about CRM Bot?

It's responsive to the questions potential and returning customers pose Review collected by and hosted on G2.com.

What do you dislike about CRM Bot?

It has the power to replace human to human interaction Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

6/29/2023

"Help when you need it most."

4/5

What do you like best about CRM Bot?

Interaction with the customer to find the source of help needed. Review collected by and hosted on G2.com.

What do you dislike about CRM Bot?

Only gives a select number of choices to the issues the customer may be experiencing. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

7/9/2023

"Helpful tool - CRM bot"

4/5

What do you like best about CRM Bot?

Helpful chatbot for student management cycle for our NGO. Provides good experience. Review collected by and hosted on G2.com.

What do you dislike about CRM Bot?

Nothing in particular - works well. All good. Review collected by and hosted on G2.com.

Verified User in Internet

Small-Business (50 or fewer emp.)

7/5/2023

"Great and unique AIBot"

4.5/5

What do you like best about CRM Bot?

Its most fast paced ai bot ever heard by organisations Review collected by and hosted on G2.com.

What do you dislike about CRM Bot?

Dislikes as such not observed anything's which can we day drawback Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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CRM Bot Features

Responses

Customization

Control

Route To Human

Platform

Live chat

Integrations

Branding

View More Features

Categories on G2

Chatbots

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