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Cloudways Reviews & Product Details

Pricing

Pricing provided by Cloudways.

Managed Digital Ocean 1GB - Standard

$11.00

Cloudways Media

Cloudways Demo - Managed Services
Control core services that allow your application(s) to run.
Cloudways Demo - Server Monitoring
Easily monitor your server resources to ensure it's health and performance.
Cloudways Demo - Vertical Scaling
Increase or decrease you server size at any time.
Cloudways Demo - Team Management
Easily manage the team.
Cloudways Demo - Monitor App
Overview of the application monitoring.
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Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
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Cloudways Reviews (1,101)

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Reviews

Cloudways Reviews (1,101)

View 1 Video Reviews
4.7
1,101 reviews

Pros & Cons

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Lee S.
LS
Founder - WordPressGurus.co.za
Small-Business (50 or fewer emp.)
"World-Class Technology and Support That Exceeds Expectations"
What do you like best about Cloudways?

The technology Cloudways provides to customers is best in class in my opinion.

Their customer support is world class, always committed to solving issues quickly, they take ownership of a problem, to such an extent that you feel like you're on the same team !

And the constant, well-designed and intuitive improvements and additions to their product suite is more than enough for almost every client to never want to leave ever again :)

The value to developers and technologist's is simply that you can rely on both the Cloudways technology and Support team, and not waste time endlessly with performance or debugging issues - they do the heavy-lifting for you, and you get to over-deliver to your happy clients, with ease.

I've hosted well over 15 different sites with CloudWays in the last 10 years and I wouldn't dream of migrating elsewhere :) Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

To be the market leader, you have to provide the best technology and expertise - which simply adds up to a premium price structure that can deter some smaller customers.

It would be nice to pay a local price for local hosting at AWS Cape Town, and not have US Dollar as the only currency as it surely adds to the administrative and transactional cost that inevitably is passed down to the consumer.

This however is a opinion that lacks a complete view of how the pricing is formulated - so it's entirely possible that there actually isn't room for cutting costs to suit the local pocket. Review collected by and hosted on G2.com.

Gabriel M.
GM
Freelance Web Developer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Outstanding Hosting with Top-Notch Support and User-Friendly Dashboard"
What do you like best about Cloudways?

I have been managing my font-based website on Cloudways - getfreefonts.site. It's been amazing. I have been working as a freelancer web developer since 2017 and I find Cloudways one of the best hosting sites on the internet.

It has excellent customer support, easy to use dashboard, you can straightforwardly integrate and manage your applications with its compact dashboard. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

It doesn't provide domain names. I think they could scale their business more if they could do that, as they already got a massive user base. Review collected by and hosted on G2.com.

"Effortless Hosting with Stellar Support"
What do you like best about Cloudways?

I like using Cloudways because the servers are really powerful and easy to scale up. The premium support is really good, and it's a trusted platform that we're moving all our websites to. The UI is simple to use, and support is good with things being easy to find. I find the whole process of launching websites straightforward. It’s super simple to create servers, scale them up, and manage backups, cache clearing, and PHP upgrades. Overall, Cloudways is better compared to what I've used before like GoDaddy, SiteGround, Flywheel, and Hostinger. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

I don't like that the normal support, not premium, is too AI-focused because sometimes you just want to speak to a person. It would be better if it were easier to contact a human. Maybe in premium support, allowing video calls could be a nice improvement. Review collected by and hosted on G2.com.

AE
Engineer
Small-Business (50 or fewer emp.)
"Fast hosting and great support"
What do you like best about Cloudways?

Frankly, without courtesy and introductions, Cloudways is the best hosting in terms of speed, security, ease of use, as well as the features it provides such as Cloudflare service, as well as additional components for speed and caching, and we do not forget also support at the level that solves all problems in a short time in addition to free migration and cloning It also provides you with Also a staging site and many other services and great benefits Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

Everything is good, frankly, there is not even a defect for me, as it provides all I need in terms of speed, protection, additional components, and very wonderful support, so I say it frankly and I am responsible for my words. There is no defect that worries Cloudways. Review collected by and hosted on G2.com.

Matthew V.
MV
Owner
Small-Business (50 or fewer emp.)
"Cloudways Delivers Speed, Flexibility, and Outstanding Support"
What do you like best about Cloudways?

I originally signed up cause I didn't want to commit to a host for 2-3 years. I was also looking for something a step above shared hosting. Now that Ive been with Cloudways for a few years I not only love the speed my website has gained but the service has been amazing. They're always very helpful when I have problems. Its also been so much easier than most shared hosting when I want to set up a new Wordpress install. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

I have a small business and Cloudways beyond meets my needs. So I cant really say I have anything I dont like. Review collected by and hosted on G2.com.

