--- title: Cloudinary Reviews meta_title: 'Cloudinary Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 219 reviews by the users' company size, role or industry to find out how Cloudinary works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 219 scale: '5' date_modified: '2026-10-25' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

Cloudinary Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Cloudinary's ease of use remarkable, enabling quick setup and efficient media management for various needs. (71 mentions)
Users love the ease of use and intuitive platform of Cloudinary, streamlining media management effortlessly. (43 mentions)
Users value Cloudinary's user-friendly features, allowing easy transformations and scaling for high-quality images and videos. (41 mentions)
Users value the efficiency of Cloudinary, benefiting from convenient image management and seamless transformations. (33 mentions)
Users appreciate the exceptional quality of Cloudinary, enjoying sharp images and seamless cloud storage and transformations. (29 mentions)
Users struggle with poor navigation on Cloudinary, finding it complicated and cumbersome to locate essential controls. (22 mentions)
Users find that the expensive pricing model escalates costs, complicating potential returns on investment. (21 mentions)
Users find the UI complicated and clunky, wishing for a more modern, responsive, and user-friendly design. (17 mentions)
Users find the UI of Cloudinary complicated, struggling with navigation due to frequent changes and a lack of user-friendliness. (14 mentions)
Users find the poor usability of Cloudinary's UI complicates their experience, desiring a more modern and responsive design. (12 mentions)

5 Pros or Advantages of Cloudinary

5 Cons or Disadvantages of Cloudinary

Cloudinary Reviews (219)

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Cloudinary Reviews (219)

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4.4
219 reviews
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Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Intuitive, Easy-to-Use Platform with Convenient Quick URL Links"
4/5
What do you like best about Cloudinary?

It is easy to use. It provides quick URL links as well. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The load/speed time. The more assets we add into the platform, the slower the search becomes to find things. Review collected by and hosted on G2.com.

Victor T.
VT
Victor T.
Web developer
Small-Business (50 or fewer emp.)
"Great option to store images and showcase them transformed on a website"
4/5
What do you like best about Cloudinary?

The ease of use, its very easy to create a transformation thats used often (named transformation) and apply it to all assets, then I can just tweak the transformation and I dont have to manually change each asset. Documentation is clear so its easy to implement and integrate with my current React app Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Only the price and pricing model, the storage would never go down (makes sense) but for it to be bundled on the same credits as the bandwidth and transformations it makes it more difficult to manage every month. Customer Support answers quick whenever there are issues, however for the same issue I could be in contact with more than 5 different agents, and sometimes they dont have the same response, so I just give up. I still dont know exactly how their caching works, since in theory once an asset and its transformation are cached on cloudflare, any request should just pick from the cache and not count towards my spending, however the daily usage is still up and down, meaning there are still calls going to cloudinary and not through the cache. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We appreciate your positive feedback on the ease of use and documentation of Cloudinary. We understand your concerns about the pricing model and the consistency of customer support. Your feedback is important to us and we will use it to enhance our services for a better customer experience.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"High-Quality Resizing with Handy Pre-Defined Formats"
4/5
What do you like best about Cloudinary?

The capabilities to resize in different pre-defined formats without losing quality Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I don't like that it doesn't recognize a file that has already been uploaded. It does not even show in related assets Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Great Documentation and a Developer-First Platform for Seamless Implementation"
4.5/5
What do you like best about Cloudinary?

Documentation is great, developer-first platform allows for custom solutions and a seamless implementation experience Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

Nothing major. We found a few minor gaps in their APIs that we were able to work around. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Cloudinary Makes Company Data Easy to Access and Manage"
4.5/5
What do you like best about Cloudinary?

Cloudinary gives easy access to our company data when we need it, easy to use and operate Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

It’s a good service for us, nothing comes to mind Review collected by and hosted on G2.com.

Marcel C.
MC
Marcel C.
"Effortless Image Management, Minor UI Challenges"
4/5
What do you like best about Cloudinary?

