Contentstack Reviews (335)

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Reviews

Contentstack Reviews (335)

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4.3
336 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the flexibility and user-friendly interface of Contentstack, which allows for efficient content management across multiple platforms. Many appreciate how it enables teams to collaborate effectively and make quick updates without heavy reliance on developers. However, some users note that the platform can be slow at times, particularly during publishing.

Pros & Cons

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Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Effortless Content Management and Collaboration"
4.5/5
What do you like best about Contentstack?

I really like how easily we can make edits and collaborate on content using Contentstack. It effectively eases the workflows by allowing us to edit, manage, and collaborate on content seamlessly. The formatting options are especially helpful as they help me make the content readable, well-defined, and allow me to highlight parts of the content by putting them into separate boxes. Also, the initial setup was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I think the UI can be made more self-explanatory by adding descriptions to different options and having more defined categories. Review collected by and hosted on G2.com.

Stacey B.
SB
Stacey B.
Product Designer
Mid-Market (51-1000 emp.)
"Fast and User-Friendly Digital Migration Tool"
5/5
What do you like best about Contentstack?

I like Contentstack for its ease of building, which allows me to work faster. The alignment and ability for partners to search content are also helpful. We switched to Contentstack because of its ease of usability for end-users, and the initial setup was great. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Nothing at this time. I think Contentstack is great for my needs. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi Stacey,

Thank you for sharing your experience with Contentstack! We're thrilled to hear that you find our platform fast and user-friendly for digital migration. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Streamlined Knowledge Management with User-Friendly Features"
4.5/5
What do you like best about Contentstack?

I use Contentstack to manage and organize knowledge base articles. It's easy to use and has lots of prebuilt features, which make the knowledge management task a lot easier. For instance, there's an option to link steps in a collapsable step using an accordion, which is pretty useful and keeps the page clean. The initial setup of Contentstack was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The UI for creating or editing an article is pretty confusing and could be improved. The main body where you write content can be especially confusing for someone new, but it's not a big deal. Review collected by and hosted on G2.com.

FC
Francesca C.
Associate Digital Team Leader
Mid-Market (51-1000 emp.)
"Clear and Quick for Fixes, but Needs Better Preview and Training Support"
3/5
What do you like best about Contentstack?

I like that it's clear, simple and quick to use. If I have to make a quick fix, it takes me seconds. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

That I can't have a preview of what I'm doing, it can become a bit messy when I work with many section of the website. I also did not get a great training on it and I feel that the company could support more with that. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi Francesca,

Thank you for taking the time to leave a review! We're delighted to hear that you find Contentstack clear, simple, and quick for making fast fixes.

We understand your feedback regarding previews and training, and we want to help.

For previews, Contentstack does offer robust live preview capabilities, including Visual Editor, that allow you to see your changes in real-time as you edit. This feature might need to be enabled for your specific setup. We recommend checking out our documentation on Live Preview or speaking with your development team to ensure you have access to it. It should solve the messiness you're experiencing when working on multiple sections!

Regarding your second point, you are absolutely right that great training is key. We have a comprehensive free resource, the Contentstack Academy with learning paths designed for every role. For your needs, we highly recommend the CMS Content Manager Certification learning path. It will help you master the platform and discover features you may not be aware of.

You can explore all our learning paths here:

https://www.contentstack.com/academy

We are grateful for your feedback as it helps us improve. We hope these resources empower you to get even more out of Contentstack

See how Contentstack improved
RI
Rezwan I.
"Efficient Multi-Site Management with Instant Updates"
4/5
What do you like best about Contentstack?

I used Contentstack as a headless CMS tool for a project. With ContentStack, it is quite easy to manage three different sites from a single stack, which is very helpful. I appreciate how quick and simple it is to see changes in ContentStack reflected in the UI without needing to publish the page. The different content type options are great, helping to create content types that can be used across different pages. I also found the initial setup straightforward, especially when using the Settings option to get different keys and values. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Sometimes the Live Preview is a bit slow to respond to the changes. If it could be improved to load a bit earlier, that would be great. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi Rezwan,

Thanks for the great review. We're glad to hear Contentstack has helped you efficiently manage multiple sites from a single stack and quickly see content changes reflected in the experience.

We also appreciate the feedback on Live Preview performance. It may be helpful to connect with your Customer Success Manager to review your setup and see if there are ways to improve preview responsiveness.

Thanks again for sharing your experience and for being part of the Contentstack community.

Bart R.
BR
Bart R.
Lead Product Manager
Mid-Market (51-1000 emp.)
"Solid Support, Steep Learning Curve"
3.5/5
What do you like best about Contentstack?

