# Coztel Reviews
**Vendor:** Coztel  
**Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers)
## About Coztel
Coztel provides cloud based call center softwares for inbound, outbound and blended type of call centers.






- [View Coztel pricing details and edition comparison](https://www.g2.com/products/coztel/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+18%3A16%3A06+-0500&secure%5Bsession_id%5D=27288def-0ad4-4fa6-9723-a16282bd252b&secure%5Btoken%5D=9279f5830e48db8ef59c8417dee33d88ea20bba8ea7e2d443783b6f10dc3a0b1&format=llm_user)

## Coztel Features
**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

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