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Cloudinary Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Cloudinary's ease of use remarkable, enabling quick setup and efficient media management for various needs. (71 mentions)
Users love the ease of use and intuitive platform of Cloudinary, streamlining media management effortlessly. (43 mentions)
Users value Cloudinary's user-friendly features, allowing easy transformations and scaling for high-quality images and videos. (41 mentions)
Users value the efficiency of Cloudinary, benefiting from convenient image management and seamless transformations. (33 mentions)
Users appreciate the exceptional quality of Cloudinary, enjoying sharp images and seamless cloud storage and transformations. (29 mentions)
Users struggle with poor navigation on Cloudinary, finding it complicated and cumbersome to locate essential controls. (22 mentions)
Users find that the expensive pricing model escalates costs, complicating potential returns on investment. (21 mentions)
Users find the UI complicated and clunky, wishing for a more modern, responsive, and user-friendly design. (17 mentions)
Users find the UI of Cloudinary complicated, struggling with navigation due to frequent changes and a lack of user-friendliness. (14 mentions)
Users find the poor usability of Cloudinary's UI complicates their experience, desiring a more modern and responsive design. (12 mentions)

5 Pros or Advantages of Cloudinary

5 Cons or Disadvantages of Cloudinary

Cloudinary Reviews (219)

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Cloudinary Reviews (219)

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4.4
219 reviews
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Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Effortless Image Uploads and Hosting for Our E-commerce Site"
4/5
What do you like best about Cloudinary?

Easy to use for uploading and hosting images for our ecommerce website Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Sometimes the display of all our hosted content is messy and hard to navigate. Not a huge issue just a small blocker. Review collected by and hosted on G2.com.

FD
Faydra D.
Full-time Freelancer
Small-Business (50 or fewer emp.)
"Satisfied Cloudinary User Since 2013"
5/5
What do you like best about Cloudinary?

Eight months ago when I did initial review, I was using Cloudinary almost daily but not as much as I started using it about six months ago. I've been using Cloudinary much, much more these days. I'm transitioning away from creating websites for other people and building out my own websites for my own domains, which means my use of Cloudinary has skyrocketed over the last 8 - 10 months, and there are more things I can do with Cloudinary that I could have always done with Cloudinary if I'd been using as much as I'm using it now. My next big project on Cloudinary will be doing a great deal more with video hosting. I've always used it mainly with images, but Cloudinary is not limited to just working with images. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I would love to see Cloudinary add more tiers to their plans. They go from a free plan to a Plus plan, and the Plus plan is $99 a month. Many of my clients are very small business owners and/or individual bloggers not making money from their websites. Asking them to pay $99 a month to manage 10 to 100 images is too much. I always pitch the free tier of Cloudinary to my clients, but I'd love to be able to also send paying subscribers Cloudinary's way, also. The Free plan provides 25 credits per month. The Plus plan provides 225 credits per month. What if there was a 25/month plan with 75 or 100 credits and/or $45/month plan with 180 credits? I have more confidence that I could promote those types of plaid plans to my clients than the $99. As for Cloudinary itself and what it offers, there's still nothing I dislike about the service. Everything I want to do, it does and I'm discovering other things I can do now that I'm using it a great deal more. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Twelve years of trust—that’s incredible. We’re thrilled Cloudinary continues to give you the control, flexibility, and simplicity you rely on, and it’s great to hear our support team has had your back along the way. Thanks for being such a loyal part of the Cloudinary community!

Verified User in Consulting
UC
Verified User in Consulting
Enterprise (> 1000 emp.)
"Great Image Organization and Search, but Resizing Could Be More User-Friendly"
3/5
What do you like best about Cloudinary?

It organizes my images very well and the search function is easy to find. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

It's not very user friendly to adjust image size. Review collected by and hosted on G2.com.

nathan c.
NC
nathan c.
"Effortless Media Management and Optimization"
5/5
What do you like best about Cloudinary?

