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By CRM Bot
Re-claim Profile
This profile hasn’t been active for over a year. If you work at CRM Bot, you can re-claim it to keep your company’s information up to date and make the most of your G2 presence.
Once approved, you can:
Update your company and product details
Boost your brand's visibility on G2, search and LLMs
Access insights on visitors and competitors
Respond to customer reviews
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How would you rate your experience with CRM Bot?
Customization
Based on 11 CRM Bot reviews.
Customize your chat workflows with rules and automations.
Control
12 reviewers of CRM Bot have provided feedback on this feature.
Control who the chatbot converses with (and when).
Route To Human
Based on 12 CRM Bot reviews.
Has the ability to connect interlocator with a human agent when the need arises.
Menu bars
As reported in 10 CRM Bot reviews.
Can provide interlocators with menus, through which they can choose a relevant response.
Drip sequences
Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion.
Live chat
Provide tools for live chat on one's website.
Integrations
This feature was mentioned in 11 CRM Bot reviews.
Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools.
Branding
Has the ability to customize look and feel of chatbot to match` company branding.
Analytics
Gives user the ability to analyze conversations with the chatbot and see its performance.
A/B testing
Based on 10 CRM Bot reviews.
Allows users to test the efficacy of various responses through A/B testing.
Role-based access
Allows for varying access to chatbot and admin settings, depending on user, their role, etc.
Collection of information
This feature was mentioned in 10 CRM Bot reviews.
Can collect and store information from interlocators, such as email, phone number, etc.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