I use Contentstack as a CMS for our website and especially appreciate the good support. When we had an issue with easily copying content including translations, Contentstack added a feature within a few months that makes this possible. We also received help to work together on a workaround. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I find the learning curve for Contentstack high for both developers and content editors. Editors are used to WYSIWYG experiences. Contentstack doesn't really help with this because it is a headless CMS. Previews and visual builder are configurable, but they don't work seamlessly. The lack of good direct feedback in the editor means that you often have to publish and check how the content behaves on the site. The initial setup was fine, but unfortunately, Google Cloud Platform was not available in Europe at the time of installation. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi Bart,

Thank you for the thoughtful review. We're glad to hear our support team was able to help and that the new feature for copying content and translations improved your workflow.

We also appreciate your feedback on the learning curve and preview experience. If helpful, you can explore tutorials and best practices in the Contentstack Academy: https://www.contentstack.com/academy

Thanks again for sharing your perspective and for being part of the Contentstack community.

See how Contentstack improved
Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Enterprise (> 1000 emp.)
"Clean, Intuitive Interface with Strong Governance"
4.5/5
What do you like best about Contentstack?

Ease of use and governance are strong points. The interface feels clean, intuitive, and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

There are multiple ways to implement the same thing, which can be confusing for users. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi there,

Thank you for your thoughtful review! We're glad to hear Contentstack's ease of use, governance, and flexibility have helped your team move faster and streamline content operations.

We appreciate your feedback about having multiple ways to accomplish the same task. Flexibility supports a wide range of use cases, and we're continuing to improve the authoring experience with clearer guidance, enhanced documentation, and product enhancements that make it easier for teams to adopt consistent workflows.

Thanks again for your feedback and for being part of the Contentstack community!

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Feature-Rich and User-Friendly CMS"
4.5/5
What do you like best about Contentstack?

I like Contentstack because it eases up the way we write and post articles. The thing I like most is the amount of features and utilities it provides within its interface. There are features like accordion which lets me add a zippie within an article, making the article look cleaner. The initial setup was also very easy as it was well-documented on how to get access and use it. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I believe it should have more AI assistance features to make the UX seamless and easy. Review collected by and hosted on G2.com.

Mohammed R.
MR
Mohammed R.
Senior Software Analyst
Enterprise (> 1000 emp.)
"Efficient Content Management with Room for Improved Bulk Editing"
4.5/5
What do you like best about Contentstack?

I use Contentstack for my daily project activities, including managing homepage and category pages, which makes my tasks significantly more manageable. The platform excels in scheduling, allowing me to plan content deployments in advance, making the process smooth and stress-free. Its scheduling feature is particularly valuable as it ensures timely and reliable publication of updates without needing constant supervision. The user-friendly interface and structured workflows of Contentstack enhance my ability to perform quick content updates and manage multiple entries efficiently, reducing the dependency on developers and minimizing the risk of errors. I appreciate how it centralizes content management, eliminating manual intervention and promoting a streamlined workflow. The version control and scheduling features contribute to maintaining content consistency and alignment with brand guidelines. Furthermore, Contentstack smoothly integrates with tools like Jira, Figma, and Google Analytics, augmenting its efficiency in managing content from creation to publication. The overall setup was intuitive and quickly understood, backed by clear documentation and responsive support. Switching from Salesforce CMS to Contentstack for its flexibility and faster management has been a positive change, substantially enhancing our agility in content management. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

While Contentstack is a powerful and user-friendly platform, I feel that some areas could be improved to enhance the overall experience. For instance, the bulk editing feature needs to be more intuitive. Currently, managing a large number of entries or components necessitates opening each one individually, which can be time-consuming, especially for projects involving frequent content updates like seasonal homepage banners or campaign pages. A more robust bulk editing capability, such as the ability to modify fields and publish multiple entries at once, would save a significant amount of time and reduce manual effort. Additionally, navigating large sets of entries could be streamlined. When handling multiple content types or entries across environments, finding specific items sometimes requires several clicks. Enhancements like advanced filtering, custom views, or advanced searches with saved queries could make locating and updating content more efficient. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for your positive feedback! We're thrilled to hear that Contentstack has streamlined your workflows and improved your content delivery. Our support team is dedicated to providing responsive and helpful assistance, and we're glad to hear they've made a positive impact.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"More Than Just A CMS"
3.5/5
What do you like best about Contentstack?

I have used many CMSs as a website editor, and Contentstack does a great job of offering flexibility without being overly complicated to learn. I use Contentstack every day for multiple websites and have had to train employees to use it. Overall, it is pretty intuitive. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

More recently, I have been diving into Contentstack's Personalize tool to run A/B split tests and audience segmentation. It is great that the CMS offers these features, but since they are relatively new, they could use significant improvements in usability, metrics, and the process for ending experiments. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi there,

Thanks for sharing your experience and for using Contentstack across multiple sites. We're glad to hear the platform has been intuitive for your team while still supporting complex digital experiences.

We also appreciate your feedback on Personalize. Our team continues to improve experimentation, usability, and analytics. If helpful, you can explore more resources and best practices here: https://www.contentstack.com/academy/product/personalize

Thanks again for the thoughtful review and for being part of the Contentstack community.

See how Contentstack improved