Coheso Pricing

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

4/24/2026

"Deep Slack Integration Drove 99% Adoption"

5/5

What do you like best about Coheso?

The most significant advantage for Taskrabbit was the seamless integration with our existing workflow and the speed of adoption.

Location-Based Work: Taskrabbit's culture runs on Slack. By keeping the tool inside Slack, the team removed the friction of switching to email or other platforms.

Speed of Success: The legal team achieved 99% adoption on day one.

Low Friction: The solution "lives where the business already worked," making it feel natural for employees to engage with legal. Review collected by and hosted on G2.com.

What do you dislike about Coheso?

Nothing to dislike about Coheso, but the process resulted in AI surfaced "errors and contradictions" in Taskrabbit's existing self-help documents that the team hadn't caught. It highlights a common implementation hurdle - that the system and its knowledge base must improve "in tandem" to be fully effective. Review collected by and hosted on G2.com.

What problems is Coheso solving and how is that benefiting you?

Coheso is solving the problem of fragmented, "hidden" legal requests by replacing ad hoc emails and Slack messages with a structured, AI-driven intake system.

Here is how that is benefiting the team:

- Visibility into Workload: It provides a centralised view of all requests, allowing the team to see who is working on what and identify which departments are engaging legal most frequently.

- Reduced Friction for the Business: By living directly in Slack, it allows employees - especially junior employees - to ask questions naturally without leaving their primary workspace.

- Instant Self-Service: The AI handles routine enquiries by surfacing existing resources, which now resolves approximately one-third of all questions without requiring human intervention.

- Reinforcing Good Habits: Public Slack threads allow the broader company to see what work is being submitted, which naturally encourages better compliance with legal policies.

- Improved Documentation: Using the AI surfaced contradictions and errors in existing guides, allowing the team to clean up and improve their knowledge base. Review collected by and hosted on G2.com.

4.7 out of 5 stars

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