Constructor Reviews (57)

Reviews

Constructor Reviews (57)

4.8
58 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Constructor for its intuitive design and responsive support team, which significantly enhances the e-commerce search experience. The platform's ability to deliver personalized search results and improve conversion rates is highly valued, making it a reliable choice for businesses. However, some users note that the integration process can be more complex than expected.

Pros & Cons

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AA
Alexandra A.
Senior Site Merchandising Manager
Mid-Market (51-1000 emp.)
"Great platform, excellent partnership"
5/5
What do you like best about Constructor?

The Constructor platform has helped my team improve business metrics while allowing us to make better use of our resources. Since implementation we have been able to dedicate limited and valuable time to more initiatives, knowing that we are making no compromises to our site performance managed by the tool.

Beyond this, their customer support is unmatched. They are responsive, knowledgeable and truly listen and react to any opportunities or issues that we raise. An all around A+ partnership! Review collected by and hosted on G2.com.

What do you dislike about Constructor?

I would like to see improvements to the analytics portion of the tool. Some analytics features could be made easier to self serve and additional data points could be made available. Review collected by and hosted on G2.com.

Danielle K.
DK
Danielle K.
Manager of Digital Merchandising
Enterprise (> 1000 emp.)
"My Favorite External Business Partner!!"
5/5
What do you like best about Constructor?

There are so many things I love about our Constructor partnership! Our Constructor team partners are always readily available to trouble shoot any issues that arise and help come up with solutions for our business. They are constantly innovating and releasing new products that help solve some of online retail's biggest problems. Every product the Constructor team releases is thoughtful and intuitively designed. They are always looking to improve and iterate the products provided through their platform. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

The tech enablement between our platforms and Constructor's platform is not always the most simple so sometimes certain things can take a while to get off the ground and live. Review collected by and hosted on G2.com.

Sergei G.
SG
Sergei G.
CPO
Mid-Market (51-1000 emp.)
"$3M+ revenue 5 months after the implementation"
5/5
What do you like best about Constructor?

Constractor's team is very strong, they provide superb customer service, it is a pleasure working with them. I've never worked with such a strong project management team in my life.

Their product is very strong. We replaced our in-house recommender with Constractor's and in just 5 months we got extra $3M+ in revenue.

We haven't finished our integration yet but we already ROI positive. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

I would like to see more documentaion around their analytics. They dashboard looks very strong but it was pretty had to understand all the numbers behind and they don't have a clear documentation. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Great platform, great service!"
5/5
What do you like best about Constructor?

I've been thoroughly impressed with Constructor's platform. Their search and browse products have improved our product rankings and dramatically reduced the need for human intervention to merchandise our results pages.

Constructor's customer success team was instrumental in our success. We had many questions and they were always ready to assist. Responses have been quick and their people are very knowledgeable.

The implementation process was easy and fast, allowing us to improve the customer experience in record time. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

I'd love to see more user-friendly tutorials and resources to speed up and simplify implementation. outweigh any minor inconveniences. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Frontiers of the Search Experience"
5/5
What do you like best about Constructor?

Constructor have been fantastic partners to the business, accommodating customisation to solutions to fit the needs of the brand. I appreciate their innovative spirit, supporting us to push the boundaries through opennes to trial and consulting us on further opportunities to continuously enhance CX. Ang as the Success Manager has been a real asset, liasing both business and technical requirements which has made collaboration seamless. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

Really can't think of any downsides. Constructor have been fantastic partners. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Excellent MACH Search for Composable Commerce"
5/5
What do you like best about Constructor?

The specific E-commerce focus allowing optimization for a provided KPI is ideal.

Constructor.io (CIO) allows us to retain full control within our team for merchandizing and operations of the site while providing an excellent baseline experience with in-session personalization. The consumption of the clickstream to train the model for Search is easy to integrate and drives powerful results. The support is responsive and partnering both during the implementation and during the day-to-day operations.

The SFCC integration via CIO-provided cartridge is actively-supported by the CIO team and allows us to both benefit from that ongoing maintenance as well as customize for our specific needs.

The API-first approach allows us to integrate the key functionality into the customer experience as we see fit and supports powerful reducing functionality to limit the transmission weight for clients. The documentation is up-to-date as of the date of this review (23 July 2024). Review collected by and hosted on G2.com.

What do you dislike about Constructor?

Constructor.io (CIO) is opinionated about their product offering and focuses heavily on the benefit of AI/ML for customers. Features and functionality outside of that paradigm and understandably unavailable. Review collected by and hosted on G2.com.

Andrei R.
AR
Andrei R.
CTO / Co-founder
Mid-Market (51-1000 emp.)
"Great service and partner for search and personalization"
5/5
What do you like best about Constructor?

It's a great product that improved our conversion as well as customer experience. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

Nothing comes to mind. Whenever we had a questions we were able to communicate with the implementaiton team and quickly resolved everything. Review collected by and hosted on G2.com.

Fabricio R.
FR
Fabricio R.
Engineering Manager
Mid-Market (51-1000 emp.)
"An amazing product with an amazing support team"
5/5
What do you like best about Constructor?

Working along with Constructor is an amazing experience. From the product to the support team, all has been an excellent experience. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

Nothing at the time of writing this review Review collected by and hosted on G2.com.

HD
Ha D.
SRE
Information Technology and Services
Enterprise (> 1000 emp.)
"Great choice for businesses that want to improve their website's search results"
4.5/5
What do you like best about Constructor?

Constructor is a very user-friendly platform, even for those with no prior experience with search engine optimization. The interface is clean and intuitive, and the documentation is comprehensive Review collected by and hosted on G2.com.

What do you dislike about Constructor?

While Constructor offers a variety of customization options, there may be some limitations in tailoring the search and recommendation algorithms to extremely specific or unique requirements. Advanced users may find themselves wishing for more granular control over certain aspects of the system. Review collected by and hosted on G2.com.

Lindy M.
LM
Lindy M.
Digital Optimization Specialist
Enterprise (> 1000 emp.)
"Saving me hours of work a week"
5/5
What do you like best about Constructor?

Constructor since it has launched has allowed me to get so much time back. Rather than having to focus on what new keywords I need to watch out for from the shift of one season or holiday to the next, its learning and adjusting on its own. No more fussing around with manual search suggestions, or synonyms. I am able to focus on true conversion strategy and how to get more people to these more optimal pages. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

The analytics I wish were a bit more robust, but the team is so helpful hearing our feedback and is implementing new features monthly if not weekly. They are able to get to additional data if asked and are great partners that way. Review collected by and hosted on G2.com.