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Condo Control Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use of Condo Control, appreciating its intuitive features and centralized management capabilities. (58 mentions)
Users value the efficiency of Condo Control, streamlining communication and management tasks effectively for property management. (23 mentions)
Users value the effective communication that Condo Control facilitates among residents, staff, and management, enhancing overall efficiency. (21 mentions)
Users value the effective mass communication of Condo Control, facilitating seamless announcements and resident engagement. (19 mentions)
Users highlight the time-saving features of Condo Control, simplifying management tasks and enhancing community communication. (17 mentions)
Users are frustrated by missing features like customizable reports and necessary functionalities for announcements and package handling. (10 mentions)
Users find the search functionality inadequate, making it difficult to find specific parking information and other items. (10 mentions)
Users find the search issues frustrating, as the feature lacks efficiency and flexibility in finding essential information. (10 mentions)
Users find poor usability in Condo Control, expressing frustrations over cumbersome selection processes and complicated booking updates. (9 mentions)
Users face navigation issues with slow loading times and complex settings, making the experience frustrating at times. (8 mentions)

5 Pros or Advantages of Condo Control

5 Cons or Disadvantages of Condo Control

Condo Control Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Condo Control, and what problem is it built to solve?

Condo Control is part of Property Control’s suite of software for condos, HOAs, and property management companies. The suite is built to help property managers, board members, and security teams manage community operations by bringing essential tools together and automating routine work.

What languages does Condo Control support?

Condo Control supports 4 languages: Chinese (Simplified), English, French, and Spanish.

What company sizes and industries is Condo Control the best fit for?

Condo Control is most represented among positively rated users from smaller businesses and mid-market organizations, with Real Estate and Security and Investigations among the most common industries.
  • Small business: Organizations with 50 or fewer employees.
  • Mid-market: Organizations with 51–1,000 employees.
  • Real Estate: A prominent industry among users.
  • Security and Investigations: A prominent industry among users.
  • Management Consulting and Non-Profit Organization Management: Also represented among users.

How long does it take to implement Condo Control across a team?

Condo Control implementations most often reach go-live in under a month, though the timeline can vary. The reported implementation experiences include these clusters:
Time to go live Relative frequency
Under 1 month Most common
Under 1 day Also frequently reported
1–3 months Also reported
3–6 months or 6–12 months Less common

What customer support options does Condo Control provide, and how do users find the overall support experience?

Condo Control’s support experience is often described as responsive, helpful, and knowledgeable, with users appreciating assistance that helps resolve questions and work through setup or product issues. Some users find it harder to reach support or would prefer a direct contact, and response times can be less convenient across time zones.

What is the experience like for teams switching to Condo Control from another tool?

Switching to Condo Control has often been driven by a need for a more usable, stable, or community-focused system, as well as better pricing, features, or support. Users describe moving from tools such as BuildingLink, Concierge Plus, and other property or community platforms; the new system can make resident communication, service requests, records, and day-to-day workflows easier to manage in one place. Some transitions have felt straightforward, while data migration, configuration, and learning the settings can take work.

What features or capabilities could make Condo Control even more useful?

Condo Control could be more useful with smoother ways to find information and tailor reports, along with more flexible communication workflows. Recurring improvement areas include:
  • Search and reporting: Make searches more targeted and reports more customizable, including easier filtering by specific records such as parking, vehicles, and resident details.
  • Announcements: Expand templates and make recipient selection, formatting, reminders, and reuse of announcements easier.
  • Mobile experience: Bring more of the web experience to the app and make mobile workflows easier to navigate.
  • Task flows and responsiveness: Reduce steps in common tasks and improve speed and consistency when loading or updating information.

Condo Control Reviews (248)

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Reviews

Condo Control Reviews (248)

View 2 Video Reviews
4.8
248 reviews
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Tracy E.
TE
Tracy E.
Property Manager
"Effortless Condo Management Made Easy"
5/5
What do you like best about Condo Control?

I find Condo Control incredibly easy to use, which makes reaching out to all owners swiftly a breeze. The announcement section is excellent, allowing for efficient notices to be sent to all owners or tenants. The service request section stands out with its up-to-date tracking on the progress of service requests, ensuring none fall through the cracks and providing real-time updates. I appreciate how these features streamline communication and management tasks within the condominium, enhancing efficiency and ensuring everything runs smoothly. Overall, Condo Control is an excellent tool that fulfills its purposes exceptionally well. Review collected by and hosted on G2.com.

What do you dislike about Condo Control?

Nothing Review collected by and hosted on G2.com.