I use Cloudinary for hosting my images and videos for my website, which makes managing my content really easy and efficient. I love how I can simply upload a photo or video and grab the URL to seamlessly integrate it onto my website. It significantly optimizes my images for fast loading times, thereby improving my page speed, which is very important for user experience and SEO. What I find remarkable about Cloudinary is its ease of use, with a straightforward setup process that is frictionless and user-friendly. The image transformations are a fantastic feature, providing high versatility and customization options right out of the box. I used to use Cloudflare before, but I found Cloudinary much easier to understand and use, which I greatly appreciate. The entire experience with Cloudinary has been positive and hassle-free for my particular use case. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I don't really dislike anything. Evertything I've wanted to use Cloudinary for I've been easily able to do. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for your kind words! We're delighted to hear that Cloudinary has made it easy for you to manage and optimize your media content for your website. We strive to provide a straightforward setup process and versatile customization options, and we're glad to hear that it has been a positive experience for you.

gabbie Q.
GQ
gabbie Q.
"Efficient Asset Management with Room for Improvement"
4/5
What do you like best about Cloudinary?

I appreciate Cloudinary for its capability to upload and store creative assets and website assets, essentially acting as a cloud for our photography. It solves the problem of accessing our storage from anywhere, which is incredibly convenient for my workflow. The ease of creating a link and sending it to coworkers enhances collaboration and sharing efficiency. I also love the categories feature that helps refine my search, making it easier to locate specific assets quickly. The initial setup of Cloudinary was quite straightforward, contributing to a smooth transition and user experience. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I find it challenging that when I upload assets to Cloudinary, they don't upload directly to specified folders. Instead, they go into a general pool of assets, requiring additional steps to move them over. I also wish there was functionality for conducting image searches using an image as the search query. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your positive experience with Cloudinary, especially regarding its convenience for accessing and sharing assets. We understand your concerns about organizing uploaded assets and conducting image searches, and we will take note of these areas for potential enhancements.

Samuel V.
SV
Samuel V.
Desarrollor web full stack
"Ease of Integration and Editing, Excellent Speed"
5/5
What do you like best about Cloudinary?

I use Cloudinary to store all kinds of assets and documents from my applications both professionally and personally, which offers me a lot of convenience. I love the ease with which I can quickly transport the assets. The integration is extremely easy and that optimizes my work time thanks to the speed at which I can operate. The options for transforming and editing images and videos are simple and varied, allowing me to optimize and ensure that images are stored in the webp format, in addition to controlling quality and compression. I like being able to save only the necessary information of the asset, such as automatically cropping a profile photo. The initial setup process was excellently easy. I am very satisfied with the prices and always recommend Cloudinary to friends and colleagues, rating it a 10 on a scale of 1 to 10. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Handling all types of assets that are not images or videos, such as PDFs, xlsx, and others, can be problematic in Cloudinary. I have to use the resource_type = raw or auto, and these don't always work well. The files sometimes become corrupted or are saved incorrectly. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your positive experience with Cloudinary! We're glad to hear that you find the integration easy and the speed of operation excellent. We understand your frustration with handling non-image and non-video assets, and we are continuously working to enhance our support for a wider range of file types. We appreciate your feedback and your recommendation!

TD
Théodore D.
"Powerful Tool with Room for UI Improvement"
4/5
What do you like best about Cloudinary?

I appreciate Cloudinary for the many benefits it brings to my digital asset management process, particularly the ease of accessing all images on the cloud. The platform's standout feature is its dynamic image transformation capability, which allows me to apply transformations to visuals directly through a link, eliminating the need to use additional software for visual editing. This feature is especially beneficial for consistently achieving pixel-perfect visuals that align perfectly with aspect ratios, which is crucial for creating compelling visuals for newsletters. Cloudinary's ability to easily replace hosted images further streamlines my workflow, making it an indispensable tool in my toolkit. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I think the UI can be a little clunky, and I wish it was more responsive and fast. The inability to bulk rename multiple files is a shame. For the UI, I would love to see faster/simpler animations in favor of functionality if possible. For the bulk renaming, I would love to see an option for renaming multiple assets that lets us know if some assets' links might break. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your positive experience with Cloudinary, particularly the ease of accessing images on the cloud and the dynamic image transformation capability. We hear your feedback about the UI and bulk renaming features, and we are committed to enhancing the user interface and adding more functionality to meet your needs. Your feedback helps us prioritize improvements that benefit our users.

