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CloudSOC Cloud Access Security Broker (CASB) Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Perceived Cost

$$$$$

User Insights

Average based on 33 real user reviews.

Implementation Time

4 months

Perceived Cost

$$$$$

CloudSOC Cloud Access Security Broker (CASB) Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is CloudSOC Cloud Access Security Broker (CASB), and what problem is it built to solve?

CloudSOC Cloud Access Security Broker (CASB) is used to help organizations see and manage cloud application use while protecting data in cloud services. Its central purpose is to address risks such as shadow IT, data exposure, and threats across cloud applications.

What languages does CloudSOC Cloud Access Security Broker (CASB) support?

CloudSOC Cloud Access Security Broker (CASB) supports 1 language: English.

What company sizes and industries is CloudSOC Cloud Access Security Broker (CASB) the best fit for?

The clearest fit signals are for enterprise and mid-market organizations, with use also represented among small businesses. Industries with notable representation include information technology and services, computer and network security, and management consulting.
  • Company sizes: Enterprise and mid-market organizations, with small businesses also represented.
  • Industries: Information technology and services, computer and network security, and management consulting.

What customer support options does CloudSOC Cloud Access Security Broker (CASB) provide, and how do users find the overall support experience?

The support experience is mixed. Users describe accessible, helpful account and support teams, while others point to slow issue resolution, difficulty communicating with support, or a team that can feel overloaded.

Is CloudSOC Cloud Access Security Broker (CASB) considered safe and secure for handling data?

CloudSOC Cloud Access Security Broker (CASB) is used to monitor cloud activity and help protect data through controls such as data loss prevention and policies that can block or allow activity. Its security value is clearest for cloud visibility, data-exfiltration controls, and threat monitoring; buyers should also check that its coverage and data-classification capabilities match their specific applications and use cases.

CloudSOC Cloud Access Security Broker (CASB) Reviews (33)

Reviews

CloudSOC Cloud Access Security Broker (CASB) Reviews (33)

4.3
33 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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MF
Mauricio F.
Enterprise (> 1000 emp.)
"Good UI but not meeting every use case which the solution is supposed to address."
4/5
What do you like best about CloudSOC Cloud Access Security Broker (CASB)?

The UI is very simple and intuitive. I find it very easy to find configuration settings and drill down on reports and alerts. I also like the fact that you do not need to rely on internal 2FA, as Symantec allows you to use their own instance. Review collected by and hosted on G2.com.

What do you dislike about CloudSOC Cloud Access Security Broker (CASB)?

Not having full support for the Office 365 lineup. One of our big issues is the lack of visibility into SharePoint and OneDrive external sharing. Your product cannot alert us when documents containing PHI are being shared with external parties. You also do not support the Teams Chat sessions; we have no visibility there either. Review collected by and hosted on G2.com.

Morris M.
MM
Morris M.
Network Systems Administrator/IT Technician
Small-Business (50 or fewer emp.)
"Symantec CASB is awesome!!"
3.5/5
What do you like best about CloudSOC Cloud Access Security Broker (CASB)?

The monitoring and threat protection were the solution's most valuable features. Review collected by and hosted on G2.com.

What do you dislike about CloudSOC Cloud Access Security Broker (CASB)?

The data security needs improvement. We should be able to leverage it a bit better for situations where someone may be trying to upload documents onto the cloud application. Review collected by and hosted on G2.com.

Chetan S.
CS
Chetan S.
Co Founder
Mid-Market (51-1000 emp.)
"CASB the need of the hour"
4/5
What do you like best about CloudSOC Cloud Access Security Broker (CASB)?

Easy to manage, configure and implementation was smooth and simple. Our Accounts Manager is very accessible and I can't say enough about their support team; if you have an issue, they will work with you until you're 100% happy. Review collected by and hosted on G2.com.

What do you dislike about CloudSOC Cloud Access Security Broker (CASB)?

It's not a "dislike" but if I had to pick a negative it would be their SSO. It's not as strong as Okta but it's not meant to be. They offer an SSO for those customers who don't have an SSO provider or aren't able to use their existing SSO provider for whatever reason. Review collected by and hosted on G2.com.