Dana D.
DD
Dana D.
Yoga Instructor
Mid-Market (51-1000 emp.)
"Condo Control has proven to be an asset for any Property Manager and Condominium Community"
5/5
What do you like best about Condo Control?

Condo Control has a user friendly interface that can be customized for the Property Manager and Community. Notices look clean and current compared to other building platforms. Our switch from Building Link to Condo Control was seamless and easy. Review collected by and hosted on G2.com.

What do you dislike about Condo Control?

Sometimes the complexity of the settings can be difficult to navigate, which requires booking a session with your account manager. However this is not really bad! Review collected by and hosted on G2.com.

SA
Shawnte A.
Resident Service Coordinator
Small-Business (50 or fewer emp.)
"Easy to Navigate, But Multi-Tenant Entry Feels Slow"
3.5/5
What do you like best about Condo Control?

Condo Control is easy to navigate daily. Review collected by and hosted on G2.com.

What do you dislike about Condo Control?

Having to enter couple or multiple tenants one at a time. Review collected by and hosted on G2.com.

Solon G.
SG
Solon G.
Community Support Specialist
Small-Business (50 or fewer emp.)
"Effortless Announcements with Simple, Straightforward Tools"
5/5
What do you like best about Condo Control?

It's simple forwardness, especially when sending announcements to our homeowners. We have a unique property and Condo Control suits it perfectly. Review collected by and hosted on G2.com.

What do you dislike about Condo Control?

I wouldn't say dislike, but I wish it could hold more data. If I have to step away for more than 1 minute, the page will automatically refresh to base. Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Simple to Use, Cost-Effective, and Handy App Access"
4/5
What do you like best about Condo Control?

Simple to use, cost effective , condo control has app too Review collected by and hosted on G2.com.

What do you dislike about Condo Control?

one thing I do not like about is no option to duplicate the announcements Review collected by and hosted on G2.com.

Anna .
A
Anna .
Assistant Property Manager
Small-Business (50 or fewer emp.)
"Comprehensive and easy to use"
5/5
What do you like best about Condo Control?

A database is user-friendly, efficient, and reliable for managing resident records and service requests. Search and reporting functions are intuitive, though occasional training may be needed for new staff to fully utilize functions/tools features. Overall, it supports smooth day-to-day operations for the community. Review collected by and hosted on G2.com.

What do you dislike about Condo Control?

Navigation between sections is not always smooth, and advanced tools require extra training to use effectively. Improvements in speed, usability, and interface design would enhance overall efficiency. Review collected by and hosted on G2.com.

Yawar K.
YK
Yawar K.
Vice President
Mid-Market (51-1000 emp.)
"Excellent Software for Community Management"
4/5
What do you like best about Condo Control?

Good functionality. Easy to use and intuitive interface. Provides a comprehensive set of tools that we use to manage our condo community, communicate, book and pay for amenities, etc. The customer support has been helpful so far. We use this software daily. Review collected by and hosted on G2.com.

What do you dislike about Condo Control?

As it lacks an accounting module, it is not an all-encompassing tool for management. Review collected by and hosted on G2.com.

Response from Phillip Livingston of Condo Control

Hi Yawar,

Thank you for your review! We do have accounting available. Please reach out to your Customer Success Manager if you are interested in using our account product.

Shane K.
SK
Shane K.
Condominium Manager
Small-Business (50 or fewer emp.)
"Great Features and Accessibility, Needs Improvement with Transition and Export Options"
4.5/5
What do you like best about Condo Control?

Ease of access, direct access to customer support, wealth of different options and features and the store option. Review collected by and hosted on G2.com.

What do you dislike about Condo Control?

The lack of transition concerning signature pads, elevator screens and notice export from BuildingLink needs improvement. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"smooth management in one place"
5/5
What do you like best about Condo Control?

Condo control helps bring together announcements, maintenance requests, and payments in one simple space. it keeps everyone informed and reduces the back and forth communication between residents and management. Review collected by and hosted on G2.com.

What do you dislike about Condo Control?

Loading between sections can take a bit longer than expected, especially during peak hours when multiple users access it at once. a small tweak could make navigation smoother. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Effortless oversight across all communities"
5/5
What do you like best about Condo Control?

Condo Central makes managing multiple communities seamless

I can monitor payments, maintenance, and messages all from one place

The unified dashboard gives instant visibility into what’s working and what needs attention Review collected by and hosted on G2.com.

What do you dislike about Condo Control?

The system is solid, but creating community specific reports takes a few extra steps. A quicker filter or preset option would make reporting even smoother Review collected by and hosted on G2.com.