the only reason we are working with Corpay is there superior rebate program when paying with virtual cards; however, they did a poor job with our original contract that required them to provide two amendments in order to get the rebate program setup as promised. It has been five months and we have not yet received a proper rebate based on the agreement Review collected by and hosted on G2.com.
They make promises but fail to follow through. We use Netsuite and their integration with our ERP has not gone well. They do not understand some of the Netsuite requirements, they do not properly handle credits?!? (seems like a basic thing for a payment service), they have a big team of people but most don't know what they are doing, their customer support people are poorly trained, their vendor integration is too hands off to begin with. I have been the A/P lead for over a decade and it is pretty clear they do not have anyone with A/P experience as part of their development team. Review collected by and hosted on G2.com.
We appreciate you sharing this feedback. The challenge you are experiencing with credit memo syncing is specific to your current invoice coding workflow, and we have provided an alternative solution to address this. We have also worked with you to address your rebate concerns. We appreciate your business and remain available to assist with any questions or additional support you may need.



