CrashPlan SMB Reviews & Product Details

CrashPlan® SMB is a cloud backup and recovery solution specifically designed for small to medium-sized businesses with fewer than 250 users. This software solution focuses on safeguarding critical data across various platforms, including employee devices, Microsoft 365, Google Workspace, and servers. By providing a robust backup and recovery system, CrashPlan SMB enables small IT teams to efficiently manage data protection and recovery processes, ensuring that businesses can quickly bounce back from incidents such as accidental deletions, hardware failures, ransomware attacks, and other data-loss scenarios. The target audience for CrashPlan SMB includes small to medium-sized enterprises that may not have extensive IT resources but still require reliable data protection. These businesses often face unique challenges, such as limited budgets and staff, which can complicate their ability to implement comprehensive data backup solutions. CrashPlan SMB addresses these challenges by offering a straightforward and effective way to manage data backups without the need for complex infrastructure or extensive IT oversight. This makes it an ideal choice for organizations looking to enhance their data resilience while minimizing operational burdens. Key features of CrashPlan SMB include automated backups, flexible recovery options, and centralized management capabilities. The automated backup feature ensures that data is consistently protected without requiring manual intervention, allowing IT teams to focus on other critical tasks. Additionally, the solution offers various recovery options, enabling businesses to restore data quickly and efficiently, whether it’s a single file or an entire system. The centralized management interface simplifies oversight, allowing IT administrators to monitor backup status and manage settings across all devices and platforms from a single dashboard. CrashPlan SMB stands out in its category by providing a user-friendly experience that minimizes the complexity often associated with data backup solutions. Its cloud-based architecture eliminates the need for on-premises hardware, reducing maintenance costs and simplifying the overall management process. Furthermore, the solution’s compatibility with popular platforms like Microsoft 365 and Google Workspace ensures that businesses can protect their data wherever it resides, making it a versatile option for modern workplaces. By choosing CrashPlan SMB, organizations can enhance their data protection strategies while maintaining operational efficiency and reducing the risk of data loss.

Seller

CrashPlan

Discussions

CrashPlan SMB Community

Languages Supported

English

Solution Type

All-in-One

Used by Cisco Unified Communications Manager (CallManager) and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

G2 reviews are authentic and verified.

Here's how.

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

10/31/2024

"Great product for individual PC backups"

3.5/5

What do you like best about CrashPlan SMB?

It's easy to use and easy to setup and a breeze to manage. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

It doesn't have the features of more robust backup tools. Review collected by and hosted on G2.com.

Scott O.

Executive Director of Network Applications and Security at Maryville University of Saint Louis

Mid-Market (51-1000 emp.)

11/14/2023

"CrashPlan has been a Life Saver"

4.5/5

What do you like best about CrashPlan SMB?

CrashPlan has given our organization the piece of mind that our data is being backed up. As much as we try to have individuals use cloud or network sites to store their work documents they still will store items locally. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

Sometimes there are issues when a person is disabled being able to get back into the backup data set for that user. But we have been able to get around it each time. Review collected by and hosted on G2.com.

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

11/29/2023

"We love CrashPlan"

5/5

What do you like best about CrashPlan SMB?

The web console UI is great and easy to use, and my users think it's magic when I restore a lost/deleted file directly to their device. Administrating the CrashPlan platform was been a breeze. Customer support has been prompt and very helpful in my experience. When we first deployed (onsite hosted) CrashPlan, I was still a newbie in IT and one of their techs patiently walked me through creating my firewall objects & rules to get the service running. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

The pricing increased again this year, but that's business. Review collected by and hosted on G2.com.

Tal T.

Design

Small-Business (50 or fewer emp.)

6/2/2023

"A Flexible and Reliable Data Backup Solution"

5/5

What do you like best about CrashPlan SMB?

One of the standout features of CrashPlan by Code42 is its simplicity. From the installation process to regular updates, everything is straightforward and user-friendly. We particularly appreciate the flexibility it offers with multiple backup sets and different intervals. This allows us to customize our backup strategy based on the importance of our data, ensuring critical files are backed up frequently while optimizing storage usage. CrashPlan's simplicity and flexibility make it a top choice for our data backup needs. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

While CrashPlan excels in efficiently recovering files, one area that could be improved is the actual download speed during the recovery process. When dealing with large files or in urgent recovery situations, faster download speeds would be beneficial. Additionally, CrashPlan's limited support for older Windows versions may pose compatibility challenges for users with outdated hardware or operating systems. Lastly, the administration dashboard, while functional, could benefit from a design refresh to enhance the user interface and make it more visually appealing. Review collected by and hosted on G2.com.

What problems is CrashPlan SMB solving and how is that benefiting you?

CrashPlan effectively solves the problem of data loss and provides peace of mind for users. By utilizing CrashPlan's backup capabilities, we can securely store our important files and folders on remote servers or other storage devices. This protects us against potential data loss due to hardware failures, accidental deletions, or other unforeseen events. The ability to create multiple backup sets with different intervals ensures that our critical data is backed up regularly while allowing us to allocate resources efficiently. CrashPlan's reliable and efficient backup solution benefits us by minimizing the risk of data loss and facilitating quick recovery when needed. Review collected by and hosted on G2.com.

Warner M.

Mid-Market (51-1000 emp.)

11/14/2023

"Medium size business user"

4/5

What do you like best about CrashPlan SMB?

The protection from ransomware was our main reason for using. We already used Microsoft onedrive for storage. But needed something to recover in case a computer was compromised. The fact that users can recover their own files is also a plus. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

If I move a computer from one user to another it is not real easy to change the code42 user for that machine. Review collected by and hosted on G2.com.

Greg A.

Mid-Market (51-1000 emp.)

11/14/2023

"A very powerful backup solution for our organization"

5/5

What do you like best about CrashPlan SMB?

Crashplan has been an essential part of our business needs by allowing for a whole workstation backup, rather than just a sub-set of folders which MS OneDrive allows. Crashplan automatically ties our uses via their OKTA login to make management a lot more streamlined. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

Initial configuration was a little complicated and required assistance from Crashplan support, but they have been extremely helpful in getting us properly setup. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

11/14/2023

"Set it and forget it"

5/5

What do you like best about CrashPlan SMB?

I never have to touch it unless I want to restore something, and it has never failed me. CrashPlan emails me regularly to demonstrate the work it's doing. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

The admin console could use some work, but I'm micro-griping. Review collected by and hosted on G2.com.