---
title: C4 Reviews
meta_title: 'C4 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how C4 works for a business like yours.
date_modified: '2026-06-22'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# C4 Reviews
**Vendor:** Continuant  
**Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)
## About C4
C4 is a flexible, cloud-based Customer Experience (CX) solution designed for businesses that want powerful features without the complexity of legacy platforms. With C4, you get everything you need to run a high-performing contact center—voice, digital channels, intelligent routing, reporting, and integrations—delivered through a platform that’s easy to customize and fast to deploy. Unlike traditional CCaaS platforms, C4 is agile by design. That means quick deployments, responsive support, and the ability to request and implement custom API functionality without the wait. Users have more self-service control over configuration, workflows, and reporting—reducing dependency on IT or vendor support. Whether you’re a small team scaling up or a large enterprise looking for a more nimble alternative, C4 offers enterprise-grade capabilities with startup-level flexibility.






- [View C4 pricing details and edition comparison](https://www.g2.com/products/continuant-c4/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-05+12%3A13%3A12+-0500&secure%5Bsession_id%5D=3a855710-70f4-4fb1-986b-370acf87f142&secure%5Btoken%5D=e026c8cd2f30051a7fa51ea4c459206b7d21bcd4cda9b8b32017b29777a1b21b&format=llm_user)

## C4 Features
**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction

**Extensions**
- Tenancy Flexibility
- Native VoIP
- CCaaS Option

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing
- Conference Transcripts

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