"Great WordPress hosting, great value, great support!"
What do you like best about Cloudways?

I love how easy it is to use Cloudways and the great support they provide. It really simplifies managing the entire process for me, from spinning up a new server, deploying new applications, and managing SSL to handling backups. As an agency, we get a lot of value from Cloudways, and everything we've used works well with no issues. The better user interface, more features for managing servers and application deployments, and improved support compared to what we had before make a big difference. The initial setup was very easy since we used their provided migration plugin, which made migrating all sites fast and easy. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

We haven't had any issues with Cloudways features and support is great. Review collected by and hosted on G2.com.

Geoffrey R.
GR
"Effortless E-commerce Hosting with Stellar Support"
What do you like best about Cloudways?

I use Cloudways for hosting my e-commerce website because it solves the problem of running a fast, secure, and scalable site without me needing to manage a VPS. It provides managed cloud hosting, caching, automatic backups, one-click restores, SSL, staging and GIT deployments, and monitoring, all of which make it easy to scale. This allows me to focus on my store instead of server maintenance. I really like that it lets me run a high-performance e-commerce store with server-grade features without spending my time being a sysadmin. The support is fast and responsive, which is great. The site migration tool was awesome, and my site migrated perfectly, though I do wish there was a migration status update. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

I would like to see simpler email handling, and more all-in-one features specifically for WordPress and WooCommerce without relying on add-ons or plugins. I don't remember a migration status, so I was unsure if the site was still migrating or the migration had stalled. Review collected by and hosted on G2.com.

Keith L.
KL
Founder and Principal Consultant
Small-Business (50 or fewer emp.)
"Great Experience! Highly Recommend!"
What do you like best about Cloudways?

Wow, where to start? First it was very easy to get set up. Its a bit on the technical side so if you are just a plug n play GoDaddy user, this may not be the easiest process for you, but being technical I found it very intuitive and easy to set up. I like the options that Cloudways has to offer and I really have been quite impressed with the speed. Had I known how slow my sites actually were before, I would have moved over a long time ago. I really loved how easy it was to move an entire Wordpress site from one host over to Cloudways. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

There is not much. I think the UI is pretty good, but still not always super easy to find the settings that I am looking for. I would also say its not always clear what some of the options mean, I am sure this has a lot more to do with being a new user than anything else. Review collected by and hosted on G2.com.

Christopher C.
CC
Disk Jockey
Small-Business (50 or fewer emp.)
"Simple, scaleable, affordable and reliable"
What do you like best about Cloudways?

I've been a Cloudways user for a few years now and was motivated to change website hosting and infrastructure provider as I expanded the number of websites I manage which required me to have guaranteed reliability of service; infrastructure which can be scaled and easy to manage. Cloudways ticked all of these boxes. I managed to transition my websites with customer support and can easily check in on my websites at a glance as frequently as I like. The back-end interface is easy to use and settings are easy to find. If you want a deeper experience, then CLI tools and database tools are there for you. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

I think Cloudways automated tools are improving all the time. I value remote bots and services which can inform me how to optimise my applications and notify me when issues arise. Review collected by and hosted on G2.com.

Tom S.
TS
Web Designer
Small-Business (50 or fewer emp.)
"Seamless, Convenience, and Affordable."
What do you like best about Cloudways?

Cloudways has helped me in my web designing career by managing multiple sites at once, along with their staging versions as well.

The best thing about its staging management is that you can directly publish changes to the main site from the staging site in one click. Review collected by and hosted on G2.com.

What do you dislike about Cloudways?

They must provide their own file manager option rather than using the third party tool like FileZila. It'll be a an optimal experience, I say. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Cloudways.

Managed Digital Ocean 1GB - Standard

$11.00

Managed Digital Ocean 2GB - Standard

$24.00

Managed DigitalOcean 4GB - Standard

$46.00

Managed DigitalOcean 8GB - Standard

$88.00

G2 Deals

Exclusive savings on Cloudways through G2 Deals

Cloudways takes away all your hosting and server management hassles so you can focus on growing your business. New customers can save 20% on all Cloudways plans for 3 months when they sign up for a new account.

How to claim this offer

The discount code will be automatically applied when you sign up from G2 Deals. Alternatively, you can manually input the code: "G2Saveme20" when you sign up for a new Cloudways account to claim this offer.

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Cloudways Features
Storage Limits
Bandwidth Allowance
Email Hosting
Site management
Technical Support
Caching
Backup
SSL Certificates
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