AZ
Andrea Z.
Control and security management
Small-Business (50 or fewer emp.)
"Safety"
4/5
What do you like best about CloudSOC Cloud Access Security Broker (CASB)?

Recover and protect system data in case of failure or virus attack. Artificial intelligence and automatic report. Review collected by and hosted on G2.com.

What do you dislike about CloudSOC Cloud Access Security Broker (CASB)?

I like all the tools, but I am having trouble communicating with system support. Review collected by and hosted on G2.com.

Verified User in Military
CM
Verified User in Military
Enterprise (> 1000 emp.)
"Protect your data"
4/5
What do you like best about CloudSOC Cloud Access Security Broker (CASB)?

It proposes all the cloud platforms and gradually the analyst can adapt a different policy for each of them to prevent exfiltration of data. It allows to prevent data exfiltration by examining each connection to cloud solutions and reporting it to the platform managed by the cybersecurity analyst. In that case, the analyst can choose to apply a blocking or allowing policy to the action detected. It is very useful during night hours, where uploading anomalies can appear more frequently. In that case, it is possible to apply policy based on working and non-working hours. Review collected by and hosted on G2.com.

What do you dislike about CloudSOC Cloud Access Security Broker (CASB)?

A focused training provided by the vendor about the theme and explain the little tricks to better use the solution. The solution is not easy to use for a novice, therefore it could be very useful to train an analyst about the theme: Cloud Access Security Broker and later go deeper explaining advantages of its use and the best practices in managing it. Moreover, it could be a little prerequisite for the analyst to know as many cloud platforms as possible, at least to know which services they offer, to better analyze the context of a possible exfiltration when it seems to happen. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Enterprise (> 1000 emp.)
"CloudSOC tool provides good discovery of the Cloud applications in use in your organization."
3.5/5
What do you like best about CloudSOC Cloud Access Security Broker (CASB)?

The discovery of cloud applications is very good, as well as the anonymization feature. Review collected by and hosted on G2.com.

What do you dislike about CloudSOC Cloud Access Security Broker (CASB)?

The API integration with BOX and O365 had many issues, it didn´t work as expected. Review collected by and hosted on G2.com.

AM
Abdul Haseeb M.
Enterprise (> 1000 emp.)
"Excellent product for your cloud data protection needs"
5/5
What do you like best about CloudSOC Cloud Access Security Broker (CASB)?

Feature like;ShadowIT detection

Ability to write protection policy

Threat Detection

Granular details on user activity Review collected by and hosted on G2.com.

What do you dislike about CloudSOC Cloud Access Security Broker (CASB)?

A bit of more insightful mapping for threat detection and correlation. Review collected by and hosted on G2.com.

Verified User in Higher Education
IH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Great Cloud Options, ahead of the pack"
5/5
What do you like best about CloudSOC Cloud Access Security Broker (CASB)?

Cloud-to-cloud inspection is easy, fast and requires little configuration. Review collected by and hosted on G2.com.

What do you dislike about CloudSOC Cloud Access Security Broker (CASB)?

The console can be slow to load at times, lots of elements are rendering at the same time. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Great service and exceptional procedures of execution."
3/5
What do you like best about CloudSOC Cloud Access Security Broker (CASB)?

The way they listen to you demands and thinks as your point of view. Review collected by and hosted on G2.com.

What do you dislike about CloudSOC Cloud Access Security Broker (CASB)?

There could be a significant upgrade in order to get top in this sector. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Im in It personal so its important my frds know about this"
3.5/5
What do you like best about CloudSOC Cloud Access Security Broker (CASB)?

For sure the security of cloud SOC is Amazing Review collected by and hosted on G2.com.

What do you dislike about CloudSOC Cloud Access Security Broker (CASB)?

Wish it was uni platform oriented. So we can find more usable scenarios Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Perceived Cost

$$$$$
CloudSOC Cloud Access Security Broker (CASB) Comparisons
CloudSOC Cloud Access Security Broker (CASB) Features
User Analytics
Anomoly Detection