Cohost Reviews & Provider Details

I use Cohost to manage tickets, events, attendees, scheduling, and workflows, and I love that it's all connected. Previously, I had to open multiple sheets to do research, but now I can just ask Cohost's AI chat, Plover, to research my events and even conduct market research with recommendations. It manages refunds, venue changes, ticket switches, and has its own scanner for event tickets, giving us a full workflow. The connectivity to other tools is great too. I really value their responsiveness; I even have the CEO's contact and can reach out any time, which is incredible. This platform allows us to combine all our data under one roof, unlike when we used different platforms like Eventbrite. I can ask Plover complicated questions, and it’s smart enough to research and answer, which is very helpful. Recently, Plover helped us manage ticket price changes across multiple platforms while keeping breakout prices specific. Cohost’s responsiveness and communication are commendable, and they keep us informed about new services and involve us in piloting them. Review collected by and hosted on G2.com.

I would like direct contact to marketplaces via Cohost, currently I have to sign up to Eventbrite separately, Posh, Dice... In a perfect world, I will create the event in Cohost and just click a button to publish on Posh or Dice. I can do it today in Cohost with Eventbrite, but not the others. Review collected by and hosted on G2.com.

The whitelabel ticketing is the main thing — our attendees check out on our site, with our branding. We also sell on Eventbrite and a couple partner sites, and everything shows up in the same dashboard so we're not logging in everywhere. Scanning Eventbrite tickets through the same app at the gate was something we didn't expect but it's been really useful. Review collected by and hosted on G2.com.

The mobile experience could use some work. We manage most things from desktop which is fine, but on event day you're sometimes on your phone and it's not as clean.

Also onboarding could be smoother. There's a lot the platform can do and it's not always obvious where to start. Once you're set up it's fine, but the first week took some trial and error. Review collected by and hosted on G2.com.

The hands-on support. I just called to ask for a new integration , and got it in matter of days. Review collected by and hosted on G2.com.

There isn’t enough support or helpful documentation. I don’t want to have to contact them for help every time I can’t figure out how to do something. Most of the time when I did reach out—probably 9 out of 10 times—the feature was already there; I just didn’t notice it. Review collected by and hosted on G2.com.

The personal contact is what stands out to me. This may not be the same experience for everyone, but we’re able to pick up the phone, talk with them, and work together to solve our problems. Review collected by and hosted on G2.com.

I wish htey had more robust reports. But they created a bridge to just push the data directly into our powerBi so we found a workaround rather easily. Review collected by and hosted on G2.com.