--- title: CrashPlan SMB Reviews meta_title: 'CrashPlan SMB Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 415 reviews by the users' company size, role or industry to find out how CrashPlan SMB works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 415 scale: '5' date_modified: '2026-10-17' parent_category: name: Backup url: https://www.g2.com/categories/backup ---

CrashPlan SMB Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

CrashPlan SMB Reviews (415)

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Reviews

CrashPlan SMB Reviews (415)

View 2 Video Reviews
4.4
415 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and reliability of CrashPlan, highlighting its ability to run seamlessly in the background while providing effective data protection. Many appreciate the straightforward setup and the peace of mind it offers, allowing users to focus on their work without worrying about backups. However, some note that the restore speed can be slow, which may be a consideration for urgent recovery needs.

Pros & Cons

Generated from real user reviews
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DP
David P.
Director of Information and Educational Technology
Mid-Market (51-1000 emp.)
"It just works"
5/5
What do you like best about CrashPlan SMB?

Configure it and forget it! If there is a problem (rare) you can set up automated notifications that will let you know when a backup has not been completed within your specified time frame. The defaults for user backup generally catch all of the settings and data that needs to be backed up, but these can be tweaked for special situations, such as users who store critical data in unconventional places. The restore process is easy and intuitive. Software updates are easy and largely automated. This is really nice for remote users at distance sites. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

Some functions, such as purging obsolete archives, take a little time to figure out, partially because it may be several months between the times you need accomplish these. Review collected by and hosted on G2.com.

RC
Rhonda C.
Sales Advocate
Enterprise (> 1000 emp.)
"Useful software to backup any laptop or desktop"
5/5
What do you like best about CrashPlan SMB?

Configurable to my needs per device, I have all my desktop information backed up regularly, checking changes every hour, but my laptop is only being backed up when plugged up to power or with more than 70% of battery with scans every 12 hours. I did a PC refresh 4 months ago and was really easy to switch my old machine to the new one just restoring the code 42 backup. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

No buts for me, everything runs smoothly for me. Review collected by and hosted on G2.com.

CT
Chad T.
Network Engineer
Enterprise (> 1000 emp.)
"Secure and easy backup software"
5/5
What do you like best about CrashPlan SMB?

It's really secure backup software. To have a backup I need to be in my company campus or be connected to the VPN. For backups, my data goes to company servers, that way there is no way my data could be stolen while doing backups. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

It can dry your battery while you are on the road unless you set a high threshold to stops backups. Review collected by and hosted on G2.com.

YC
Yin C.
Wireless network architect
Enterprise (> 1000 emp.)
"Great data backup and restoration"
4.5/5
What do you like best about CrashPlan SMB?

It backups all your important data giving you the security that none of your projects and important files are going to be lost in case your PC has a problem and switching to a new PC is really easy. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

Sometimes this software makes a backup of unnecessary files like the temp folders of firefox, chrome, etc and wasting bandwidth in the process Review collected by and hosted on G2.com.

NB
Nikole B.
Project Specialist
Enterprise (> 1000 emp.)
"Backs my my data"
5/5
What do you like best about CrashPlan SMB?

If my computer gets lost, stolen or I spill coffee over it I know my data is still going to be safe since everything is backed up Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

My computer gets hot sometimes and the fan starts to run while the backup is in progress Review collected by and hosted on G2.com.

AG
Aaron G.
Team Leader
Enterprise (> 1000 emp.)
"Good backup and restore software"
5/5
What do you like best about CrashPlan SMB?

Restoring from a backup is easy and instead of losing all the data on your computer you only lose the one that is not backed up yet. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

It can dry your battery if you don't change the default settings Review collected by and hosted on G2.com.

CS
Carolina S.
Wireless Network Engineer
Enterprise (> 1000 emp.)
"Great MacOSX backup solution"
5/5
What do you like best about CrashPlan SMB?

You can set backup times, CPU restriction, bandwidth limit, and some other customization settings, It works as intended so nothing more to ask for a backup solution. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

Default settings are not the most user-friendly but backup friendly, you could be working and a backup being executed at the same time unless you change your settings. Review collected by and hosted on G2.com.

Tim D H.
TH
Tim D H.
Project Development Manager
Financial Services
Enterprise (> 1000 emp.)
"Easy and Secure Cloud Backups"
5/5
What do you like best about CrashPlan SMB?

It is a simple and safe way to create backups in the cloud, in our company, we use different storage and data protection services in the cloud, but I am encouraged to give a review about Code42, since it is a very functional tool, Security is one of its strengths, we have tried different external attacks, based on DDOS, to check the vulnerability of the files protected with Code42, and it has been impossible to break their protection. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

The interface is a bit simpler, you can work a lot on it, actually in an application like this, it is not so primordial, but if you give more importance to this part, you can help make it more intuitive and easier to use, I do not like that the processes of backups can take a long time, we have high speed SSD disks to perform this type of tasks, but also, these processes take a long time to complete. Review collected by and hosted on G2.com.

CC
Cristina C.
Engineer
Enterprise (> 1000 emp.)
"I know I'm protected if my machine fails"
5/5
What do you like best about CrashPlan SMB?

I have not needed to use the software yet, I know that backups are made daily but not I'm blessed that I still have my first machine, however, some of my friends are not as fortunate as I am, so I know that in case a spilled coffee or theft happens my data is secure. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

Honestly, I can't find a downside I have my machine plugged in almost all day so no battery impact for me and that's the only thing that my friends dislike Review collected by and hosted on G2.com.

MK
Montuet K.
Sales Engineer
Enterprise (> 1000 emp.)
"Can't live without this backup software"
5/5
What do you like best about CrashPlan SMB?

I'm not the most careful person ever and I'm kind of clumsy so when I finally spilled the coffee over my MacBook I started to panic, hardware is easy to replace, especially if it's insured but I was dreading the moment of turning the new machine to see how much work I needed to redo. Answer almost 0, thanks to Code42 all my documents were exactly as before except for the word document I was working. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

It only syncs when connected to the corporative VPN or inside of one of our office campus. Review collected by and hosted on G2.com.

Questions about CrashPlan SMB? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
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Last activity over 4 years ago

Is CrashPlan free?

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GU
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What is CrashPlan used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

Average Discount

15%

CrashPlan SMB Comparisons
CrashPlan SMB Features
Real-time Sync
Storage Capacity
Remote Backup
Local Backup
Storage Formats
Security Standards
Encrypted Storage
Backup