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The UI interface is nice and easy to use. Review collected by and hosted on G2.com.
I had a bad customer support experience. Our team stopped using Compstack months prior to the renewal date, we kindly asked them to opt out when we receive the renewal notification, and they refused due to a 60-day renewal clause. I don't understand what they win by forcing an expensive renewal upon a company not using their product anymore. Truly shocking for a SaaS platform that doesn't incur any costs in a client renewal. It feels they prefer to keep charging high fees to companies not using their product, then making their product better and creating true value for their customers (nobody asked me why we don't use the product we paid for). Review collected by and hosted on G2.com.
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