---
title: C4 Reviews
meta_title: 'C4 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how C4 works for a business like yours.
date_modified: '2026-06-22'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# C4 Reviews
**Vendor:** Continuant  
**Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)
## About C4
C4 is a flexible, cloud-based Customer Experience (CX) solution designed for businesses that want powerful features without the complexity of legacy platforms. With C4, you get everything you need to run a high-performing contact center—voice, digital channels, intelligent routing, reporting, and integrations—delivered through a platform that’s easy to customize and fast to deploy. Unlike traditional CCaaS platforms, C4 is agile by design. That means quick deployments, responsive support, and the ability to request and implement custom API functionality without the wait. Users have more self-service control over configuration, workflows, and reporting—reducing dependency on IT or vendor support. Whether you’re a small team scaling up or a large enterprise looking for a more nimble alternative, C4 offers enterprise-grade capabilities with startup-level flexibility.






- [View C4 pricing details and edition comparison](https://www.g2.com/products/continuant-c4/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-24+02%3A29%3A52+-0500&secure%5Bsession_id%5D=a2cc9d67-55c1-46e0-a49a-47f0ec1d764b&secure%5Btoken%5D=eb7dcf7d366dbb6809a183f33b827dcad93364f00bee006b57102e5ecb5948d9&format=llm_user)

## C4 Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Third-Party Integrations

**Extensions**
- Tenancy Flexibility
- Native VoIP
- CCaaS Option

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing
- Conference Transcripts
- Electronic Faxes
- IVR
- Video Call Recording
- Customizable Reports
- Real-Time Reporting
- Meeting Management
- Screen Sharing
- Two-Way Audio & Video
- Virtual Voicemail

**Additional Functionality**
- Trend Analysis
- Generative AI
- Voice Mail
- SSL Security
- Caller ID
- Multi-Channel Communication
- Activity Tracking
- Interaction Tracking
- Alerts/Notifications
- Virtual Backgrounds
- Mobile Access
- Contact Management
- Call Center Management
- Access Controls/Permissions
- Call Tracking
- Call Transfer
- Group Messaging
- Call Recording
- AI Copilot
- Call Monitoring
- Task Management
- SMS Messaging
- Reporting & Statistics
- Activity Dashboard
- Call Routing
- Multi-User Collaboration
- Single Sign On
- Chat/Messaging

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