Andre S.
AS
Andre S.
"Effortless Image Storage and Dynamic Integration"
5/5
What do you like best about Cloudinary?

I absolutely enjoy using Cloudinary for storing web app images because of its user-friendly and flexible platform that ensures secure storage. The latency is impressive, enhancing the efficiency of my web applications. Moreover, Cloudinary's media object storage capabilities are outstanding and among the best globally. I also appreciate the ease of integration with my existing application, especially with our Python Django backend and React frontend. Cloudinary's features greatly facilitate delivering web app demos to my customers. Additionally, I value the API capabilities that allow seamless integration between Google Cloud Vertex AI and Cloudinary, which supports unique application needs such as identifying Amazonian plants through our Flutter app. These functionalities combined make Cloudinary an invaluable tool, reflected in my high recommendation score. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I find it challenging to develop a solution within Cloudinary for creating a kind of hash coding to stamp legal images. I am unsure how to achieve this specific functionality and would appreciate more guidance or features in this area. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your positive experience with Cloudinary! We're thrilled to hear that you find our platform user-friendly, flexible, and secure, with impressive latency that boosts your web applications' efficiency. We're also glad you appreciate the seamless integration with your Python Django backend and React frontend, as well as the API capabilities that support unique application needs.

Regarding your concern about creating hash coding for legal images, we understand the importance of this feature and will explore ways to enhance our platform in this area. We value your feedback and would be happy to follow up with you to provide more guidance or updates on any new features related to this functionality. Thank you for choosing Cloudinary as your image storage solution!

Anton P.
AP
Anton P.
"Effortless Image Optimization with Some AI Hiccups"
5/5
What do you like best about Cloudinary?

I absolutely love the ease with which I can handle image transformations using Cloudinary. The ability to encapsulate all my transformations into a single link is incredibly convenient and simplifies my workflow significantly. Rather than having to combine transformations into a complex script, Cloudinary allows me to streamline this process, saving both time and effort. The image optimization feature is another standout, as it enhances the sharpness of images and adds missing details, resulting in high-quality output effortlessly. Additionally, the initial setup of Cloudinary was very easy, which made the transition from our previous internal tool seamless and reduced the time we previously spent on support. I highly recommend Cloudinary because of the significant enhancements it brings to image management tasks. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The output is sometimes blurred for no reason. The AI-based filters are not great. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're thrilled to hear that you love the ease of handling image transformations and the convenience of encapsulating them into a single link. We appreciate your feedback and are constantly working to improve our AI-based filters to ensure high-quality output. Thank you for recommending Cloudinary!

DN
Daniel N.
"Effortless Asset Management with Cloudinary"
4/5
What do you like best about Cloudinary?

I appreciate Cloudinary for its easy and user-friendly interface, which makes managing product-images and online assets a seamless experience. The platform provides a quick way to upload these assets and make them available online within seconds, significantly enhancing efficiency. I find the process of uploading and entering metadata to be particularly easy, which is crucial for maintaining a streamlined workflow in e-commerce asset management. Overall, Cloudinary stands out for its simplicity and effectiveness in handling online content. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I find the process of setting focal points and using them within our inline shop to be cumbersome. Specifically, having a separate pop-up window to set the focal point is inefficient and disrupts the workflow. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your experience with Cloudinary. We understand your concerns about setting focal points and will take this into consideration for future improvements to enhance the user experience.