CrashPlan SMB Reviews & Product Details

CrashPlan® SMB is a cloud backup and recovery solution specifically designed for small to medium-sized businesses with fewer than 250 users. This software solution focuses on safeguarding critical data across various platforms, including employee devices, Microsoft 365, Google Workspace, and servers. By providing a robust backup and recovery system, CrashPlan SMB enables small IT teams to efficiently manage data protection and recovery processes, ensuring that businesses can quickly bounce back from incidents such as accidental deletions, hardware failures, ransomware attacks, and other data-loss scenarios. The target audience for CrashPlan SMB includes small to medium-sized enterprises that may not have extensive IT resources but still require reliable data protection. These businesses often face unique challenges, such as limited budgets and staff, which can complicate their ability to implement comprehensive data backup solutions. CrashPlan SMB addresses these challenges by offering a straightforward and effective way to manage data backups without the need for complex infrastructure or extensive IT oversight. This makes it an ideal choice for organizations looking to enhance their data resilience while minimizing operational burdens. Key features of CrashPlan SMB include automated backups, flexible recovery options, and centralized management capabilities. The automated backup feature ensures that data is consistently protected without requiring manual intervention, allowing IT teams to focus on other critical tasks. Additionally, the solution offers various recovery options, enabling businesses to restore data quickly and efficiently, whether it’s a single file or an entire system. The centralized management interface simplifies oversight, allowing IT administrators to monitor backup status and manage settings across all devices and platforms from a single dashboard. CrashPlan SMB stands out in its category by providing a user-friendly experience that minimizes the complexity often associated with data backup solutions. Its cloud-based architecture eliminates the need for on-premises hardware, reducing maintenance costs and simplifying the overall management process. Furthermore, the solution’s compatibility with popular platforms like Microsoft 365 and Google Workspace ensures that businesses can protect their data wherever it resides, making it a versatile option for modern workplaces. By choosing CrashPlan SMB, organizations can enhance their data protection strategies while maintaining operational efficiency and reducing the risk of data loss.

Seller

CrashPlan

Discussions

CrashPlan SMB Community

Languages Supported

English

Solution Type

All-in-One

Used by Cisco Unified Communications Manager (CallManager) and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

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Miguel C.

Consulting engineer

Enterprise (> 1000 emp.)

6/11/2019

"Great backup software"

4.5/5

What do you like best about CrashPlan SMB?

Makes easy and quick backups without any hassle. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

Sometimes is a little bit CPU intensive. Review collected by and hosted on G2.com.

Ankur P.

Software Developer

Small-Business (50 or fewer emp.)

7/30/2018

"Cost effective and functional cloud backup solution."

5/5

What do you like best about CrashPlan SMB?

Ease of use, security features, unlimited storage and versioning, and cost. At $10/mo/device for unlimited storage with the ability to retrieve previous versions of any given file has been a life-saver. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

Large data sets can take a long time to back-up and restore; I would like to see faster transfer speeds to/from their servers. Review collected by and hosted on G2.com.

Recommendations to others considering CrashPlan SMB:

This product works very well, however be sure to take into account back-up and restore times for very large data sets. We use this in conjunction with nightly/weekly back-ups that are taken offsite every week. Code42 fills in the gaps, especially on our file server. Review collected by and hosted on G2.com.

What problems is CrashPlan SMB solving and how is that benefiting you?

We use Code42 to supplement our existing local back-up solution, and it has worked quite well in that regard. Versioning has saved us on multiple occasions as has the always-running back-ups in situations where our weekly or nightly solutions weren't up-to-date. Review collected by and hosted on G2.com.

Christopher L.

Assistant Director for Desktop Systems Engineering

Higher Education

Enterprise (> 1000 emp.)

8/16/2017

"Excellent Enterprise Backup solution "

5/5

What do you like best about CrashPlan SMB?

The product has a clean, slick, easy to use console. Managing multiple groups with varying needs is simple and easy. The addition of the new Forensic File search has added amazing security features, adding more value to this product Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

I wish the frequency of version update schedule was a little slower, but it's hard to dislike when they pack more features with each one. Review collected by and hosted on G2.com.

Recommendations to others considering CrashPlan SMB:

Roll this out to a small group of users. Perform a few restores, play with the Forensic File search. It won't take long to see the value. Review collected by and hosted on G2.com.

What problems is CrashPlan SMB solving and how is that benefiting you?

This solves our lack of institution wide backup and disaster recovery. It also helps with our Data Loss Prevention initiative. First we backup our endpoints, then we encrypt them. Having a disaster recovery measure is crucial for our environment. Review collected by and hosted on G2.com.