I really appreciate how Cloudinary allows me to store images on the cloud with ease and retrieve them without needing to compress or edit them beforehand. The ability to store images using their API and then request them simply by calling the URL with appropriate parameters is incredibly convenient. Cloudinary handles transformations and other tasks in the background, which saves me a lot of time and effort. Furthermore, setting up Cloudinary was quite straightforward, and its integration through API calls is greatly simplified, especially with the assistance of AI. Overall, I enjoy the service a lot because it performs exceptionally well, even though I have mentioned some minor concerns. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

I find the UI of Cloudinary to be somewhat complicated and feel that it could be more modern and user-friendly. Additionally, I feel that the pricing can become quite high once a certain threshold is reached. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your positive experience with Cloudinary's image storage and retrieval features. We understand your concerns about the UI and pricing, and we're continuously working to enhance the user interface and provide flexible pricing options. We're grateful for your support in using Cloudinary for your open source project.

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"My experience with Cloudinary: Easy, efficient, and smart"
3/5
What do you like best about Cloudinary?

One of the most helpful things about Cloudinary is its ease of use and intuitive platform. I feel like even non-technical users can quickly upload, organise, and optimise media without a steep learning curve. The dashboard is clean and user-friendly, making it easy to manage images and videos in one place. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

One thing I dislike about Cloudinary is that the pricing can become expensive as usage grows. As storage, bandwidth, and transformations increase, costs can rise quickly. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for sharing your experience with Cloudinary. We understand the concern about pricing, and we continuously work to provide cost-effective solutions for our users as their usage grows.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"Effortless Image Compression with Excellent Image Quality"
4.5/5
What do you like best about Cloudinary?

Ease of use and image quality are excellent; compressing images is simple — you don't need to do anything except upload the files. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The initial load time and search speed are slow, and there are limited analytics tools available. Review collected by and hosted on G2.com.

MB
Mathis B.
"Simplified Visual Management, But Slow Load Times"
4/5
What do you like best about Cloudinary?

I greatly appreciate Cloudinary for its ability to easily sort and share all our visual photos and videos, which is crucial for our campaigns that involve many different media. The sorting feature using metadata is particularly remarkable, it allows me to quickly find what I need and saves us valuable time. Moreover, the simplicity of using Cloudinary, especially during the initial setup, was very pleasant. The installation was done easily and quickly, which facilitated adoption by our team. Overall, these elements make Cloudinary very valuable for our daily activities. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

When I browse through all the visuals, they sometimes take a while to display. Improving this aspect would be a plus. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

We're happy to hear that Cloudinary has been valuable for your campaigns. Your feedback about the slow load times is noted, and we will strive to enhance the loading speed for a better user experience.

Morgane P.
MP
Morgane P.
"Simplified Media Management with Cloudinary"
4/5
What do you like best about Cloudinary?

I greatly appreciate the metadata function in Cloudinary, as it allows me to efficiently sort and catalog our files. It is particularly useful for specifying vital information such as shooting dates and locations, product codes, as well as primary and secondary materials. Moreover, it facilitates the distinction between creations and raw visuals, and offers great utility for managing different file formats and orientations. By using Cloudinary, I can also avoid file duplicates and easily retrieve documents thanks to detailed metadata. This makes the display on our website and our Google campaigns much smoother and more organized. Review collected by and hosted on G2.com.

What do you dislike about Cloudinary?

The video studio feature on Cloudinary does not meet all my expectations. Ideally, I would like to be able to edit videos by adding text and integrating Excel files for translation to create adapted versions for different countries. Additionally, it would be very beneficial to have basic effects and transitions available to facilitate video editing directly on Cloudinary, which would allow us to have only one visual for all our languages. Review collected by and hosted on G2.com.

Response from Eugene Musebe of Cloudinary

Thank you for your feedback on the video studio feature. We appreciate your input and will take it into consideration for future improvements.