CrashPlan SMB Reviews & Product Details

Easily configurable, It's really easy to setup backup conditions so it only occurs when you are not using the pc or you are not using it in an intensive manner. Review collected by and hosted on G2.com.

I'm happy with the backup solution, so I like everything Review collected by and hosted on G2.com.

Code42 provides protection on all platforms for your websites. It allows you to backup data on any device anywhere. It sends instant emails regarding all the important information and reports. It provides universal networking too. Review collected by and hosted on G2.com.

Code42 can be difficult to manage especially for beginners and non-technical users. Its web interface does not work properly on all browsers. The admin console lacks a lot of features too. Review collected by and hosted on G2.com.

Runs in background - no muss no fuss maintenance Review collected by and hosted on G2.com.

Can eat up cpu time when running in the background - can hinder use of large files while its working Review collected by and hosted on G2.com.

The management console for CrashPlan is well designed and easy to use. Easy to see the backup status of all your client devices, in addition to a nice built in reporting tool. Deployment with a 3rd party management tool was a snap! Review collected by and hosted on G2.com.

We've been a long time customer but it is a bit on the pricey side, could make it difficult to become a customer in the edu space. We run all services on prem, their cloud services are astronomical for cost. Review collected by and hosted on G2.com.

Code 42 was one of the lightest software releases my team has had in a while. I love the fact that it was extremely easy to implement and extremely easy to recover/restore data whenever necessary, whether the laptop is in our corporate office or on the other side of the country. Review collected by and hosted on G2.com.

The only drawback I have seen so far is when the endpoint is presented with large amounts of constantly changing data; however, the Code 42 team has worked very well with us in configuring settings to ensure that the backups are consistent. Review collected by and hosted on G2.com.

CrashPlan has been a huge part of our backup/archive processes and saves time by backing up periodically as well as making file retrieval painless. The ability to back up to both local drives and the cloud gives us more peace of mind about our data. Review collected by and hosted on G2.com.

My only complaint is that backing up to network drives was not the easiest to setup, but now that it's working I have flawless performance. Review collected by and hosted on G2.com.

- I like the fact that you have lots of choice regarding backup destinations, both multiple on-site and Code42 cloud-destinations.

- Online documentation is good.

- Customer support is good and answers quickly.

- Our, admittedly small, setup has been pretty much set-and-forget. Only administrative work has been upgrading the Code42 software on our servers and that's been uneventful. Review collected by and hosted on G2.com.

We haven't had many issues, really. Just a couple that spring to mind:

- The Windows desktop tray icon and associated pop-up has longstanding issues with making the pop-up window too small so that the settings icon cannot be clicked. Minor issue, of course. We're not on the absolute latest version, so this might be fixed when we get around to upgrading.

- We also have an issue where one client's backup-set is re-scanned any time the computer is rebooted. I believe this started after a major-version update of the Code42 environment. Since the backup-set is pretty large (~150 GB) this computer needs hours of work to perform this scan after every reboot. Review collected by and hosted on G2.com.

Love the automatic backup feature where you can set it to always save and keep the information I'm working on. You can also have it work at a specific time that works for you. So if I'm in the office from 12-5 I will turn it on at the time and have everything saved. Review collected by and hosted on G2.com.

I really dislike the forced upgrade that they have which from my experience always come with bugs. I also had some tickets for troubleshooting and the support is very slow and usually takes a while to resolve with not much transparency. Review collected by and hosted on G2.com.

It runs silently in the background and constantly does differential backups, without noticeably degrading performance. The storage for our Enterprise Cloud license is unlimited, so we can back up as much as we want, and never worry about having to choose what to delete. Recovery is dirt simple via the point-and-click GUI. Review collected by and hosted on G2.com.

Customizing the installers can be a bit cumbersome, but that has improved over the last year or so. On Linux (Mint Cinnamon 18.3), sometimes, the background process causes gnome-keyring to hang during shutdown/reboot, requiring a somewhat sluggish force-quit. Both of these concerns are pretty minor, though. Review collected by and hosted on G2.com.

I loved that I could backup my data to a friends in another state and they could do the same to mine. Review collected by and hosted on G2.com.

There was really nothing I didn't like it did a great job. I was able to retrieve older versions of files and data from machines that were no longer in service very easily. When they eliminated the peer to peer backups we stopped using the product and found another solution. Review collected by and hosted on G2.com.