Damien D.

Business Analyst Developer

Chemicals

Mid-Market (51-1000 emp.)

9/19/2017

"Best Ease of Use Cloud Backup Around"

4/5

What do you like best about CrashPlan SMB?

The reliability and features it has. The price isn't bad as well for multiple tiers of service. Also file versioning is a HUGE bonus. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

Not being able to download directly from the webpage. Also it can be confusing for users to know where their restores are. The desktop app needs some UI tweaks in my humble opinion Review collected by and hosted on G2.com.

Recommendations to others considering CrashPlan SMB:

Just get it. The felling of getting your files back after thinking all is lost is indescribable. You really can't put a price on that peace of mind. Review collected by and hosted on G2.com.

What problems is CrashPlan SMB solving and how is that benefiting you?

Backups for users who are the road a lot and for smaller customers I consult for that don't have a network infrastructure. Using it once I realized that having a reliable backup of files in the cloud is priceless. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

10/15/2018

"Code 42 is the failsafe backup for end users laptop data"

5/5

What do you like best about CrashPlan SMB?

I like the ability to see all the past data that is or was on an end users laptop. This allows us to see if they deleted or lost sensitive information that could be restored Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

The initial setup can be a little difficult if done on the end users machine. You need to know the port that the program is connecting over otherwise it never connects. The setup is the worse part. once it is setup though it is fairly easy to work with Review collected by and hosted on G2.com.

Recommendations to others considering CrashPlan SMB:

it truly is a great failsafe of protect the en Review collected by and hosted on G2.com.

What problems is CrashPlan SMB solving and how is that benefiting you?

Employees losing or purposely deleting information off their laptop in the event of leaving and trying to cover up information they might have emailed out. It has also helped with older PSTs if they were stored on their PC. Review collected by and hosted on G2.com.

Dean P.

Digital Director

Small-Business (50 or fewer emp.)

1/14/2019

"Reliable and fast"

4.5/5

What do you like best about CrashPlan SMB?

From experience of other backup services, crashplan just works and backs up with no issues. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

Restoring files can be a little slow via the web or app gui - would be nice to have a form of integration in finder Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

2/7/2019

"Good backup solution without hassles"

4/5

What do you like best about CrashPlan SMB?

It's easy to use, you don't even have to think about it and it works. I lost my computer once and the backup of everything was there on my replacement. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

Sometimes it likes to sync my computer while I'm doing something else and the internet slows down so I have to pause it. Review collected by and hosted on G2.com.

Clay D.

Senior Software Engineer

Information Technology and Services

Enterprise (> 1000 emp.)

1/14/2019

"Great system with easy backup"

4.5/5

What do you like best about CrashPlan SMB?

I like that it is always running in the background backing stuff up for me. I can also pause it if required. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

There really honestly isn't much I don't like. Review collected by and hosted on G2.com.

Verified User in Food Production

Enterprise (> 1000 emp.)

11/9/2018

"Very Fast and Easy to use Cloud Backup Service"

5/5

What do you like best about CrashPlan SMB?

The Cloud Backup service agent runs in the background and can be remotely administrated, allowing features like bandwidth throttling and limiting by network device (wireless adapter or WWAN adapter). The daily notifications email to the administrators helps us make sure our people are always backed up. The recovery time is very fast with choices of local server nodes. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

Only issue we've had is the C:\windows\CSC folder, but we have created a solution to move this to C:\CSC and manually assign access rights to the application. Review collected by and hosted on G2.com.

Ken B.

Enterprise (> 1000 emp.)

5/30/2018

"Couple years later and still our #1 backup choice"

5/5

What do you like best about CrashPlan SMB?

From the beginning the assistance with the implementation and rollout was great. Our professional services were with us until we were ready to transition. We took it really slow out of caution and previous experiences with other vendors, but the rollout was probably on of the best and smoothest projects to date for us. Any issues and the code42 team has been there to assist us as best they can. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

There were some design features that we needed to adjust for. Creating custom packages, etc. However with each upgrade the product is just evolving and becoming more seamless. Review collected by and hosted on G2.com.

Recommendations to others considering CrashPlan SMB:

Consider going full cloud. We went hybrid. Believe the improvements and features implemented now would have made us go cloud in the first place. Review collected by and hosted on G2.com.

What problems is CrashPlan SMB solving and how is that benefiting you?

Our main concern for implementing was for protecting our data for legal compliance. It has done that and so much more. We have been able to lock down user backups for compliance, however keep it flexible enough to the point we can address any issues and concerns. Review collected by and hosted on G2.com.