
I like how Commure Scribe trims some of the tedious operational tasks, like faxing, sorting out documents, and tracing revenue more seamlessly. The customizable views help with efficiency, and I can get quick reports in real time. I also like how it breaks different areas of our business down categorically and lays out specific details that are accurate and up to date. I use the dashboards, claims details, and calendar quite a lot. I find the Athelas AI assistant useful because it cuts to the chase and suggests the appropriate action, or does it for me, which saves me time. Review collected by and hosted on G2.com.
I find that Commure Scribe changes frequently, and it’s hard to keep up while attending to patients. The initial setup wasn’t easy. Some people made us feel like they were piling more work on us, and the transition team could have been more intentional about understanding our needs and challenges. We have the right people looking after us now, but before that it was very difficult. Review collected by and hosted on G2.com.